Pipedrive vs monday.com comparison

monday.com and Pipedrive are both solutions in the CRM category. monday.com is ranked #9 with an average rating of 7.9, while Pipedrive is ranked #20 with an average rating of 8.7. monday.com holds a 1.1% mindshare in CRM, compared to Pipedrive’s 1.0% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

monday.com

Read 231 monday.com reviews

5,667 Views
2,097 Comparison Views

98% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

1,829 Views
1,317 Comparison Views

78% willing to recommend

monday.com

Pipedrive

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Executive SummaryUpdated on Jan 11, 2026

monday.com and Pipedrive are competitors in the project management software category. monday.com appears to have an edge with its diverse capabilities and customization, while Pipedrive stands out with its ease of use and focus on sales pipeline management.

Features: monday.com is known for its diverse project management features, including automation, task management, and the ability to integrate with various tools. It allows users to customize boards, providing flexibility for different project needs. Pipedrive is simpler but focuses effectively on sales pipeline management with capabilities like robust reporting and easy customization, appealing to businesses focused on sales tracking.

Room for Improvement: monday.com users are seeking more advanced automation options, comprehensive integration capabilities, and improvements in mobile usability and notifications. Pipedrive users desire enhancements in integration, expanded automation features, and reporting improvements to compete with advanced CRM systems.

Ease of Deployment and Customer Service: monday.com supports both cloud and on-premises deployment, offering wide-ranging access. Its customer service is responsive but could benefit from more personalized support. Pipedrive, being primarily cloud-based, offers simplicity in deployment. While customer support is prompt, some users desire more personalized assistance.

Pricing and ROI: monday.com is viewed as a reasonably priced investment for its broad capabilities, especially by larger teams, with significant ROI reported. Pipedrive is praised for its cost-effectiveness and feature balance, making it a suitable choice for smaller or new CRM adopters.

To learn more, read our detailed Pipedrive vs. monday.com Report (Updated: January 2026).

Buyer's Guide

Pipedrive vs. monday.com

January 2026

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

9th

Ranking in Opportunity Management

6th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

231

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th)

Pipedrive

Ranking in CRM

20th

Ranking in Opportunity Management

4th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (7th), Sales Force Automation (10th)

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.4% compared to the previous year. The mindshare of Pipedrive is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com	1.1%
Pipedrive	1.0%
Other	97.9%

CRM

Featured Reviews

Mirii Nyambura

Project Engineer at Unilever

Project collaboration has improved and automation saves time and reduces errors

The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans. All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types. It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com. We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity. We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.

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Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I found the task management features as the most useful and necessary."

"Before signing on with Monday, we had no idea what the total value of our book of business was, and keeping track of renewing policies was very difficult."

"The power of the dashboard that the solution gives you means you can do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming quarters."

"The tagging and notification features are great."

"Marking the status of deliverables is the most useful aspect."

"I am able to keep much better track of all current projects and each aspect of individual projects, which has helped to make team meetings a breeze."

"We love the live updates in real-time for all parties."

"It keeps everyone on the same page and gives us a way to streamline our projects and client communication."

More monday.com pros

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"The solution is pretty easy to use and intuitive."

"The initial setup is straightforward."

"The most valuable feature is the ability to create timelines and custom fields."

"The solution is very stable."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"It is a stable platform."

More Pipedrive pros

Cons

"The tabs (color coding) featured is great for distinguishing different areas of our workflow."

"I wish there were better notifications and dashboard views with analytics around the status of projects, etc."

"It would be great to have better email integration so that you could have all of your inboxes consolidated there."

"The workload widget should work with the time-tracking column for more accuracy in managing team resources."

"If we could add a new feature to draw the plan as a chart and note priority via color, that would be great."

"It would be helpful if there were a little more flexibility with user numbers and the ability to add guests for a period of time."

"The docs could be improved."

"The marketing notification emails from Monday.com are really poor and of little value to the user."

More monday.com cons

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

"Reporting capabilities of the solution could be improved."

"New features sometimes seem bolted on rather than being smooth."

"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

"The platform could be even more robust."

"You must pay more if you need an additional feature."

More Pipedrive cons

Pricing and Cost Advice

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."

"Fees are paid monthly per user."

"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."

"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."

"I am using the tool's free version."

"The pricing of monday.com is worth it."

More monday.com pricing and cost advice

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"The solution is affordable."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"The price of Pipedrive has been reasonable."

"Pipedrive is relatively more affordable than other solutions."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"As of now, the pricing and value are quite good."

"The product is expensive but provides valuable services."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Computer Software Company

Comms Service Provider

Financial Services Firm

Computer Software Company

14%

Outsourcing Company

12%

Retailer

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	179
Midsize Enterprise	26
Large Enterprise	28

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

See all answers

What is your primary use case for monday.com?

We use monday.com on a daily basis for our to-do lists and to stay in touch with our team to see how projects are progressing. We have everything on monday.com for each project step, allowing us to...

See all answers

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

Comparisons

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Compared 5% of the time

Smartsheet vs monday.com

Compared 5% of the time

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Compared 17% of the time

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Compared 8% of the time

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Compared 8% of the time

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Compared 7% of the time

Freshsales vs Pipedrive

Compared 7% of the time

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Product Reports

Buyer's Guide

monday.com

January 2026

Download monday.com product report

Buyer's Guide

Pipedrive

January 2026

Download Pipedrive product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Pipedrive vs. monday.com

January 2026

Free Report: Pipedrive vs. monday.com

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