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Alibaba Cloud vs SAP HANA Enterprise Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SAP HANA Enterprise Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 11.9% compared to the previous year. The mindshare of SAP HANA Enterprise Cloud is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Alibaba Cloud5.2%
SAP HANA Enterprise Cloud1.2%
Other93.6%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Cloud access has improved reporting and sales operations across global locations
I cannot say anything about what areas of SAP HANA Enterprise Cloud could be improved or enhanced because so far, we are happy with this implementation. We are not facing any problem, or I cannot say that this can be improved. Although SAP keeps improving themselves day by day, we cannot say that SAP needs to improve anything. One thing which we face, not as a problem, is the pricing. SAP pricing is a bit higher day by day. Before, it was not too much higher, but I don't know why they are increasing their price. They should see this thing, so other customers, such as SMBs customers or small and mid-sized customers, can also avail this thing. Otherwise, we don't have any problem. First, there is the limitation. If you are a SAP user, you don't feel any problem with the limitation because if you know how to use the product, you can easily implement this thing. Otherwise, if you don't know the business process or how to integrate and implement, it could be a problem. We have a limitation, but we developed some add-ons for this. So we fulfilled these requirements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"We use the product for storage and as a VPN."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"We cut our costs significantly by migrating our infrastructure to the cloud, and Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"We use the solution to run VMs."
"It's easy to use, cheaper than other solutions, and more secure."
"The solution is online and provides a real-time information feature, which makes a huge difference to the business, especially in reviews and meetings."
"The solution does provide quite a lot of support, upgrades, automated batch updates, etc."
"My company has not had any problems with the product's initial setup phase."
"The most valuable feature is virtual modeling, which is beneficial because you don't really save the data multiple times the way we did in the past."
"It is a stable and scalable product."
"I am impressed with how the solution integrates with the ME system and ALE IDocs."
"Ensuring data integrity across finance, supply chain, and other critical areas is paramount for real-time decision-making. Access to accurate and up-to-date information is essential for data protection. While the digital solution primarily serves basic maintenance, the ability to handle these core aspects efficiently is invaluable for your needs."
"The BTP module is important for digital transformations."
 

Cons

"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"The solution’s user interface could be improved."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud needs to increase availability in Thailand."
"This product is not mature enough at this point in time."
"The solution needs to embed or integrate with IBP to fully activate the PPT module with efficiency."
"The only thing that could be improved is the cost."
"The main thing is that SAP needs to give better response times for support tickets."
"I would rate the stability a four out of ten. It's an area that could use improvement"
"The customer has a lot of dependencies on SAP which means they don't have much flexibility to go and update the system when or if they need to. They will need to wait for the quarterly updates. It's possible to maybe raise a special request with SAP if it is absolutely necessary."
"Customization is an area of concern in SAP HANA Enterprise Cloud, where improvements are required."
"The solution is scalable from an infrastructure point of view. However, it becomes more complex over time because technology is changing so fast."
 

Pricing and Cost Advice

"I don't know the exact cost. It is cheaper than AWS."
"Alibaba Cloud is cheaper."
"The product is not that expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The cost is better than similar solutions."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"It's very, very expensive."
"The solution's cost is reasonable."
"Our pricing is based on a yearly contract."
"I rate the product's price a five out of ten."
"The price is expensive compared to the competition."
"If you choose the minimum, it will probably cost around $1,000 USD per month if you take a contract for a year or two."
"The product itself is relatively expensive."
"The licensing of the solution is on a yearly basis. The normal price of the solution is quite high, but I received a special discount by making a purchase near the end of the year."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
8%
Construction Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
Thanks for sharing these insights! I completely agree that Microsoft Azure provides IT administrators with strong centralized management, robust security controls through RBAC, and tools for cost o...
What is your experience regarding pricing and costs for SAP HANA Enterprise Cloud?
SAP HANA Cloud can be quite costly compared to other solutions. The high licensing costs make it an expensive option, particularly for smaller customers. However, they offer solutions for mid-sized...
What needs improvement with SAP HANA Enterprise Cloud?
I cannot say anything about what areas of SAP HANA Enterprise Cloud could be improved or enhanced because so far, we are happy with this implementation. We are not facing any problem, or I cannot s...
What is your primary use case for SAP HANA Enterprise Cloud?
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the integration, SAP made it very easy for the integration. The key point is that now we have a...
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
FC Bayern Munich, Reuters News Agency, MEMEBOX
Find out what your peers are saying about Alibaba Cloud vs. SAP HANA Enterprise Cloud and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.