ArcSight Logger vs syslog-ng comparison

OpenText and One Identity are both solutions in the Log Management category. OpenText is ranked #45 with an average rating of 6.8, while One Identity is ranked #16 with an average rating of 10.0. OpenText holds a 0.9% mindshare in Log Management, compared to One Identity’s 1.8% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of One Identity users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,701 Views
1,684 Comparison Views

81% willing to recommend

syslog-ng

Read 7 syslog-ng reviews

3,430 Views
3,430 Comparison Views

100% willing to recommend

ArcSight Logger

syslog-ng

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and syslog-ng are key players in log management and analysis. ArcSight Logger has a lead in customer service, while syslog-ng is preferred for its feature set and deployment flexibility.

Features: ArcSight Logger offers strong log analytics capabilities, seamless integration with security tools, and comprehensive support for enterprise environments. syslog-ng provides versatility with ease of customization, support for multiple log protocols, and adaptability to various deployment scenarios.

Room for Improvement: ArcSight Logger could improve speed, streamline its configuration process, and enhance user interface design. syslog-ng needs better documentation, improved technical support, and optimization for resource management.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for customer support facilitating smoother deployments. syslog-ng offers quicker deployment due to flexible configuration, although user experiences with support services vary.

Pricing and ROI: ArcSight Logger has high initial setup costs but provides strong ROI with its functionalities and support. syslog-ng is cost-effective, offering good ROI with lower setup costs and efficient log management, presenting better value in terms of ROI.

To learn more, read our detailed ArcSight Logger vs. syslog-ng Report (Updated: March 2026).

Buyer's Guide

ArcSight Logger vs. syslog-ng

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

syslog-ng

Ranking in Log Management

16th

Average Rating

9.0

Reviews Sentiment

3.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of syslog-ng is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Mindshare Distribution
Product	Mindshare (%)
syslog-ng	1.8%
ArcSight Logger	0.9%
Other	97.3%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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Oliver Castellucchio

IT Infrastructure & Cloud Security Manager at Thux

Has ensured compliance by centralizing log data and supporting secure connections

We currently do not use that feature. We currently have just an open-source release, not a premium release. My boss has indicated that he wants to buy a premium syslog-ng version next month. I think we can use other features of this tool in the future. In syslog-ng, I think a GUI would be beneficial. I am unsure if the premium module has a GUI to administer it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's an efficient solution."

"We haven't had any crashes or bugs. It is stable."

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"The technical support team is good...It is a scalable solution."

"The machine learning is a good feature."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

"The solution provides information about the risk factors."

More ArcSight Logger pros

"We chose syslog-ng because it is easy to install, easy to maintain, easy to update, and due to the fact that all data arrive in raw format, we can manipulate it as we want."

"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."

"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"Syslog-ng has a separate config file in addition to the core configuration."

"The ability to extract and store the logs is the most valuable feature of syslog-ng."

"What I appreciate most about syslog-ng is its configuration; its C-style config is much easier to understand, read, and write than other popular solutions such as syslog or rsyslog."

Cons

"The next release should have AI capabilities."

"The initial setup was a little bit complex."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"The product's connectors should work better and the user manuals need an update."

"We find that the search and access functionality is quite slow."

"ArcSight has been sold two or three times, and the quality has decreased."

More ArcSight Logger cons

"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

"In syslog-ng, I think a GUI would be beneficial. I am unsure if the premium module has a GUI to administer it."

"The filtering has room for improvement."

"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."

"There is room for improvement in terms of observability."

"There is always the potential for additional integration and protocol extensions."

Pricing and Cost Advice

"ArcSight is an expensive solution."

"I would rate the product a seven out of ten since it's an enterprise product."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"We have a lifetime license, so we don't pay a monthly fee."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"The pricing is quite harsh."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Syslog-ng is a free open-source solution."

"Syslog-ng is open-source."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Marketing Services Firm

Comms Service Provider

Government

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

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What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What needs improvement with syslog-ng?

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What is your primary use case for syslog-ng?

In Italy, we have to be compliant with the Garante for privacy. We have to log every login, logout, or login failure made by a system administrator. We store all syslog data of the infrastructure. ...

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What advice do you have for others considering syslog-ng?

When it comes to parsing, I can parse both structured and unstructured data, though our data are only structured. Currently, we collect all data we receive as raw data. Each file is stored for each...

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Comparisons

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Compared 18% of the time

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Compared 16% of the time

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Compared 9% of the time

LogRhythm SIEM vs ArcSight Logger

Compared 7% of the time

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Graylog Enterprise vs syslog-ng

Compared 17% of the time

SolarWinds Kiwi Syslog Server vs syslog-ng

Compared 14% of the time

Cribl vs syslog-ng

Compared 6% of the time

Grafana Loki vs syslog-ng

Compared 6% of the time

Elastic Stack vs syslog-ng

Compared 5% of the time

More syslog-ng Competitors

Product Reports

Buyer's Guide

ArcSight Logger

March 2026

Download ArcSight Logger product report

Buyer's Guide

syslog-ng

February 2026

Download syslog-ng product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Optimizing SIEM
syslog-ng is the log management solution that improves the performance of your SIEM solution by reducing the amount and improving the quality of data feeding your SIEM.

Rapid search and troubleshooting
With syslog-ng Store Box, you can find the answer. Search billions of logs in seconds using full text queries with Boolean operators to pinpoint critical logs.

Meeting compliance requirements
syslog-ng Store Box provides secure, tamper-proof storage and custom reporting to demonstrate compliance.

Big data ingestion
syslog-ng can deliver data from a wide variety of sources to Hadoop, Elasticsearch, MongoDB, and Kafka as well as many others.

Universal log collection and routing
syslog-ng flexibly routes log data from X sources to Y destinations. Instead of deploying multiple agents on hosts, organizations can unify their log data collection and management.

Secure data archive
syslog-ng Store Box provides automated archiving, tamper-proof encrypted storage, granular access controls to protect log data. The largest appliance can store up to 10TB of raw logs.

One Identity

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Tecnocom, University of Victoria, University of Exeter, Datapath

Buyer's Guide

ArcSight Logger vs. syslog-ng

March 2026

Free Report: ArcSight Logger vs. syslog-ng

Find out what your peers are saying about ArcSight Logger vs. syslog-ng and other solutions. Updated: March 2026.

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