ArcSight Logger vs syslog-ng comparison

OpenText and One Identity are both solutions in the Log Management category. OpenText is ranked #39 with an average rating of 7.0, while One Identity is ranked #16 with an average rating of 10.0. OpenText holds a 0.9% mindshare in Log Management, compared to One Identity’s 1.5% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of One Identity users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

2,341 Views
2,294 Comparison Views

81% willing to recommend

syslog-ng

Read 7 syslog-ng reviews

3,642 Views
3,606 Comparison Views

100% willing to recommend

ArcSight Logger

syslog-ng

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and syslog-ng are key players in log management and analysis. ArcSight Logger has a lead in customer service, while syslog-ng is preferred for its feature set and deployment flexibility.

Features: ArcSight Logger offers strong log analytics capabilities, seamless integration with security tools, and comprehensive support for enterprise environments. syslog-ng provides versatility with ease of customization, support for multiple log protocols, and adaptability to various deployment scenarios.

Room for Improvement: ArcSight Logger could improve speed, streamline its configuration process, and enhance user interface design. syslog-ng needs better documentation, improved technical support, and optimization for resource management.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for customer support facilitating smoother deployments. syslog-ng offers quicker deployment due to flexible configuration, although user experiences with support services vary.

Pricing and ROI: ArcSight Logger has high initial setup costs but provides strong ROI with its functionalities and support. syslog-ng is cost-effective, offering good ROI with lower setup costs and efficient log management, presenting better value in terms of ROI.

To learn more, read our detailed ArcSight Logger vs. syslog-ng Report (Updated: April 2026).

Buyer's Guide

ArcSight Logger vs. syslog-ng

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

39th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

syslog-ng

Ranking in Log Management

16th

Average Rating

9.0

Reviews Sentiment

3.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of syslog-ng is 1.5%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Mindshare Distribution
Product	Mindshare (%)
syslog-ng	1.5%
ArcSight Logger	0.9%
Other	97.6%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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Oliver Castellucchio

IT Infrastructure & Cloud Security Manager at Thux

Has ensured compliance by centralizing log data and supporting secure connections

We currently do not use that feature. We currently have just an open-source release, not a premium release. My boss has indicated that he wants to buy a premium syslog-ng version next month. I think we can use other features of this tool in the future. In syslog-ng, I think a GUI would be beneficial. I am unsure if the premium module has a GUI to administer it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

"It is one of the best products available in the market."

"This is a solution that is straightforward and easy to use."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"I think where Logger shines is usability."

"The most valuable feature is the search capability, which is simple to use."

"ArcSight provides the basic information that we want."

More ArcSight Logger pros

"The ability to extract and store the logs is the most valuable feature of syslog-ng."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"What I appreciate most about syslog-ng is its configuration; its C-style config is much easier to understand, read, and write than other popular solutions such as syslog or rsyslog."

"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."

"We chose syslog-ng because it is easy to install, easy to maintain, easy to update, and due to the fact that all data arrive in raw format, we can manipulate it as we want."

"Syslog-ng has a separate config file in addition to the core configuration."

"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."

Cons

"The only drawback is that without ESM, you are limited."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"We find that the search and access functionality is quite slow."

"The initial setup was a little bit complex."

"The solution could be improved in maintenance settings."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"I would like to see better scheduling in the next release of this solution."

More ArcSight Logger cons

"The filtering has room for improvement."

"There is always the potential for additional integration and protocol extensions."

"There is room for improvement in terms of observability."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"In syslog-ng, I think a GUI would be beneficial. I am unsure if the premium module has a GUI to administer it."

"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"The pricing is quite harsh."

"I would rate the product a seven out of ten since it's an enterprise product."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Syslog-ng is open-source."

"Syslog-ng is a free open-source solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Comms Service Provider

Marketing Services Firm

Manufacturing Company

Government

10%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What needs improvement with syslog-ng?

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What is your primary use case for syslog-ng?

In Italy, we have to be compliant with the Garante for privacy. We have to log every login, logout, or login failure made by a system administrator. We store all syslog data of the infrastructure. ...

