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ArcSight Analytics vs ArcSight Logger comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Analytics
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
User Entity Behavior Analytics (UEBA) (17th)
ArcSight Logger
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
Log Management (32nd)
 

Mindshare comparison

ArcSight Analytics and ArcSight Logger aren’t in the same category and serve different purposes. ArcSight Analytics is designed for User Entity Behavior Analytics (UEBA) and holds a mindshare of 2.0%, up 1.6% compared to last year.
ArcSight Logger, on the other hand, focuses on Log Management, holds 1.0% mindshare, up 0.8% since last year.
User Entity Behavior Analytics (UEBA) Mindshare Distribution
ProductMindshare (%)
ArcSight Analytics2.0%
Exabeam8.4%
IBM Security QRadar7.4%
Other82.2%
User Entity Behavior Analytics (UEBA)
Log Management Mindshare Distribution
ProductMindshare (%)
ArcSight Logger1.0%
Splunk Enterprise Security7.3%
IBM Security QRadar4.6%
Other87.1%
Log Management
 

Featured Reviews

reviewer1311453 - PeerSpot reviewer
Consultant at a tech vendor with 10,001+ employees
Good filtering and reporting tools but can be difficult to use
It can scale as needed. It's not a problem. There are different teams using it. We have CSOC, which is internal, which is onshore, then we have a security operations center that is offshore, which would be in India. The onshore team might be a group of three, and the offshore might be a group of five. Likely, we have eight to ten people in total using the product directly.
MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of the solution is perfect."
"Allows multiple integrations with multiple systems in a stable and flexible fashion."
"The correlation engine is good."
"ArcSight Analytics has improved our system and network policy monitoring."
"The most valuable feature is the log monitoring."
"This is a very stable solution. It is the most stable ESM that I have worked with."
"Our organization has improved because ArcSight allows multiple integrations with multiple systems which we did not do before using the product."
"The ability to correlate different logs is the solution's most valuable feature."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"We haven't had any crashes or bugs. It is stable."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The machine learning is a good feature."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"It's the most comprehensive solution."
"This is a solution that is straightforward and easy to use."
"The solution offers very good performance and is efficient."
 

Cons

"You can use this solution for limited use cases. But for more advanced use cases, there are other solutions which are better than ArcSight."
"Network integration is very crucial, and you need to have the knowledge to get it done."
"I faced stability issues with Windows Operating System. The installed connectors hang if they remain idle for a long period of time."
"The interactive dashboard is more complicated comparing to his concurrent Qradar and you need to have training in order to do complexe configuration, so I think that it could be made easier to use."
"Their support team could be better."
"Their support team could be better. They've gone downhill since their product has been acquired."
"Customer service has not been up to the mark. They take longer than they should to resolve issues."
"The GUI and dashboards are very basic and need to be improved."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"We have had problems with archiving."
"The only drawback is that without ESM, you are limited."
"The initial setup was a bit complicated to follow since there are many different components present within it."
"Apart from that, it's a very complex tool and is not easy to implement and maintain."
"The solution should make it possible to integrate network analysis features."
"Overall, it is a good system for what we use it for, but some licensing parts are really annoying."
 

Pricing and Cost Advice

"The monthly licensing fee is around $20,000. There aren't any costs in addition to the standard licensing fee."
"It can range between $30,000 and $40,000 USD, and can go up to $500,000 and $600,000 USD."
"In addition to the costs of standard licensing fees, there is the cost of labor for maintenance."
"My customers pay a yearly licensing fee for ArcSight Analytics."
"This solution is expensive."
"ArcSight Analytics is a bit expensive compared with other tools in terms of licensing costs, training, hardware implementation, and support."
"ArcSight is an expensive solution."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The pricing is quite harsh."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"We have a lifetime license, so we don't pay a monthly fee."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"I would rate the product a seven out of ten since it's an enterprise product."
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Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
15%
Construction Company
9%
Comms Service Provider
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
 

Also Known As

ArcSight User Behavior Analytics, ArcSight UBA
Micro Focus Arcsight Logger, HPE Arcsight Logger
 

Overview

 

Sample Customers

Information Not Available
China Merchants Bank, Bank AlJazira, Banca Intesa
Find out what your peers are saying about One Identity, IBM, Exabeam and others in User Entity Behavior Analytics (UEBA). Updated: October 2026.
920,769 professionals have used our research since 2012.