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Aruba ESP vs Cisco Umbrella comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Aruba ESP
Average Rating
0.0
Reviews Sentiment
5.9
Number of Reviews
2
Ranking in other categories
Secure Access Service Edge (SASE) (27th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
 

Mindshare comparison

Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Aruba ESP1.1%
Prisma Access by Palo Alto Networks10.1%
Zscaler Zero Trust Exchange Platform8.9%
Other79.9%
Secure Access Service Edge (SASE)
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.1%
Palo Alto Networks DNS Security9.8%
Infoblox Advanced DNS Protection6.2%
Other66.9%
Domain Name System (DNS) Security
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SatishKumar13 - PeerSpot reviewer
Deputy Manager at Savex Technologies Pvt Ltd
Has improved remote connectivity with secure segmentation for traveling users
The scenario has totally changed after COVID. Earlier, people used to work from office culture, but now it has shifted to work from anywhere. Devices are not fixed either. Previously it was fixed asset, but now people are using smartphones, IoT devices, laptops, and other devices, connecting from anywhere. Segmenting network traffic is very difficult and complicated because putting a firewall across devices is very difficult and nearly impossible. EdgeConnect, which includes endpoint protection or SSE, is very agent-based. POPs are nearly reachable across the globe, so users can access services globally whenever they want to reach the data center or access the internet. It creates segregation, and after segregation, it comes with security functionality including CASB, web, anti-malware, and antivirus functionality. It protects the endpoint whenever connecting with unsecured networks. The first level post-check of security parameters matches all functionalities. Their segregation part allows us to define parameters through ZTNA functionality, Zero Trust Network Access where we can define postures, whether devices relate to corporate network or personal use, if antivirus is running, if OS is updated, and many more things. Based upon that, it helps customers protect the complete infrastructure, whether connecting with office network, unsecured network, or remote office.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"Content filtering is the most useful feature of iboss."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The console is cloud-based, which is something I really appreciate."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"It provides a single umbrella for the complete network infrastructure, which is a very key differentiator from other products."
"Aruba ESP is a single place where you manage everything, and you have integrations with a lot of other vendors together on the same platform."
"Cisco Umbrella is very flexible, and it does not show any kind of delay that someone is responding to their DNS server, outside of their network and outside of their environment."
"The various powerful query options are the most valuable features of this product to me."
"It blocks malicious DNS queries daily which is very beneficial."
"The most valuable feature is the ease of use."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"Go for it; there is no better way to secure guest networks without any headaches."
"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
 

Cons

"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Sometimes, obviously, there are bugs."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"The dashboards for local use could be better."
"Aruba ESP should include more integrations with third-party vendors."
"Segmenting network traffic is very difficult and complicated because putting a firewall across devices is very difficult and nearly impossible."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"I'd like to see improvement in its overall integration with all the other platforms."
"I would like to see more integrations with more products. Some of the integrations need to be simpler as well. For example, the integration with Cisco Secure Firewall could be simpler. It would be good to make reporting simpler. For those who don't use SecureX, it would be good to make Umbrella really simple to use upfront. It's not a difficult product, but it can be daunting for someone who isn't exposed to it because there are so many options."
"Hopefully, it works with the Canvas and starts feeding results into the AI canvas. That would be excellent."
"We need to work on integration as it is very complex."
"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"There are a couple of interface issues."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Users need to pay a yearly license for three, five, seven, or ten years based on their requirements."
"The price could be lower."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"We did a good negotiation, and at the moment, its price is fine."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
"It needs a better price point."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"There is room for improvement when it comes to the cost."
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Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
No data available
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Aruba ESP?
The scenario has totally changed after COVID. Earlier, people used to work from office culture, but now it has shifte...
What is your primary use case for Aruba ESP?
I am working for the SASE portfolio as a product manager, so I cannot give any comment on other products. If there ar...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
 

Also Known As

iBoss Cloud Platform
No data available
OpenDNS
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Palo Alto Networks, Zscaler, Cisco and others in Secure Access Service Edge (SASE). Updated: July 2026.
908,834 professionals have used our research since 2012.