Commvault Cloud Reviews

Our primary use case is for backups. We are customers of Commvault and I'm a senior IT administrator.

Real-time synchronization is a good feature.

This is not a very high standard product. 

I've been using this solution for three years. 

The solution is not very stable. 

The technical support is below average. 

We had many issues so the deployment took around three months. We had two IT admins carrying out the implementation. 

I rate this solution four out of 10. 

I have used this solution within the past 12 months.

The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible.

In an upcoming release, the reports could be better.

I have been using Commvault Complete Data Protection for approximately 

The support from Commvault Complete Data Protection is very good.

The setup of Commvault Complete Data Protection is easy. The deployment took us approximately three days because we have a small environment. If the environment is larger it could take approximately one and a half months to complete.

Commvault Complete Data Protection is the number one solution in its category.

We use one to two backup specialists for the maintenance of the solution.

I would recommend this solution to others. It has worked well.

I rate Commvault Complete Data Protection a nine out of ten.

We primarily use the solution for ransomware protection.

It is a very stable product. It's reliable.

The product is scalable. 

It's great for getting data back.

The product is a bit complex. 

The price should be reduced more. We'd like to see improvement in the appliances, the OEMs. They have to increase the number of OEMs. 

Normally it's available with HP or Lenovo, yet very limited. We are expecting with open-source, with Supermicro, that those kinds of appliances will support as necessary.

I've been using the solution for four years, since 2018.

The solution is very stable and reliable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze. 

We can scale the solution as we need to. The hardware supports any kind of storage. 

Everyone is using Commvault. It takes a backup of their endpoint devices, and mostly it's used by the admins to restore, schedule backups, and other things.

We have maybe 700 people on the solution right now. 

Technical support is okay. We are mostly satisfied with the level of support.

Positive

I cannot say that the solution is straightforward. It's a little complex.

Normally, if it is the on-prem edition of Commvault, you need the expertise to handle the implementation. When it is the cloud, Commvault Metallic, it's very easy.

We handle implementations for clients. 

I'm purely technical. I don't deal with the licensing aspect of the product.

I'd rate the product four out of five in terms of affordability. From what I understand, it's not overly expensive. 

We are a partner of Commvault. We are an implementation partner. 

If a user decides to implement Comvault on-prem, they should select a partner who can support them better with the coordination of Commvault.

I'd rate the solution nine out of ten. I like the scalability, steadiness, and reliability of the product. We can rely on Commvault for the data. 100%, you will get your data back. That's why we use it.

I am a certified administrator with Commvault. 

Commvault is used for recovery and disaster recovery. I configure HyperScale for my clients in Brazil.

The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates.

Overall, the support, pricing, and interface are all good.

The solution requires improvement with its connection and bandwidth.

I have been using Commvault HyperScale X for five years.

I would rate Commvault Hyperscale X a nine out of ten.

I am using Metallic for backing up Microsoft 365.

The solution has helped our business.

The most valuable feature of Metallic is its flexibility and user-friendly.

The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms.

In the future, the solution could add more features to help end-users be efficient.

I have been using Metallic for a few weeks.

Metallic is a stable solution.

I have found the scalability of Metallic to be good.

I found the solution best suited for small businesses.

I found the implementation of Metallic to be simple, I come from a technical background.

I had some assistance from our local reseller for the implementation of the solution.

Metallic is an affordable solution.

I rate Metallic an eight out of ten.

I have not used the solution enough to give it a higher rating.

The solution is used for normal backups, file system level backups, or database backups.

The solution is easy to use and the duplication is quite good.

The reporting is complicated and should be simplified in an upcoming release.

I have been using the solution for three years.

The stability is good for the solution.

In my experience, the solution has been highly scalable.

The technical support has been good.

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

It is best to use a consultant to do the deployment.

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

Our customers complain that this is a difficult product to manage.

We have been using Commvault for one year.

This is a stable product.

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

I have experience with several backup and recovery solutions, including product by Veritas.

