ArcSight Logger vs syslog-ng comparison

OpenText and One Identity are both solutions in the Log Management category. OpenText is ranked #27 with an average rating of 7.0, while One Identity is ranked #17 with an average rating of 10.0. OpenText holds a 0.7% mindshare in Log Management, compared to One Identity’s 2.5% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of One Identity users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,237 Views
1,237 Comparison Views

81% willing to recommend

syslog-ng

Read 6 syslog-ng reviews

4,202 Views
4,202 Comparison Views

100% willing to recommend

ArcSight Logger

syslog-ng

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and syslog-ng are key players in log management and analysis. ArcSight Logger has a lead in customer service, while syslog-ng is preferred for its feature set and deployment flexibility.

Features: ArcSight Logger offers strong log analytics capabilities, seamless integration with security tools, and comprehensive support for enterprise environments. syslog-ng provides versatility with ease of customization, support for multiple log protocols, and adaptability to various deployment scenarios.

Room for Improvement: ArcSight Logger could improve speed, streamline its configuration process, and enhance user interface design. syslog-ng needs better documentation, improved technical support, and optimization for resource management.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for customer support facilitating smoother deployments. syslog-ng offers quicker deployment due to flexible configuration, although user experiences with support services vary.

Pricing and ROI: ArcSight Logger has high initial setup costs but provides strong ROI with its functionalities and support. syslog-ng is cost-effective, offering good ROI with lower setup costs and efficient log management, presenting better value in terms of ROI.

To learn more, read our detailed ArcSight Logger vs. syslog-ng Report (Updated: July 2025).

Buyer's Guide

ArcSight Logger vs. syslog-ng

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

27th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

syslog-ng

Ranking in Log Management

17th

Average Rating

8.8

Reviews Sentiment

2.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.0% compared to the previous year. The mindshare of syslog-ng is 2.5%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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RyanVargas

Senior Director and Senior Systems Engineer (Dual Role), IT Infrastructure and Security at a financial services firm with 51-200 employees

It's a user-friendly open-source solution that can replace or augment a commercial product in some cases

I rate syslog-ng 10 out of 10. It's free and easy to use. It has built-in tools that help us index the various logs sent to it. It's a solid log product. If you're looking for a SIEM solution, syslog-ng will work as a stopgap measure at beginning of the project. It can also work as an injector for a true SIEM solution. You can send all the logs to syslog-ng and forward all the data to the SIEM solution after you've cleaned up the data and got the pertinent information. It's a good front end for a commercial SIEM solution, which becomes more expensive as you load more data into it. I would highly recommend syslog-ng for that use case. However, if you lack the expertise, you might need to go with a cloud-based SIEM instead. You need some in-house expertise or an outside consultant to manage it and set it up.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides information about the risk factors."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"The machine learning is a good feature."

"It's a robust, mature product and you can do some really complex operations and analytics."

"ArcSight Logger is very stable and useful for customers."

"ArcSight provides the basic information that we want."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

More ArcSight Logger pros

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."

"Syslog-ng has a separate config file in addition to the core configuration."

"The ability to extract and store the logs is the most valuable feature of syslog-ng."

"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."

Cons

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

"We find that the search and access functionality is quite slow."

"We have had problems with archiving."

"The solution should make it possible to integrate network analysis features."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"It would be better if the product is cheaper."

"ArcSight has been sold two or three times, and the quality has decreased."

More ArcSight Logger cons

"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"There is room for improvement in terms of observability."

"The filtering has room for improvement."

"There is always the potential for additional integration and protocol extensions."

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"I would rate the product a seven out of ten since it's an enterprise product."

"The pricing is quite harsh."

"We have a lifetime license, so we don't pay a monthly fee."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"Syslog-ng is open-source."

"Syslog-ng is a free open-source solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Government

Educational Organization

Government

13%

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

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What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What do you like most about syslog-ng?

For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.

See all answers

What is your experience regarding pricing and costs for syslog-ng?

The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.

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What needs improvement with syslog-ng?

Something could potentially be improved, though it works effectively for me. In the early stages, over 10 years ago, syslog-ng was lacking some features, so I created a patch for it. I used a patch...

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Comparisons

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Compared 35% of the time

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Compared 10% of the time

Wazuh vs ArcSight Logger

Compared 7% of the time

Grafana Loki vs ArcSight Logger

Compared 5% of the time

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Graylog vs syslog-ng

Compared 29% of the time

SolarWinds Kiwi Syslog Server vs syslog-ng

Compared 24% of the time

Grafana Loki vs syslog-ng

Compared 10% of the time

Elastic Stack vs syslog-ng

Compared 5% of the time

Cribl vs syslog-ng

Compared 5% of the time

More syslog-ng Competitors

Product Reports

Buyer's Guide

ArcSight Logger

August 2025

Download ArcSight Logger product report

Buyer's Guide

Log Management

July 2025

Download syslog-ng product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Optimizing SIEM
syslog-ng is the log management solution that improves the performance of your SIEM solution by reducing the amount and improving the quality of data feeding your SIEM.

Rapid search and troubleshooting
With syslog-ng Store Box, you can find the answer. Search billions of logs in seconds using full text queries with Boolean operators to pinpoint critical logs.

Meeting compliance requirements
syslog-ng Store Box provides secure, tamper-proof storage and custom reporting to demonstrate compliance.

Big data ingestion
syslog-ng can deliver data from a wide variety of sources to Hadoop, Elasticsearch, MongoDB, and Kafka as well as many others.

Universal log collection and routing
syslog-ng flexibly routes log data from X sources to Y destinations. Instead of deploying multiple agents on hosts, organizations can unify their log data collection and management.

Secure data archive
syslog-ng Store Box provides automated archiving, tamper-proof encrypted storage, granular access controls to protect log data. The largest appliance can store up to 10TB of raw logs.

One Identity

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Tecnocom, University of Victoria, University of Exeter, Datapath

Buyer's Guide

ArcSight Logger vs. syslog-ng

July 2025

Free Report: ArcSight Logger vs. syslog-ng

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