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What advice do you have for others considering syslog-ng?

When it comes to parsing, I can parse both structured and unstructured data, though our data are only structured. Currently, we collect all data we receive as raw data. Each file is stored for each...

See all answers

Comparisons

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Compared 10% of the time

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Compared 9% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 7% of the time

Graylog Enterprise vs ArcSight Logger

Compared 6% of the time

More ArcSight Logger Competitors

Graylog Enterprise vs syslog-ng

Compared 13% of the time

SolarWinds Kiwi Syslog Server vs syslog-ng

Compared 10% of the time

Cribl vs syslog-ng

Compared 6% of the time

Grafana Loki vs syslog-ng

Compared 5% of the time

Fortinet FortiAnalyzer vs syslog-ng

Compared 4% of the time

More syslog-ng Competitors

Product Reports

Buyer's Guide

ArcSight Logger

May 2026

Download ArcSight Logger product report

Buyer's Guide

syslog-ng

April 2026

Download syslog-ng product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.

ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.

What are the key features?

Scalability: Handles large log data volumes efficiently.
Complex Query Execution: Quickly executes intricate queries.
Data Compression: Optimizes storage with excellent compression.
Device Support: Out-of-the-box compatibility with numerous devices.
Customization: Easily customizes to user needs.
Security Analytics: Provides robust analytics for security requirements.
Real-time Insights: Offers awareness of ongoing network activities.

What benefits and ROI should be considered?

Compliance Assurance: Meets audit requirements with comprehensive insights.
Time Efficiency: Fast query execution reduces analysis time.
Reduced Storage Costs: Data compression lowers storage expenses.
Enhanced Security: Improves security posture with real-time analytics.

In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.

OpenText

Syslog-ng is recognized for its proficiency in log extraction, storage, and secure TLS connections. Its efficient configuration and real-time monitoring integration make it a preferred option for large-scale log processing, ensuring compliance with regulatory standards.

Syslog-ng offers powerful log management capabilities, accommodating complex search needs while maintaining simplicity with user-friendly documentation and real-time monitoring features. The C-style configuration enhances readability, allowing users to easily comprehend and implement changes. Designed for high performance, Syslog-ng scales effectively to handle extensive logging demands. Despite its strengths, areas for improvement include integration with protocols and filtering methods. Users advocate for better Kafka integration and a graphical configuration interface to simplify setup. While historical dissatisfaction led to custom patches, subsequent updates have addressed these concerns. Currently, users seek an advanced version to access premium functionalities.

What are the most important features of syslog-ng?

Log Extraction and Storage: Streamlined processes for efficient data handling.
TLS-Supported Secure Connections: Ensures secure data transmission over networks.
Real-Time Monitoring Integration: Enhances proactive decision-making capabilities.
"C-Style" Configuration: Improves readability and simplifies setup for users.
High-Performance Log Processing: Supports large-scale environments with ease.

What benefits should users look for when evaluating syslog-ng?

Easy Configuration: Reduces time and complexity for initial setup and adjustments.
Compliance Assurance: Facilitates adherence to data regulations in Brazil and Italy.
Intuitive Examples and Documentation: Simplifies user training and onboarding.
Smooth Multi-Server Setups: Enables efficient deployment across multiple servers.

Organizations frequently use syslog-ng for log aggregation, filtering, and regulatory compliance, serving as a crucial component in enterprise security audits and data regulation adherence in Brazil and Italy. By allowing logs to be stored in raw format, syslog-ng provides versatility in data manipulation and user activity tracking, making it user-friendly for installation, maintenance, and updates. Logs can be transmitted over TLS or plain text to central servers, supporting varied transmission needs.

One Identity

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Tecnocom, University of Victoria, University of Exeter, Datapath

Buyer's Guide

ArcSight Logger vs. syslog-ng

April 2026

Free Report: ArcSight Logger vs. syslog-ng

Find out what your peers are saying about ArcSight Logger vs. syslog-ng and other solutions. Updated: April 2026.

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