Licensing fees are billed on a yearly basis.

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

I'm using the backup email feature with the hypervisor backup on VMware. I'm also working with different databases.

The initial setup is pretty straightforward.

The solution is very stable and offers a good level of performance. 

The product can scale if a company needs it to.

We've noticed that technical support has recently gotten much better.

We've had issues with the solution not restoring certain environments. There also issues we find when we want to restore, for example, a cloud environment.

The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market. It really should integrate better with, for example, VMware or Nutanix or Hyper-V. It would be really, really helpful if that were the case.

I've dealt with the solution for the last three years or so.

The product has been stable. There are no bugs or glitches. So far, it doesn't crash or freeze. It's reliable and the performance is good.

The product can scale if a company needs it to. It does have the potential to expand as needed.

In our company, we have about 1,300 people using it.

When I started to work with Commvault product, it wasn't very good, however, there has been a huge development in service. Their support is now working fine. They're much more helpful and professional. They've come a long way. We're satisfied with the progress they've made. 

I have also worked with other products, such as NetBackup and Veeam.

The pricing is a place where they all vary. While Commvault is cheaper than Veeam, it's more expensive than NetBackup. 

The initial setup is not overly difficult or complex. It's simple. It's straightforward.

I'm unsure as to how many people are required to maintain the solution. It's not an aspect of the product that falls under my responsibility.

The solution isn't the cheapest. It's also not the most expensive. It's basically somewhere in the middle. However, it's a fine price. It's what you would expect to pay for a full solution. That said, for some environments, it could be considered a bit expensive.

We are resellers.

I would advise those considering the solution, that, if they use it in conjunction with Nutanix, there may be some limitations. You can't back up, for example, on Nutanix and restore things to Veeam or other environments.

That said, we're mostly satisfied with the solution. I'd rate the product at an eight out of ten.

Commvault is easy to use, easy to deploy, and easy to update.

I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.

We have virtualization, but sometimes some virtual machines are not backed up.

For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack. 

We have been using Commvault for seven years, since 2014. 

Commvault is a very stable product. 

We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.

We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily. 

Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.  

Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem. 

The initial setup is straightforward. 

Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer. 

Commvault is too expensive. 

I would recommend this solution. It is a good solution for cloud backup. 

I both use the solution myself and provide services to my clients using the product. Mainly, I use the product for virtual machine backup, Office 365 backup, file servers, SQL Service, Oracle, et cetera.

The diversity on offer is very, very good. Everything is supported. It's great.

The product has a very close partnership with Microsoft with regards to the current implementation, and always has the latest support - or, rather, the support for the latest iteration of software provided by Microsoft or Oracle. It's excellent in that sense.

The solution has been quite stable. It offers reliable performance.

The solution is very scalable.

The pricing is quite good. We have no complaints in that area.

It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product.

It should be easier to implement for tech people. Right now, it's quite difficult.

I've been working with the solution for 16 years or so. It's been well over a decade. I've got a lot of years under my belt with it.

The stability of the product is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The product can scale. If a company needs to expand it, it can do so. There shouldn't be any issues.

We might have about 150 users on the solution currently.

We've been in touch with technical support many times. They're okay. Just good, not great.

Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems. It's just not going to work.

The initial setup can but a bit complex. It can be a bit difficult to implement, even for someone with a good amount of experience.

We have about 10 engineers that can handle the deployment and maintenance aspects of the product.

The pricing is quite reasonable and more than fair. It's not overly expensive.

We are official partners with Commvault. I'm a consultant.

I would advise companies considering the solution to first check out a trial or a demo and to evaluate if it's the right solution for them. If you have a very diverse data center set up, then it's likely going to be good for you. They have a strong implementation of Office 365 backup capabilities. If a company is using 365, it's going to be quite useful.

Overall, I would rate the solution at a ten out of ten. It's quite robust and already has all of the features we need. Of course, its level of diversity has been great. We're quite satisfied with it overall.