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ARIS Architect and Designer vs BIC Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
14th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
BIC Platform
Ranking in Business Process Design
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (37th)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 1.9%, up from 0.9% compared to the previous year. The mindshare of BIC Platform is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS Architect and Designer1.9%
BIC Platform2.0%
Other96.1%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has raised concerns about pricing while expressing satisfaction with its contribution to optimizing internal processes
Considering the integration capability of the product, it contributes to data-driven decision-making in our case. We see some impact of reporting tools on performance tracking or strategic planning. We do different kinds of analysis in regard to due integration controls, risk, and how we can strengthen the processes and the activities. We use it for various purposes. Regarding the process visualization framework, it helps to improve communication and collaboration in the company in a positive way. Architect is managing all the library management and with regards to the filter management. It's always a positive side that if you want to use anything further, we know that we can reach out to the Architect to add those objects and those attributes. It's really good.
reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's really fast. It's much faster compared to Enterprise Architect."
"The user interface is easy to work with."
"I would rate the solution overall a ten out of ten."
"The support team is very responsive."
"It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business."
"Considering the integration capability of the product, it contributes to data-driven decision-making in our case."
"Its user interface is highly regarded, especially when compared with Visual Paradigm."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"The central dictionary is a valuable feature."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"I'm in awe of what the software can do."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
 

Cons

"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost."
"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"I always tell people not to use the latest version of the ARIS product. They are just providing us with new changes that we don't want."
"Even with a formal modeling language, users can still draw freely and make a bit of a mess in your repository. It should also improve usability."
"We face problems when the product's capacity is increased."
"The support team takes a long time to respond to our queries."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"The solution could improve its connectivity to other systems."
"One thing they could improve is the manual."
"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
 

Pricing and Cost Advice

"The product is expensive."
"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The tool is a little bit expensive."
"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
9%
Construction Company
9%
Comms Service Provider
8%
Manufacturing Company
11%
Construction Company
11%
Financial Services Firm
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
Currently, we don't have any metrics to measure the success of ARIS Architect and Designer. We would appreciate it if you could share anything with us that we can do to find out the impact.
What is your primary use case for ARIS Architect and Designer?
We spoke with you about ARIS Architect and Designer. We already have two architect licenses, I think three architect licenses, and we have, I think, six or seven designer licenses. Architect is bas...
What advice do you have for others considering ARIS Architect and Designer?
The reviewer is a consultant at KAFD. We would give ARIS Architect and Designer an overall review rating of ten out of ten.
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Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
BIC Cloud BPM, BIC Platform
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Find out what your peers are saying about ARIS Architect and Designer vs. BIC Platform and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.