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Access PeopleXD vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Access PeopleXD
Ranking in Benefits Administration
26th
Ranking in Talent Management
39th
Ranking in HR Analytics Software
14th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
Expense Management (16th)
UKG
Ranking in Benefits Administration
2nd
Ranking in Talent Management
5th
Ranking in HR Analytics Software
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), Talent Acquisition (5th), AI-Agents for HR (4th)
 

Mindshare comparison

As of May 2026, in the Benefits Administration category, the mindshare of Access PeopleXD is 1.4%, up from 0.4% compared to the previous year. The mindshare of UKG is 6.9%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
UKG6.9%
Access PeopleXD1.4%
Other91.7%
Benefits Administration
 

Featured Reviews

reviewer951189 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Has many features in need of improvement, including its monitoring, interface, dashboard and technical support
The solution has many areas in need of improvement. I cannot cite just one or two. These include management, monitoring, interface, dashboard and technical support, by way of example. A checklist should be included and the user interface should be addressed. The solution has a function which allows one to give feedback for every employee and to do so overall. The visibility, GUI and features involved in the feedback function are not up to snuff. Employee service details are an issue.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for employee and manager services and person management and employee records."
"The solution is stable."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"It definitely saves cost because there is no overhead of having the offshore maintenance team."
"The setup process is straightforward."
"The payroll processing and BI are the most valuable features."
"Employees can go and look, and change their information."
"It is much easier to use and the customer service is better than our previous solution."
"We have been able to put responsibility out to managers to manage their employee information instead of submitting forms."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
 

Cons

"The solution has many areas in need of improvement, including management, monitoring, interface, dashboard and technical support."
"The solution has many areas in need of improvement, including management, monitoring, interface, dashboard and technical support."
"A chat feature for customer support would be great. Some questions are simple that we shouldn't have to create a case just to get an answer for (emails do not get answered for several days, if at all)."
"It was done through a vendor. I would give them a rating of -10/10. This was an awful experience."
"The product's integration features need improvement."
"Technical support needs improvement."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."
"Customer service is 5/10, not the best. It is hit and miss; also have had to change AMs to get better response."
"Customer service is 5/10. Technical support is 6/10."
 

Pricing and Cost Advice

Information not available
"The platform is not affordable but also not the most expensive."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
Construction Company
25%
Manufacturing Company
12%
Educational Organization
12%
Financial Services Firm
10%
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

CoreTalent, CoreHR Compensation and Benefits, CoreHR CoreExpense
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Bromford, Mercer, Novartis, Liberty Insurance, DCU
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Workday, UKG, SAP and others in Benefits Administration. Updated: April 2026.
893,244 professionals have used our research since 2012.