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Apollo.io vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Users find Apollo.io cost-effective and efficient, offering strong returns with accurate data, despite manual lead generation and credit changes.
Sentiment score
7.1
Oracle CX Sales enhances revenue, reduces costs, boosts team efficiency, and improves lead conversion with real-time data insights.
Comparing the price of Apollo.io to ZoomInfo, Apollo.io provides better value while maintaining data accuracy and consistently generating leads from its database of over 270 million contacts.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
I would say still with the new pricing, Apollo.io is the cheapest and it gives us a positive ROI.
Assistant Manager - Lead Generation at Roar Global
Many campaigns that we have run and are running deliver significant ROI thanks to the quality of the data and the options to build out very tight audiences using a wide variety of targeting filters.
Founder & Group CEO at We Are Team Rocket
It also reduced delays in reporting and forecasting decisions since teams were working from the same real-time data instead of manually compiling updates from different resources.
Ai/Data Analyst at CSD
There is a 20% to 30% increase in sales.
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
I can quantify that my team is saving time by saying it feels like a ten out of nine because whatever dataset we require, we get from Oracle CX Sales.
Chief Financial Officer at a healthcare company with 51-200 employees
 

Customer Service

Sentiment score
4.2
Apollo.io's customer service is generally well-rated, but some users report slow responses and dissatisfaction with support efficiency.
Sentiment score
5.4
Oracle CX Sales is applauded for responsive support, usability, cost-effectiveness, despite some challenges with feature enhancements.
While the support was adequate, it could be more efficient as the response time was somewhat slow.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
We had issues with Apollo.io's technical support because they repeatedly provided the same responses even when our issues were different.
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
I decided on Oracle CX Sales specifically over other alternatives because it is easy to use, cost-effective, and has great technical support.
Chief Financial Officer at a healthcare company with 51-200 employees
 

Scalability Issues

Sentiment score
4.9
Apollo.io offers flexible scaling and automation, ideal for small teams, with mixed suitability for larger companies.
Sentiment score
6.5
Oracle CX Sales is scalable and popular for its performance, integration, flexibility, and growing potential compared to Salesforce.
They have automation capabilities for cadences and AI functionalities.
Consultant at a tech services company with 1,001-5,000 employees
Apollo.io is not very scalable if your company has a bigger budget - you need to simply move on from Apollo.io.
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
Apollo.io's scalability is very good.
Founder & Group CEO at We Are Team Rocket
I rate scalability as ten out of ten because it is inherently scalable.
Sales Head - ICT Sector at a insurance company with 10,001+ employees
 

Stability Issues

Sentiment score
5.5
Apollo.io is generally stable but has issues with delays, outdated displays, and a slow user interface.
Sentiment score
6.7
Oracle CX Sales is stable and reliable, but users note minor issues and suggest improvements, affecting overall satisfaction.
The app is very heavy and takes time to load, with frequent stuttering and freezing issues.
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
The biggest friction point with Oracle CX Sales is that sometimes it goes down.
Chief Financial Officer at a healthcare company with 51-200 employees
 

Room For Improvement

Apollo.io should improve setup, data accuracy, performance, and support while enhancing features for better user experience and satisfaction.
Oracle CX Sales requires UI/UX enhancements and improved integration, performance, and customization to boost usability and user adoption.
When it comes to performance, it's a very heavy app now. It takes time to load, stutters, and gets stuck frequently.
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
I want to ensure that the information I'm getting is something I can verify because I receive questions from prospects or clients asking where I got their number.
Consultant at a tech services company with 1,001-5,000 employees
The data accuracy needs improvement, especially compared to tools such as ZoomInfo, though Apollo.io is more cost-effective.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
The biggest friction point or frustration I encountered with Oracle CX Sales is the complexity at times, especially when navigating deeper workflows or trying to customize reports and processes.
Ai/Data Analyst at CSD
If I could change one thing about Oracle CX Sales, it would be to remove the five-minute data delay so we could get real-time data by the second.
Chief Financial Officer at a healthcare company with 51-200 employees
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run and maintain data consistency.
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
 

Setup Cost

Apollo.io offers competitive pricing with plans from $19, appealing free options, and a vast 270 million contact database.
Oracle CX Sales is costly but valued for features and security, with pricing levels and discounts available, compared to Salesforce.
The setup process involves minimal costs and is more affordable compared to other tools such as ZoomInfo.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
 

