

Arcserve UDP and BDRShield compete in the data protection solutions category. Arcserve UDP seems to have the upper hand due to its comprehensive feature set, especially with agentless backup and cross-platform support.
Features: Arcserve UDP supports physical systems and offers agentless backup for VMware and Hyper-V. It also features global deduplication crucial for saving space and time, along with virtual standby for business continuity. BDRShield provides a decent data protection solution but lacks the comprehensive feature integration seen in Arcserve’s cross-platform capabilities, making it slightly less competitive in overall feature robustness.
Room for Improvement: Arcserve UDP could enhance SIFS support, integrate better with tape and RHA, and improve multi-tenancy options. Users express a desire for faster backups and clearer licensing processes. BDRShield would benefit from an improved user interface, better customer support responsiveness, enhanced cloud integration, and streamlined scheduling.
Ease of Deployment and Customer Service: Arcserve UDP provides hybrid cloud options with attentive technical support, noted for being more responsive than BDRShield. Primarily an on-premises solution, BDRShield's technical support receives mixed reviews concerning response time and expertise.
Pricing and ROI: Arcserve UDP, while moderately expensive, is seen as competitive against enterprise solutions like Veeam, thanks to its effective deduplication and server cost savings. BDRShield offers flexible licensing appealing to SMBs; however, minimal volume discounts can make it costly for smaller businesses. Arcserve's broader options enhance cost-effectiveness, particularly for medium to large enterprises.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Not needing technical support is even better than good technical support.
There could always be little things that could still be fixed or improved for stability.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
| Product | Mindshare (%) |
|---|---|
| BDRShield | 0.9% |
| Arcserve UDP | 1.2% |
| Other | 97.9% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 15 |
| Large Enterprise | 10 |
BDRShield offers seamless backup and recovery, catering to VMware and Hyper-V environments. It's designed for ease-of-use with high efficiency in data management and storage.
BDRShield offers a suite of capabilities designed for effective data protection and recovery. It is known for its user-friendly approach, allowing Java-free agentless backups, and high compression rates that optimize storage resources. central management provides straightforward setup and maintenance, reducing complications. Tailored to suit multi-tenant needs, it seeks to provide comprehensive backup solutions for managed service providers. Incremental backups and quick virtual machine recovery are standout features, alongside a focus on cost efficiency. While users find value in its core functionality, enhancements in customer support responsiveness and an intuitive dashboard are desired. Compatibility with technologies such as Red Hat Virtualization and improvements in data deduplication and cloud storage are areas of growth.
What are BDRShield’s main features?BDRShield is leveraged widely across industries to protect virtual and physical server environments. Its ability to back up crucial applications, databases, and files both on-premises and in the cloud makes it a versatile choice for various businesses. Small to medium-sized businesses benefit from file-level and image-level backups, ensuring data integrity across platforms like VMware, Hyper-V, and ESXi.
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