ArcSight Logger vs syslog-ng comparison

OpenText and One Identity are both solutions in the Log Management category. OpenText is ranked #24 with an average rating of 7.4, while One Identity is ranked #17 with an average rating of 10.0. OpenText holds a 0.7% mindshare in Log Management, compared to One Identity’s 2.5% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of One Identity users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,322 Views
328 Comparison Views

81% willing to recommend

syslog-ng

Read 7 syslog-ng reviews

4,298 Views
3,134 Comparison Views

100% willing to recommend

ArcSight Logger

syslog-ng

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and syslog-ng are key players in log management and analysis. ArcSight Logger has a lead in customer service, while syslog-ng is preferred for its feature set and deployment flexibility.

Features: ArcSight Logger offers strong log analytics capabilities, seamless integration with security tools, and comprehensive support for enterprise environments. syslog-ng provides versatility with ease of customization, support for multiple log protocols, and adaptability to various deployment scenarios.

Room for Improvement: ArcSight Logger could improve speed, streamline its configuration process, and enhance user interface design. syslog-ng needs better documentation, improved technical support, and optimization for resource management.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for customer support facilitating smoother deployments. syslog-ng offers quicker deployment due to flexible configuration, although user experiences with support services vary.

Pricing and ROI: ArcSight Logger has high initial setup costs but provides strong ROI with its functionalities and support. syslog-ng is cost-effective, offering good ROI with lower setup costs and efficient log management, presenting better value in terms of ROI.

To learn more, read our detailed ArcSight Logger vs. syslog-ng Report (Updated: June 2025).

Buyer's Guide

ArcSight Logger vs. syslog-ng

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

24th

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

syslog-ng

Ranking in Log Management

17th

Average Rating

8.8

Reviews Sentiment

2.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of syslog-ng is 2.5%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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RyanVargas

Senior Director and Senior Systems Engineer (Dual Role), IT Infrastructure and Security at a financial services firm with 51-200 employees

It's a user-friendly open-source solution that can replace or augment a commercial product in some cases

I rate syslog-ng 10 out of 10. It's free and easy to use. It has built-in tools that help us index the various logs sent to it. It's a solid log product. If you're looking for a SIEM solution, syslog-ng will work as a stopgap measure at beginning of the project. It can also work as an injector for a true SIEM solution. You can send all the logs to syslog-ng and forward all the data to the SIEM solution after you've cleaned up the data and got the pertinent information. It's a good front end for a commercial SIEM solution, which becomes more expensive as you load more data into it. I would highly recommend syslog-ng for that use case. However, if you lack the expertise, you might need to go with a cloud-based SIEM instead. You need some in-house expertise or an outside consultant to manage it and set it up.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides information about the risk factors."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"ArcSight's robustness is its most valuable feature."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

More ArcSight Logger pros

"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."

"The ability to extract and store the logs is the most valuable feature of syslog-ng."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."

"Syslog-ng has a separate config file in addition to the core configuration."

Cons

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"The solution should make it possible to integrate network analysis features."

"ArcSight has been sold two or three times, and the quality has decreased."

"The integration with other systems could be improved."

"In the next release, I want to see more intelligence."

"The initial setup was a little bit complex."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

More ArcSight Logger cons

"There is room for improvement in terms of observability."

"There is always the potential for additional integration and protocol extensions."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."

"The filtering has room for improvement."

Pricing and Cost Advice

"The pricing is quite harsh."

"ArcSight is an expensive solution."

"I would rate the product a seven out of ten since it's an enterprise product."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"We have a lifetime license, so we don't pay a monthly fee."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Syslog-ng is open-source."

"Syslog-ng is a free open-source solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

16%

Government

Educational Organization

Government

13%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

See all answers

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

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What do you like most about syslog-ng?

For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.

See all answers

What is your experience regarding pricing and costs for syslog-ng?

The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.

See all answers

What needs improvement with syslog-ng?

There is room for improvement in terms of observability. Additionally, a possible new feature could be Kafka integration.

See all answers

Comparisons

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Compared 38% of the time

IBM Security QRadar vs ArcSight Logger

Compared 35% of the time

Elastic Security vs ArcSight Logger

Compared 10% of the time

Wazuh vs ArcSight Logger

Compared 8% of the time

Grafana Loki vs ArcSight Logger

Compared 4% of the time

More ArcSight Logger Competitors

Graylog vs syslog-ng

Compared 30% of the time

SolarWinds Kiwi Syslog Server vs syslog-ng

Compared 24% of the time

Grafana Loki vs syslog-ng

Compared 11% of the time

Elastic Stack vs syslog-ng

Compared 5% of the time

Cribl vs syslog-ng

Compared 5% of the time

More syslog-ng Competitors

Product Reports

Buyer's Guide

ArcSight Logger

June 2025

Download ArcSight Logger product report

Buyer's Guide

Log Management

May 2025

Download syslog-ng product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Optimizing SIEM
syslog-ng is the log management solution that improves the performance of your SIEM solution by reducing the amount and improving the quality of data feeding your SIEM.

Rapid search and troubleshooting
With syslog-ng Store Box, you can find the answer. Search billions of logs in seconds using full text queries with Boolean operators to pinpoint critical logs.

Meeting compliance requirements
syslog-ng Store Box provides secure, tamper-proof storage and custom reporting to demonstrate compliance.

Big data ingestion
syslog-ng can deliver data from a wide variety of sources to Hadoop, Elasticsearch, MongoDB, and Kafka as well as many others.

Universal log collection and routing
syslog-ng flexibly routes log data from X sources to Y destinations. Instead of deploying multiple agents on hosts, organizations can unify their log data collection and management.

Secure data archive
syslog-ng Store Box provides automated archiving, tamper-proof encrypted storage, granular access controls to protect log data. The largest appliance can store up to 10TB of raw logs.

One Identity

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Tecnocom, University of Victoria, University of Exeter, Datapath

Buyer's Guide

ArcSight Logger vs. syslog-ng

June 2025

Free Report: ArcSight Logger vs. syslog-ng

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