No more typing reviews! Try our Samantha, our new voice AI agent.

Aruba ESP vs Cisco Umbrella comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Aruba ESP
Average Rating
0.0
Reviews Sentiment
5.9
Number of Reviews
2
Ranking in other categories
Secure Access Service Edge (SASE) (26th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Mindshare comparison

Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Aruba ESP1.1%
Prisma Access by Palo Alto Networks10.2%
Zscaler Zero Trust Exchange Platform8.6%
Other80.1%
Secure Access Service Edge (SASE)
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.0%
Palo Alto Networks DNS Security11.0%
Cloudflare6.2%
Other65.8%
Domain Name System (DNS) Security
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SatishKumar13 - PeerSpot reviewer
Deputy Manager at Savex Technologies Pvt Ltd
Has improved remote connectivity with secure segmentation for traveling users
The scenario has totally changed after COVID. Earlier, people used to work from office culture, but now it has shifted to work from anywhere. Devices are not fixed either. Previously it was fixed asset, but now people are using smartphones, IoT devices, laptops, and other devices, connecting from anywhere. Segmenting network traffic is very difficult and complicated because putting a firewall across devices is very difficult and nearly impossible. EdgeConnect, which includes endpoint protection or SSE, is very agent-based. POPs are nearly reachable across the globe, so users can access services globally whenever they want to reach the data center or access the internet. It creates segregation, and after segregation, it comes with security functionality including CASB, web, anti-malware, and antivirus functionality. It protects the endpoint whenever connecting with unsecured networks. The first level post-check of security parameters matches all functionalities. Their segregation part allows us to define parameters through ZTNA functionality, Zero Trust Network Access where we can define postures, whether devices relate to corporate network or personal use, if antivirus is running, if OS is updated, and many more things. Based upon that, it helps customers protect the complete infrastructure, whether connecting with office network, unsecured network, or remote office.
KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The students were always protected, and the content filtering worked very well, seeming to work better than other products we had tried previously."
"The main advantage of iboss is its cloud-based security centralized policy management, which helps organizations protect users working from different locations, secure access to cloud applications, and reduce security risks."
"It provides a single umbrella for the complete network infrastructure, which is a very key differentiator from other products."
"Aruba ESP is a single place where you manage everything, and you have integrations with a lot of other vendors together on the same platform."
"Cisco Umbrella is very flexible, and it does not show any kind of delay that someone is responding to their DNS server, outside of their network and outside of their environment."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"The price is quite good, and as we are resellers we provide our customers with several solutions to do a comparison, and the reaction is that Cisco is quite good."
"The most valuable feature of this solution is its reliability."
"It provides centralized, device-agnostic management of the Internet experience."
"The solution is very good for helping workers feel safe, secured, supported, and included."
"The solution is extremely stable. It has excellent performance."
 

Cons

"The endpoint-type solution is an area that needs some improvement."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Segmenting network traffic is very difficult and complicated because putting a firewall across devices is very difficult and nearly impossible."
"Aruba ESP should include more integrations with third-party vendors."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"We've noticed some issues with the SWG where, when I'm connected, it thinks I'm in Miami, Florida instead of Savannah, Georgia."
"The biggest frustration I have encountered with Cisco Umbrella is that people can exit the Cisco Umbrella roaming client to bypass security, and some technically savvy individuals might know how to bypass it by modifying the hosts file to exclude Cisco Umbrella."
"I would like to have the ability to prevent certain sites/data from showing on the reports."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"Cisco Umbrella has everything required, but I believe the dashboards and management could be simplified, and stronger integration with SIEM, identity providers, or other security products would be an added advantage."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Users need to pay a yearly license for three, five, seven, or ten years based on their requirements."
"The price could be lower."
"There is room for improvement when it comes to the cost."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"Licensing fees are paid on a yearly basis."
"You get what you pay for if you break the solution up into tiers."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"The product is pricey compared to Cisco Firepower."
"We have a security Enterprise Agreement with Cisco, so the pricing is good."
report
Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
No data available
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
No data available
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What needs improvement with Aruba ESP?
The scenario has totally changed after COVID. Earlier, people used to work from office culture, but now it has shifte...
What is your primary use case for Aruba ESP?
I am working for the SASE portfolio as a product manager, so I cannot give any comment on other products. If there ar...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...
 

Also Known As

iBoss Cloud Platform
No data available
OpenDNS
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Information Not Available
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE). Updated: October 2026.
920,769 professionals have used our research since 2012.