Pipedrive vs monday.com comparison

monday.com and Pipedrive are both solutions in the CRM category. monday.com is ranked #4 with an average rating of 8.3, while Pipedrive is ranked #19 with an average rating of 8.5. monday.com holds a 1.1% mindshare in CRM, compared to Pipedrive’s 1.1% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

monday.com

Read 239 monday.com reviews

9,330 Views
3,359 Comparison Views

98% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

3,245 Views
2,564 Comparison Views

78% willing to recommend

monday.com

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 11, 2026

monday.com and Pipedrive are competitors in the project management software category. monday.com appears to have an edge with its diverse capabilities and customization, while Pipedrive stands out with its ease of use and focus on sales pipeline management.

Features: monday.com is known for its diverse project management features, including automation, task management, and the ability to integrate with various tools. It allows users to customize boards, providing flexibility for different project needs. Pipedrive is simpler but focuses effectively on sales pipeline management with capabilities like robust reporting and easy customization, appealing to businesses focused on sales tracking.

Room for Improvement: monday.com users are seeking more advanced automation options, comprehensive integration capabilities, and improvements in mobile usability and notifications. Pipedrive users desire enhancements in integration, expanded automation features, and reporting improvements to compete with advanced CRM systems.

Ease of Deployment and Customer Service: monday.com supports both cloud and on-premises deployment, offering wide-ranging access. Its customer service is responsive but could benefit from more personalized support. Pipedrive, being primarily cloud-based, offers simplicity in deployment. While customer support is prompt, some users desire more personalized assistance.

Pricing and ROI: monday.com is viewed as a reasonably priced investment for its broad capabilities, especially by larger teams, with significant ROI reported. Pipedrive is praised for its cost-effectiveness and feature balance, making it a suitable choice for smaller or new CRM adopters.

To learn more, read our detailed Pipedrive vs. monday.com Report (Updated: April 2026).

Buyer's Guide

Pipedrive vs. monday.com

April 2026

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Helped 893,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

4th

Ranking in Opportunity Management

4th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

239

Ranking in other categories

Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (3rd)

Pipedrive

Ranking in CRM

19th

Ranking in Opportunity Management

6th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (8th), Sales Force Automation (9th)

Mindshare comparison

As of May 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.1% compared to the previous year. The mindshare of Pipedrive is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.1%
Pipedrive	1.1%
Other	97.8%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

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Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is more of a streamlined Slack."

"The solution has improved our organization in terms of efficiencies in communication, project management, and openness and transparency (both internally and externally) as to the progress of items, while also assisting with recognizing bottlenecks and operational issues that stall progress."

"The main improvement Monday has provided is keeping all of the tasks across our boards organized and up to date."

"Organization, in general, has been greatly improved and it has had a marked improvement in communication also, cutting down on wasted time during meetings and making life a little easier for everyone."

"Monday has been a huge help to the team through personal organization and measuring team success."

"Monday.com has allowed me as a manager to stay up-to-date on team training project status and get real-time updates about issues."

"The ROI that my team and I obtained from Monday.com covers the cost and then some; we've been able to raise internal efficiency and improve the overall capabilities of corporate operations."

"Monday has helped us track our open projects, and complete projects more efficiently for our marketing and sales teams, it also provides visibility into the work we are doing and the cycle time from when a project is opened to when it is marked as completed."

More monday.com pros

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"The initial setup is straightforward."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"The usability of the solution is its valuable feature."

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"Anyone thinking about using this solution should definitely look at it and seriously consider it because it's a very good product."

"The solution is very stable."

"Our primary use case for this solution ranges from using it for daily activities in sales to forecasting and KPIs and following up on every deal we are working on and every lease we are opening."

More Pipedrive pros

Cons

"I do find the emails too frequent and notifications or inbox for things that aren't tagged for me inconvenient and occasionally confusing."

"Speed and reliability need to be better."

"I struggle to use the mobile version of Monday.com."

"The solution really needs to offer templates."

"It would be ideal if, when you are assigned a task, to somehow link it with your calendar on Outlook or Gmail."

"They need to add more data values and fields, such as currency and functional fields, as well as more trigger functionality for automation and time-based management."

"A message center that is similar to texting or Facebook Messenger would be useful."

"I find that I sometimes have used the "status" column as input values other than done, working on it, etc., which conflicts with this bigger picture, and over the years is building up in a way that looks daunting as I'm not sure how to go back and mark it another way, so I skip it."

More monday.com cons

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"The automation process is challenging."

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"Pipedrive is relatively stable, but the performance is lackluster compared to other solutions in this space."

"New features sometimes seem bolted on rather than being smooth."

"Pipedrive has some weaknesses against Salesforce."

"You must pay more if you need an additional feature."

More Pipedrive cons

Pricing and Cost Advice

"I wasn't involved with the licensing, but I believe it's negotiable."

"I rate the tool's pricing a six out of ten."

"The price is reasonable for the number of users we have."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."

"I am using the tool's free version."

"The pricing of monday.com is worth it."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

More monday.com pricing and cost advice

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"Pipedrive is relatively more affordable than other solutions."

"The product is expensive but provides valuable services."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"The price of Pipedrive has been reasonable."

"The solution is affordable."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"We pay $1000 a month for the tool."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

10%

Manufacturing Company

10%

Comms Service Provider

Outsourcing Company

Construction Company

12%

Outsourcing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	181
Midsize Enterprise	28
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What needs improvement with monday.com?

We run into technical issues a lot with monday.com, where certain errors just pop up randomly, and we would want to have a little bit more developer-friendly part from monday.com. There could be be...

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What is your primary use case for monday.com?

monday.com acts like a very user-friendly CRM tool that helps us keep our users in check. What we do is run the systems for student accounts and student onboarding, which is the data that gets stor...

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

What advice do you have for others considering Pipedrive?

I'd recommend Pipedrive since it's easy to use and handles simple processes effectively. I'd rate the solution nine out of ten.

See all answers

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Compared 9% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

monday.com

April 2026

Download monday.com product report

Buyer's Guide

Pipedrive

April 2026

Download Pipedrive product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Pipedrive offers an intuitive interface for tracking deals with customizable features and extensive reporting to enhance sales management.

Pipedrive is a CRM tool designed to streamline sales processes. Known for its Kanban-style interface, it allows for easy tracking of deals and activities. Users find value in its customizable features, extensive reporting, and ability to manage communication. With flexible data structures, filters, and automation, Pipedrive improves sales management and communication integration. Although users seek better pricing and enhanced features for basic versions, the platform effectively supports tasks like deal tracking, email integration, and client relationship management.

What are the key features of Pipedrive?

Kanban-style interface: Facilitates easy deal tracking.
Customizable features: Allows adaptable data structures and processes.
Extensive reporting: Provides insights into sales activities.
Workflow automation: Enhances efficiency by automating repetitive tasks.
Email integration: Streamlines communication within the platform.

What benefits should users look for in Pipedrive?

Improved sales tracking: Enhances visibility into sales activities and pipelines.
Increased efficiency: Saves time through automation of routine tasks.
Customizability: Supports diverse business needs with flexible setup.
Scalability: Adapts to growing business requirements.
Better communication: Facilitates seamless interaction between team members.

In real estate and other industries, Pipedrive assists in managing client relationships by tracking interactions from introduction to closing. It supports sales funnels, lead capturing, and campaign management, enabling companies to effectively streamline workflows and forecast outcomes.

Pipedrive

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Pipedrive vs. monday.com

April 2026

Free Report: Pipedrive vs. monday.com

Find out what your peers are saying about Pipedrive vs. monday.com and other solutions. Updated: April 2026.

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