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Akamai Secure Internet Access Enterprise vs Cisco Umbrella comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Akamai Secure Internet Acc...
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
Domain Name System (DNS) Security (9th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
reviewer2159601 - PeerSpot reviewer
A user-friendly security SaaS provider with an easy setup
Akamai SPS Threat Avert is deployed on-cloud in our organization. Users should choose Akamai SPS Threat Avert based on their needs and the organization's capability. If it's a small-scale business, I would recommend exploring other solutions that will be fairly cheaper than Akamai SPS Threat Avert. However, if it's an enterprise business with a lot of transactions, security concerns, and compliance issues, I would advise them to go ahead with Akamai SPS Threat Avert. Although it's a good solution, Akamai SPS Threat Avert is expensive and best suited for enterprise-level businesses, not mid-level or low-level organizations. Overall, I rate Akamai SPS Threat Avert a nine out of ten.
Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Its initial setup was straightforward."
"The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"The initial setup is very easy and takes only a few minutes."
"Cisco Talos threat intelligence significantly influences my company's ability to act against emerging threats, giving us the chance to patch our side or take precautions when zero-day vulnerabilities emerge."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"I like the original functionality, which allows for providing secure DNS services."
"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The dashboards for local use could be better."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution."
"The integration with Cisco could be better."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"Security, overall, can always be improved."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"Provided the features Akamai SPS Threat Avert provides, it is bound to be expensive."
"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"You get what you pay for if you break the solution up into tiers."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"There is room for improvement when it comes to the cost."
"You can request an evaluation license​."
"The price could be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
26%
Financial Services Firm
20%
Government
8%
Manufacturing Company
4%
Computer Software Company
20%
Educational Organization
11%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Akamai SPS Threat Avert?
The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies.
What is your experience regarding pricing and costs for Akamai SPS Threat Avert?
Provided the features Akamai SPS Threat Avert provides, it is bound to be expensive.
What needs improvement with Akamai SPS Threat Avert?
Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution. AWS and a lot ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

iBoss Cloud Platform
Akamai Enterprise Threat Protector, Akamai ETP, Akamai SPS Threat Avert
OpenDNS
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
MCNC, Educational Testing Service
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: June 2025.
860,168 professionals have used our research since 2012.