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Acronis Disaster Recovery vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Cloud Backup (23rd), Disaster Recovery as a Service (8th), SaaS Backup (13th)
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 1.6%, up from 0.4% compared to the previous year. The mindshare of Druva Phoenix is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Druva Phoenix1.7%
Acronis Disaster Recovery1.6%
Other96.7%
Disaster Recovery (DR) Software
 

Featured Reviews

SB
Technology Specialist at Ideeya technologies
Effective data recovery with strong backup features
I am not using the blockchain-based data integrity verification feature. We have not implemented proactive ransomware protection and anti-malware features, so they have not been helpful to my customers. For shared drives, when configuring SharePoint services for backup, licensing becomes difficult to understand, so that would be a point of interest for improvement. The licensing features should be improved. The licensing for SharePoint should be more visible for SharePoint services backup to make it more feasible and understandable. In terms of management, group management is not available for bulk activities, which I have previously given feedback on in a training session conducted by Acronis. If you want to do any recovery for bulk users, the option for bulk activities is not available in Acronis currently. Bulk activity should be available. Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved.
ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a user or company, we found Acronis is beneficial in terms of support, product, and scalability."
"The tool's real-time replication is fast and enhances data security."
"This product is user-friendly."
"Acronis Disaster Recovery is worth the investment because it saves data and allows backup at any time, which is particularly valuable considering the current threats from viruses, trojans, and crypto-attacks."
"Performance-wise, it works efficiently for backup and recovery compared to other tools."
"Acronis Disaster Recovery has good scalability."
"Our customers use Acronis Disaster Recovery for data backup."
"One key feature is it encrypts your data at rest which is really good."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"We chose the best one that works for us which was Druva Phoenix."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
 

Cons

"In the future, I would like to see cross-platform support."
"The documentation can be improved, this would have helped."
"Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."
"Acronis needs to implement some kind of Real Time Backup or continuous backup feature."
"For the backup to compete in the enterprise market, there must be improvements."
"Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price."
"The solution covers specific versions of Windows and Linux, and it would be good if other Linux versions or some special appliances could work in the Acronis Disaster Recovery environment."
"The product should improve compute points."
"The product's pricing needs to be improved."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
 

Pricing and Cost Advice

"The solution’s pricing is average."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
"The product has an affordable price."
"The price of the solution is inexpensive."
"Acronis Disaster Recovery is a cheap solution."
"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
"The tool's pricing is reasonable."
"This pricing is quite reasonable."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Outsourcing Company
13%
Comms Service Provider
13%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.
What needs improvement with Acronis Disaster Recovery?
Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price.
What is your primary use case for Acronis Disaster Recovery?
If our clients want to have their servers to be highly available, we mainly use Acronis Disaster Recovery. In the event that there is an issue with their servers in the production site at the offic...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

Acronis DRaaS
CloudRanger
 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Acronis Disaster Recovery vs. Druva Phoenix and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.