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Apollo.io vs Pipedrive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apollo.io
Ranking in Opportunity Management
2nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Pipedrive
Ranking in Opportunity Management
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
CRM (18th), Local Government CRM (6th), Sales Force Automation (9th)
 

Mindshare comparison

As of September 2026, in the Opportunity Management category, the mindshare of Apollo.io is 7.4%, down from 16.1% compared to the previous year. The mindshare of Pipedrive is 5.9%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Opportunity Management Mindshare Distribution
ProductMindshare (%)
Apollo.io7.4%
Pipedrive5.9%
Other86.7%
Opportunity Management
 

Featured Reviews

Mahmood Nazeer - PeerSpot reviewer
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
Reliability decreases as UI improves with useful features but needs better support
Apollo.io used to provide much better service before and their UI used to be less clunky. The user experience nowadays is not as good as it used to be. They used to provide more verified emails and numbers, but nowadays, it's not as reliable. We sometimes have to go through other tools to get more information as they have been lackluster in that area. Their information gathering is not as updated as it used to be. They don't have enough information. When it comes to performance, it's a very heavy app now. It takes time to load, stutters, and gets stuck frequently. Previously, it used to be much less laggy and easier to use. The UI live update was good before, but nowadays, I have to refresh the page to see if they had sourced the email or if old information is still being displayed. LinkedIn keeps updating their tools, rules, and regulations. Due to these reasons, Apollo.io experiences bugs, crashes, detail updates, and jumbled columns during updates. These issues are understandable from a developer perspective, but they create minor inconveniences for customers. I would appreciate if Apollo.io could restore the reliability of their email service to its previous level.
Willem Lambrechts - PeerSpot reviewer
Managing Director at Drebbel
Offers the ability to create multiple pipelines and the flexibility in filtering and reporting
We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Apollo.io has increased the accuracy in our targeting, be it using the LinkedIn URLs, the work email addresses, or the mobile and direct dial numbers that are available."
"What I appreciate about Apollo.io most is its Chrome extension which is very user-friendly, and it has excellent sequencing capabilities that make it easier to stay consistent with outreach."
"I saw the benefits of Apollo.io immediately when I started using it because I wanted that kind of information to enable me to do my work better."
"Apollo.io has positively impacted my organization by improving sales efficiency, and we are thankful for Apollo.io because we have more leads or prospects."
"I like the tool's UI. Its user experience is clear."
"Their Waterfall Enrichment has evolved significantly—previously, they only used their own database, but nowadays, they use Waterfall Enrichment where multiple tools can be selected to provide email data, and I can select as many tools as I want, add APIs, link external tools, and add AI, which are all very useful features, especially when it comes to finding mobile numbers."
"Apollo is very user-friendly."
"Apollo.io has positively impacted my organization because before, I was relying on Excel tables and sending manual emails."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"The initial setup is straightforward."
"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."
"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."
"The usability of the solution is its valuable feature."
"It is a stable platform."
"The solution is pretty easy to use and intuitive."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
 

Cons

"There are some glitches within Apollo.io, where sometimes it will give us incorrect information."
"The solution sends callouts when not in maintenance mode, which is a headache for the people involved."
"The pricing structure is a little bit too complex with the credit system. It could be simplified and made more inclusive."
"Some Apollo.io numbers are incorrect, especially when cold calling; the numbers often go unanswered, and when someone does answer, it's frequently not the correct person."
"There was an issue with Apollo.io earlier this year or sometime last year when there was a breach regarding its use on LinkedIn, and many people were unhappy about it."
"Apollo.io still needs to work on the CRM part because it has started building some CRM infrastructure for companies to use and track their sales activities."
"The data accuracy needs improvement, especially compared to tools such as ZoomInfo, though Apollo.io is more cost-effective."
"They should provide a larger number of free emails."
"Pipedrive has some weaknesses against Salesforce."
"Reporting capabilities of the solution could be improved."
"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."
"Areas where the solution could improve are with the easiness of integration with other solutions, as well as the reporting capabilities."
"You must pay more if you need an additional feature."
"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"With my idea about the pricing aspect of Apollo.io, I feel that the solution's pricing model is super good and a steal for what the product offers."
"Paid versions are likely to provide more accurate information and offer more convenience to users."
"The price of Pipedrive has been reasonable."
"The product is expensive but provides valuable services."
"Pipedrive is relatively more affordable than other solutions."
"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."
"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."
"We pay $1000 a month for the tool."
"The solution is affordable."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Marketing Services Firm
13%
Comms Service Provider
11%
Retailer
7%
Outsourcing Company
16%
Construction Company
12%
Comms Service Provider
11%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What needs improvement with Apollo.io?
When it comes to USA contacts, it can be challenging. Some Apollo.io numbers are incorrect, especially when cold calling. The numbers often go unanswered, and when someone does answer, it's frequen...
What is your primary use case for Apollo.io?
From my perspective, I use Apollo.io to get and run simultaneous campaigns including LinkedIn outreach, email outreach, and cold calling. When it comes to cold calling, we find contact numbers. For...
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
What advice do you have for others considering Pipedrive?
I'd recommend Pipedrive since it's easy to use and handles simple processes effectively. I'd rate the solution nine out of ten.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Apollo.io vs. Pipedrive and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.