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Apollo.io pros and cons

Vendor: Apollo.io
4.1 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Apollo.io lets users find their target audience and verified contact details, along with the ability to send bulk emails.
The intent data feature helps companies detect the intent of other companies looking for their services.
Apollo.io's Chrome extension offers excellent sequencing capabilities for consistent outreach.
The combination of database and outreach tools in one platform is noted for its value.
Waterfall Enrichment allows the integration of multiple tools for enhanced email data and mobile number discovery.

CONS

Apollo.io lacks a proper CRM and pipeline management system, requiring improvements in email sending and sales pipeline tracking.
The initial setup process of Apollo.io could be improved.
Issues with Apollo.io arise when it sends callouts not in maintenance mode.
Apollo.io experienced a breach concerning LinkedIn usage, causing dissatisfaction.
Data accuracy in Apollo.io needs improvement compared to tools like ZoomInfo.
 

Apollo.io Pros review quotes

Shadrach Godwish Chukwu - PeerSpot reviewer
Virtual Assistant / Technical Support at Digital Witch Support Community
Aug 27, 2025
What I appreciate about Apollo.io most is its Chrome extension which is very user-friendly, and it has excellent sequencing capabilities that make it easier to stay consistent with outreach.
Mahmood Nazeer - PeerSpot reviewer
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
Sep 4, 2025
Their Waterfall Enrichment has evolved significantly—previously, they only used their own database, but nowadays, they use Waterfall Enrichment where multiple tools can be selected to provide email data, and I can select as many tools as I want, add APIs, link external tools, and add AI, which are all very useful features, especially when it comes to finding mobile numbers.
Amran Safari Damiri - PeerSpot reviewer
Consultant at a tech services company with 1,001-5,000 employees
Aug 25, 2025
I saw the benefits of Apollo.io immediately when I started using it because I wanted that kind of information to enable me to do my work better.
Learn what your peers think about Apollo.io. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Tom Simpson - PeerSpot reviewer
Founder & Group CEO at We Are Team Rocket
Sep 9, 2025
Apollo.io has increased the accuracy in our targeting, be it using the LinkedIn URLs, the work email addresses, or the mobile and direct dial numbers that are available.
Zaharan M - PeerSpot reviewer
Assistant Manager - Lead Generation at Roar Global
Sep 3, 2025
Compared to other tools, they are a bit accurate when it comes to CSV uploads.
Keshawa Liyanage - PeerSpot reviewer
Senior Client Services Associate at a marketing services firm with 11-50 employees
Sep 8, 2025
The strength of Apollo.io is its database size and coverage, with hundreds of millions of contacts, and I have been able to find prospects across multiple industries and roles, which has been helpful compared to other tools such as ZoomInfo and other tools in the market.
reviewer2757219 - PeerSpot reviewer
TL Lead Generations at a consultancy with 11-50 employees
Sep 14, 2025
The cost of Apollo.io is acceptable and helps in saving costs compared to using multiple tools.
reviewer2754060 - PeerSpot reviewer
Chief Production Officer at a manufacturing company with 1-10 employees
Sep 1, 2025
Apollo.io has positively impacted my organization by improving sales efficiency, and we are thankful for Apollo.io because we have more leads or prospects.
Arbaj Siddiqi - PeerSpot reviewer
Customer Intelligence analyst at Hyster-yale Group
Jun 7, 2024
Apollo is very user-friendly.
Karan-Singh - PeerSpot reviewer
Account Executive at Speak Ai
Sep 6, 2023
The most valuable feature of the solution is the intent data it provides our company. I find it really interesting how Apollo.io can detect the intent of companies looking for your company's solution.
 

Apollo.io Cons review quotes

Shadrach Godwish Chukwu - PeerSpot reviewer
Virtual Assistant / Technical Support at Digital Witch Support Community
Aug 27, 2025
The data accuracy needs improvement, especially compared to tools such as ZoomInfo, though Apollo.io is more cost-effective.
Mahmood Nazeer - PeerSpot reviewer
Assistant Manager Process Improvement and Data at We Are Team Rocket Employees, Location, Careers
Sep 4, 2025
Apollo.io used to provide much better service before and their UI used to be less clunky. The user experience nowadays is not as good as it used to be.
Amran Safari Damiri - PeerSpot reviewer
Consultant at a tech services company with 1,001-5,000 employees
Aug 25, 2025
There was an issue with Apollo.io earlier this year or sometime last year when there was a breach regarding its use on LinkedIn, and many people were unhappy about it.
Learn what your peers think about Apollo.io. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Tom Simpson - PeerSpot reviewer
Founder & Group CEO at We Are Team Rocket
Sep 9, 2025
The pricing structure is a little bit too complex with the credit system. It could be simplified and made more inclusive.
Zaharan M - PeerSpot reviewer
Assistant Manager - Lead Generation at Roar Global
Sep 3, 2025
There are some glitches within Apollo.io, where sometimes it will give us incorrect information.
Keshawa Liyanage - PeerSpot reviewer
Senior Client Services Associate at a marketing services firm with 11-50 employees
Sep 8, 2025
The emails are not that accurate, so improvements in that area would be beneficial.
reviewer2757219 - PeerSpot reviewer
TL Lead Generations at a consultancy with 11-50 employees
Sep 14, 2025
Some Apollo.io numbers are incorrect, especially when cold calling; the numbers often go unanswered, and when someone does answer, it's frequently not the correct person.
reviewer2754060 - PeerSpot reviewer
Chief Production Officer at a manufacturing company with 1-10 employees
Sep 1, 2025
We want to find distributors, but in Apollo.io, from the LinkedIn data, I think it does not have a distribution option.
Arbaj Siddiqi - PeerSpot reviewer
Customer Intelligence analyst at Hyster-yale Group
Jun 7, 2024
Sometimes we get the wrong information on Apollo. They should improve the emails because we are connecting all the emails and logging on to Apollo.io.
Karan-Singh - PeerSpot reviewer
Account Executive at Speak Ai
Sep 6, 2023
Apollo.io still needs to work on the CRM part because it has started building some CRM infrastructure for companies to use and track their sales activities.