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ADP Streamline vs ADP Workforce Now comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Streamline
Ranking in Benefits Administration
26th
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
Global Payroll (4th)
ADP Workforce Now
Ranking in Benefits Administration
7th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (17th), Cloud HCM (11th), HR Analytics Software (5th)
 

Mindshare comparison

As of March 2026, in the Benefits Administration category, the mindshare of ADP Streamline is 2.0%, up from 0.8% compared to the previous year. The mindshare of ADP Workforce Now is 3.2%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now3.2%
ADP Streamline2.0%
Other94.8%
Benefits Administration
 

Featured Reviews

Abdul-Rauf - PeerSpot reviewer
Manager Payroll Services & Operations at Meshsol Technologies
Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."
"The product is good, user-friendly, and effective."
"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"The product allows you to create and manage shared services centrally even in small countries."
"The most valuable feature was that everything was in one system."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most valuable features are the reporting and benefits piece."
"The product allows for accurate, consistent payrolls."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
 

Cons

"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"The pricing is high as compared with other products in the market. For a small service that is out of scope, it has a huge service charge."
"I think there is a need for a deeper level of comprehension."
"Having more clear guidance on design and training would be beneficial."
"We had to scrap plans to integrate Brazil because it was not doable."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"The ease of developing and creating reports could definitely use some improvement."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"Its benefits portal could be user-friendly."
"Support leaves a lot to be desired."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The complexity is the key challenge with a tool like ADP ."
 

Pricing and Cost Advice

"The amount we pay is not low, and it is not high. It is average."
"Our company had a standardized pricing model based on the number of employees."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive."
"It is expensive."
"I give the pricing a seven out of ten."
"The solution is expensive and everyone complains about the price."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Insurance Company
11%
Outsourcing Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

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What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
 

Comparisons

 

Overview

 

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom
Lawrence and Schiller, The Children's Center, The Kansas City Royals
Find out what your peers are saying about ADP Streamline vs. ADP Workforce Now and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.