ArcSight Logger vs syslog-ng comparison

OpenText and One Identity are both solutions in the Log Management category. OpenText is ranked #45 with an average rating of 6.8, while One Identity is ranked #15 with an average rating of 10.0. OpenText holds a 0.9% mindshare in Log Management, compared to One Identity’s 1.8% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of One Identity users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,584 Views
1,568 Comparison Views

81% willing to recommend

syslog-ng

Read 7 syslog-ng reviews

3,498 Views
3,498 Comparison Views

100% willing to recommend

ArcSight Logger

syslog-ng

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and syslog-ng are key players in log management and analysis. ArcSight Logger has a lead in customer service, while syslog-ng is preferred for its feature set and deployment flexibility.

Features: ArcSight Logger offers strong log analytics capabilities, seamless integration with security tools, and comprehensive support for enterprise environments. syslog-ng provides versatility with ease of customization, support for multiple log protocols, and adaptability to various deployment scenarios.

Room for Improvement: ArcSight Logger could improve speed, streamline its configuration process, and enhance user interface design. syslog-ng needs better documentation, improved technical support, and optimization for resource management.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for customer support facilitating smoother deployments. syslog-ng offers quicker deployment due to flexible configuration, although user experiences with support services vary.

Pricing and ROI: ArcSight Logger has high initial setup costs but provides strong ROI with its functionalities and support. syslog-ng is cost-effective, offering good ROI with lower setup costs and efficient log management, presenting better value in terms of ROI.

To learn more, read our detailed ArcSight Logger vs. syslog-ng Report (Updated: February 2026).

Buyer's Guide

ArcSight Logger vs. syslog-ng

February 2026

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

syslog-ng

Ranking in Log Management

15th

Average Rating

9.0

Reviews Sentiment

3.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of syslog-ng is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
syslog-ng	1.8%
ArcSight Logger	0.9%
Other	97.3%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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Oliver Castellucchio

IT Infrastructure & Cloud Security Manager at Thux

Has ensured compliance by centralizing log data and supporting secure connections

We currently do not use that feature. We currently have just an open-source release, not a premium release. My boss has indicated that he wants to buy a premium syslog-ng version next month. I think we can use other features of this tool in the future. In syslog-ng, I think a GUI would be beneficial. I am unsure if the premium module has a GUI to administer it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides in-depth information on business activities once we log into the system."

"ArcSight provides the basic information that we want."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"It's a robust, mature product and you can do some really complex operations and analytics."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"The technical support team is good...It is a scalable solution."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

More ArcSight Logger pros

"What I appreciate most about syslog-ng is its configuration; its C-style config is much easier to understand, read, and write than other popular solutions such as syslog or rsyslog."

"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."

"We chose syslog-ng because it is easy to install, easy to maintain, easy to update, and due to the fact that all data arrive in raw format, we can manipulate it as we want."

"The ability to extract and store the logs is the most valuable feature of syslog-ng."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."

"Syslog-ng has a separate config file in addition to the core configuration."

Cons

"ArcSight has been sold two or three times, and the quality has decreased."

"The integration with other systems could be improved."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

"The solution must provide readymade connectors for different applications."

"The solution could be improved in maintenance settings."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

More ArcSight Logger cons

"There is room for improvement in terms of observability."

"The filtering has room for improvement."

"In syslog-ng, I think a GUI would be beneficial. I am unsure if the premium module has a GUI to administer it."

"There is always the potential for additional integration and protocol extensions."

"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

Pricing and Cost Advice

"The pricing is quite harsh."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight is an expensive solution."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"I would rate the product a seven out of ten since it's an enterprise product."

"Syslog-ng is open-source."

"Syslog-ng is a free open-source solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

Marketing Services Firm

Manufacturing Company

Government

11%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What needs improvement with syslog-ng?

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What is your primary use case for syslog-ng?

In Italy, we have to be compliant with the Garante for privacy. We have to log every login, logout, or login failure made by a system administrator. We store all syslog data of the infrastructure. ...

See all answers

What advice do you have for others considering syslog-ng?

When it comes to parsing, I can parse both structured and unstructured data, though our data are only structured. Currently, we collect all data we receive as raw data. Each file is stored for each...

See all answers

Comparisons

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Compared 22% of the time

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Compared 19% of the time

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Compared 10% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 7% of the time

Graylog Enterprise vs ArcSight Logger

Compared 5% of the time

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Compared 22% of the time

SolarWinds Kiwi Syslog Server vs syslog-ng

Compared 19% of the time

Grafana Loki vs syslog-ng

Compared 7% of the time

Cribl vs syslog-ng

Compared 6% of the time

Elastic Stack vs syslog-ng

Compared 5% of the time

More syslog-ng Competitors

Product Reports

Buyer's Guide

ArcSight Logger

February 2026

Download ArcSight Logger product report

Buyer's Guide

syslog-ng

January 2026

Download syslog-ng product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Optimizing SIEM
syslog-ng is the log management solution that improves the performance of your SIEM solution by reducing the amount and improving the quality of data feeding your SIEM.

Rapid search and troubleshooting
With syslog-ng Store Box, you can find the answer. Search billions of logs in seconds using full text queries with Boolean operators to pinpoint critical logs.

Meeting compliance requirements
syslog-ng Store Box provides secure, tamper-proof storage and custom reporting to demonstrate compliance.

Big data ingestion
syslog-ng can deliver data from a wide variety of sources to Hadoop, Elasticsearch, MongoDB, and Kafka as well as many others.

Universal log collection and routing
syslog-ng flexibly routes log data from X sources to Y destinations. Instead of deploying multiple agents on hosts, organizations can unify their log data collection and management.

Secure data archive
syslog-ng Store Box provides automated archiving, tamper-proof encrypted storage, granular access controls to protect log data. The largest appliance can store up to 10TB of raw logs.

One Identity

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Tecnocom, University of Victoria, University of Exeter, Datapath

Buyer's Guide

ArcSight Logger vs. syslog-ng

February 2026

Free Report: ArcSight Logger vs. syslog-ng

Find out what your peers are saying about ArcSight Logger vs. syslog-ng and other solutions. Updated: February 2026.

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