Valuable Features

Apollo.io enhances lead generation with precise filters, CRM integration, and a resourceful free plan, boosting user satisfaction.
Oracle CX Sales streamlines sales processes with analytics, automation, mobile access, AI tools, and collaboration features for enhanced efficiency.
I can select as many tools as I want, add APIs, link external tools, and add AI.
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
Previously in my line of work with Google Cloud, it was important for me to know what solutions companies were currently using, whether they already had Google Cloud solutions or were using competitors.
Consultant at a tech services company with 1,001-5,000 employees
The fact that it combines both database and outreach tools in one place is valuable.
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.
Sales Head - ICT Sector at a insurance company with 10,001+ employees
With this solution, the teams had a single place to manage customer information, pipeline updates, and reporting, which made collaboration much smoother.
Ai/Data Analyst at CSD
Another key feature is lead and opportunity management, tracking leads from creation to conversion, managing the entire sales pipeline and deal stages, and performing sales forecasting, which helps predict revenue and track performance.
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
 

Categories and Ranking

Apollo.io
Ranking in Opportunity Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Oracle CX Sales
Ranking in Opportunity Management
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
CRM (14th), Sales Force Automation (5th)
 

Mindshare comparison

As of June 2026, in the Opportunity Management category, the mindshare of Apollo.io is 7.8%, down from 18.5% compared to the previous year. The mindshare of Oracle CX Sales is 4.1%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Opportunity Management Mindshare Distribution
ProductMindshare (%)
Apollo.io7.8%
Oracle CX Sales4.1%
Other88.1%
Opportunity Management
 

Featured Reviews

Shadrach Godwish Chukwu - PeerSpot reviewer
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
Efficiency improves with automation, but data accuracy needs enhancement
What I appreciate about Apollo.io most is its Chrome extension which is very user-friendly, and it has excellent sequencing capabilities that make it easier to stay consistent with outreach. The fact that it combines both database and outreach tools in one place is valuable. I utilize Apollo.io's lead scoring feature extensively. The experience with Apollo.io's CRM integration capabilities for managing pipelines is excellent. The ability to integrate with HubSpot, which I frequently use as my CRM, is outstanding. It also works seamlessly with Gmail and automation tools such as make.com or Zapier. As an SDR using Apollo.io, there is no need to copy-paste leads as everything can be automated and integrated. When leads are extracted, they automatically transfer to the CRM. This saves considerable time, and activities such as emails, calls, meetings can be automated in the CRM.
SF
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
Integrated customer data has improved visibility and supports data driven sales decisions
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run and maintain data consistency. Data migration issues arise when customer data comes from multiple systems, leading to duplicates, incomplete, or inconsistent records that need to be cleaned. Additionally, the integration complexity of connecting with ERP, marketing, and other enterprise applications requires ensuring real-time synchronization, addressing varying business needs, and reaching agreement during workshops can take time. Change management is also challenging, as users often resist change and require additional communication and training to stabilize processes. If I could change one thing about Oracle CX Sales to make my workflow easier, it would be to simplify some of the configuration and customization projects. While Oracle CX Sales is very powerful, certain customizations and integrations can require advanced expertise, increasing implementation times and complexity. I would also simplify the user interface to enhance the experience for occasional users, as new users sometimes need additional training.
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Top Industries

By visitors reading reviews
Marketing Services Firm
15%
Outsourcing Company
13%
Comms Service Provider
10%
University
8%
Construction Company
15%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Large Enterprise3
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

What needs improvement with Apollo.io?
When it comes to USA contacts, it can be challenging. Some Apollo.io numbers are incorrect, especially when cold calling. The numbers often go unanswered, and when someone does answer, it's frequen...
What is your primary use case for Apollo.io?
From my perspective, I use Apollo.io to get and run simultaneous campaigns including LinkedIn outreach, email outreach, and cold calling. When it comes to cold calling, we find contact numbers. For...
What needs improvement with Oracle CX Sales?
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run...
What is your primary use case for Oracle CX Sales?
My main use case for Oracle CX Sales is that we use it but not on a daily basis. When we do use Oracle CX Sales, it is for the CRM customer engagement application from Oracle that helps organizatio...
What advice do you have for others considering Oracle CX Sales?
For someone considering Oracle CX Sales who has a workflow similar to mine, I would advise focusing on strong lead and opportunity management, the Customer 360 view, AI-driven forecasting and insig...
 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

Information Not Available
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about Apollo.io vs. Oracle CX Sales and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.