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Aruba ESP vs Cisco Umbrella comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th)
Aruba ESP
Ranking in Secure Access Service Edge (SASE)
31st
Average Rating
0.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Cisco Umbrella
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of May 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.7%, up from 1.2% compared to the previous year. The mindshare of Aruba ESP is 0.3%, up from 0.1% compared to the previous year. The mindshare of Cisco Umbrella is 10.3%, up from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Prashant-Patel - PeerSpot reviewer
A single place where users can manage everything and have integrations with a lot of other vendors
There is no limit on the scalability of Aruba ESP. You can connect any number of devices as much as you want. It's a cloud-based solution, and Aruba ESP is hosting all the solutions in that environment, so we don't find any challenges. Around 40 customers are using Aruba ESP.
Sabbir Ahmed - PeerSpot reviewer
Blocks threats before they reach the user's device
Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users. Additionally, strong winds can disrupt its functionality, and the opening and closing mechanism can be awkward in tight spaces.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Technical support is pretty sharp and very responsive."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Aruba ESP is a single place where you manage everything, and you have integrations with a lot of other vendors together on the same platform."
"The most valuable features are the protection against ransomware and phishing."
"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"Using this solution has meant that we've needed to make fewer firewall changes."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"The initial setup is very easy and takes only a few minutes."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."
 

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The reporting feature needs improvement."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Its pricing could be better."
"Sometimes, obviously, there are bugs."
"Aruba ESP should include more integrations with third-party vendors."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"Security, overall, can always be improved."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"Its reliability and the response time of the support team can be better."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"The channel of support needs improvement. It is not under normal Cisco support, and I cannot simply call for support."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"Users need to pay a yearly license for three, five, seven, or ten years based on their requirements."
"There is a subscription cost."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"Our licensing fees are on a yearly basis."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"There are no hidden costs with Umbrella. Everything is included in the package."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
No data available
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have a couple of thoughts for improvement, but usually when I address them with my rep, they put it into the featur...
What is your primary use case for iboss?
We use it primarily for simpler filtering because we're a K12 entity.
What do you like most about Aruba ESP?
Aruba ESP is a single place where you manage everything, and you have integrations with a lot of other vendors togeth...
What is your experience regarding pricing and costs for Aruba ESP?
Users need to pay a yearly license for three, five, seven, or ten years based on their requirements. They can take th...
What needs improvement with Aruba ESP?
Aruba ESP should include more integrations with third-party vendors. Currently, we have a good number of vendors inte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

iBoss Cloud Platform
No data available
OpenDNS
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Palo Alto Networks, Zscaler, Cisco and others in Secure Access Service Edge (SASE). Updated: May 2025.
852,098 professionals have used our research since 2012.