

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I estimate that Datto SIRIS has saved around 50% of the time in our processes, as two people can manage everything efficiently, while previously we would have needed eight to ten people without Datto SIRIS.
Definitely, the return on investment has been massive.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
I had a memorable experience with customer support during the bare-metal recovery, and the support was brilliant.
The customer support of Datto SIRIS is very high-level.
The speed of technical support was excellent.
You can expand it as much as you can expand it, but if you get the Datto SIRIS 3, it's not going to be as good as the enterprise version of Datto SIRIS 5.
The contracts are flexible enough to upgrade or downgrade the product without too much of a penalty.
Scalability is dependent on the cloud provider we are using, so it cannot be solely judged through Datto SIRIS.
We have automated all our backups, so we do not encounter any issues with backup failures.
I haven't had any issues or seen any issues with the ones over the past four or five years.
The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment.
Saying that it is the network is not detailed enough. We need more specific information about the network.
Strengthening security to enhance the product's overall effectiveness in backup and disaster management.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
The only issue is that a lot of people are looking to cut costs, especially right now, and Datto has priced itself out of one of the largest parts of the U.S. market.
It's a high-level solution, and the price is correct for me.
Thoughts on pricing indicate that it is handled by a different team, varies based on specific solutions and storage capacities selected by organizations, and is generally fairly priced for the value provided.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
My experience with the one-click disaster recovery feature is that it simplifies the process significantly, allowing for rapid recovery and integration with backup and disaster recovery solutions, automating tasks while providing security against various threats.
In the last six years, none of my customers faced a ransomware attack, and we use this functionality for system outages and physical server crashes.
The reporting via email from Datto SIRIS for me, my customer, and my team shows that every single backup is okay or if there is a problem because the snapshot for the server is broken or another problem that I can address systematically.
| Product | Mindshare (%) |
|---|---|
| Datto SIRIS | 0.6% |
| Arcserve UDP | 1.2% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.
Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.
What are the key features of Arcserve UDP?Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.
Datto SIRIS is designed for efficient backup and disaster recovery, offering features that reduce downtime and streamline data management processes. Its strengths lie in rapid recovery and comprehensive reporting, making it a competitive option in the backup market.
Datto SIRIS provides an integrated approach to business continuity, focusing on minimizing downtime with robust backups and recovery systems. Key innovations include Instant Virtualization for rapid recovery, Inverse Chain Technology enhancing data integrity, and seamless integration with existing systems, including data protection during domain migrations. Challenges reported include Mac OS support, recovery speed, and initial cloud sync, though its strong ransomware protection and single portal management are notable advantages.
What features stand out in Datto SIRIS?In business environments, Datto SIRIS serves as a reliable tool for safeguarding data during migrations and ensuring continuous operation. It is commonly used for managing backups of servers, endpoints, and virtual machines, with features that support tech teams in monitoring and accessing devices remotely, particularly in organizations using M365 SaaS backups.
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