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Pipedrive vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
4th
Ranking in Opportunity Management
2nd
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
226
Ranking in other categories
Project Portfolio Management (5th), Project Management Software (1st), Marketing Management (5th)
Pipedrive
Ranking in CRM
16th
Ranking in Opportunity Management
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Local Government CRM (5th), Sales Force Automation (6th)
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of monday.com is 4.3%, down from 4.6% compared to the previous year. The mindshare of Pipedrive is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Jaikishan Daryanani - PeerSpot reviewer
C level has visibility into the entire timeline and status of an initiative, and real-time reporting saves work
It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.
Vykintas Arlauskas - PeerSpot reviewer
An easy- to- use and scalable cloud-based CRM tool for managing and tracking
I have noticed that Pipedrive is doing a lot in terms of web cybersecurity and integration with other tools, which is good. However, we haven't integrated it with our ERP system yet, so that might pose a challenge. We'll have to see how it goes. The Integration with artificial intelligence should be available in the next release. In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer. Perhaps, in the future, this could be achieved through artificial intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The free version provides all the utilities that I need."
"Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies."
"Since we've incorporated Monday.com, we've dropped fewer balls, greatly improved our ability to cover for employees while they are out, and keep our sales team and account coordination team all updated in real-time on each project."
"The ability to attach files to boards and truly make it collaborative is the most important aspect of the solution."
"We have gotten rid of all our paper-based systems and our marketing work is now 100% visible to anyone in our planning organization providing ultimate accountability between teams."
"The newest feature of "My Work" is my favorite."
"Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."
"The automation is huge."
"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"The usability of the solution is its valuable feature."
"It is a stable platform."
"The solution is pretty easy to use and intuitive."
"The solution is very stable."
"The most valuable feature is the ability to create timelines and custom fields."
"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."
 

Cons

"Once timers are cleared, there is no way to recover this data."
"Not a suitable solution for complex projects."
"The key limitation I face is that I don't find the tool to be fully intuitive as more time is required for me to learn how to use it optimally."
"The service could improve in its ability to automatically update."
"In my initial exposure to the interface, I did not find it to be very user-friendly."
"I would like to see is to have a brief explanation of what a certain function does."
"I find that I cannot customize my automation for Slack as much as I need."
"There are no missing features that I can think of."
"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."
"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."
"The automation process is challenging."
"The product is expensive."
"You must pay more if you need an additional feature."
"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"The platform could be even more robust."
 

Pricing and Cost Advice

"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."
"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"Fees are paid monthly per user."
"I rate the tool's pricing a six out of ten."
"I wasn't involved with the licensing, but I believe it's negotiable."
"I am using the tool's free version."
"As of now, the pricing and value are quite good."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"The product is expensive but provides valuable services."
"The price of Pipedrive has been reasonable."
"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
"Pipedrive is relatively more affordable than other solutions."
"The solution is affordable."
"We pay $1000 a month for the tool."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Educational Organization
60%
Computer Software Company
7%
Government
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was dif...
What do you like most about Pipedrive?
The most valuable feature is the ability to create timelines and custom fields.
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
 

Comparisons

 

Also Known As

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PipelineDeals
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Pipedrive vs. monday.com and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.