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Aruba ESP vs Cisco Umbrella comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Aruba ESP
Average Rating
0.0
Reviews Sentiment
5.9
Number of Reviews
2
Ranking in other categories
Secure Access Service Edge (SASE) (27th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
 

Mindshare comparison

Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Aruba ESP1.1%
Prisma Access by Palo Alto Networks10.1%
Zscaler Zero Trust Exchange Platform8.8%
Other80.0%
Secure Access Service Edge (SASE)
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella16.5%
Palo Alto Networks DNS Security10.2%
Infoblox Advanced DNS Protection6.2%
Other67.1%
Domain Name System (DNS) Security
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SatishKumar13 - PeerSpot reviewer
Deputy Manager at Savex Technologies Pvt Ltd
Has improved remote connectivity with secure segmentation for traveling users
The scenario has totally changed after COVID. Earlier, people used to work from office culture, but now it has shifted to work from anywhere. Devices are not fixed either. Previously it was fixed asset, but now people are using smartphones, IoT devices, laptops, and other devices, connecting from anywhere. Segmenting network traffic is very difficult and complicated because putting a firewall across devices is very difficult and nearly impossible. EdgeConnect, which includes endpoint protection or SSE, is very agent-based. POPs are nearly reachable across the globe, so users can access services globally whenever they want to reach the data center or access the internet. It creates segregation, and after segregation, it comes with security functionality including CASB, web, anti-malware, and antivirus functionality. It protects the endpoint whenever connecting with unsecured networks. The first level post-check of security parameters matches all functionalities. Their segregation part allows us to define parameters through ZTNA functionality, Zero Trust Network Access where we can define postures, whether devices relate to corporate network or personal use, if antivirus is running, if OS is updated, and many more things. Based upon that, it helps customers protect the complete infrastructure, whether connecting with office network, unsecured network, or remote office.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Its initial setup was straightforward."
"Content filtering is the most useful feature of iboss."
"Our primary use case for this product is DLP,"
"The security aspect of the solution, particularly the malware behind it, is excellent."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"It was a very easy product to install. It can be deployed very fast."
"It provides a single umbrella for the complete network infrastructure, which is a very key differentiator from other products."
"Aruba ESP is a single place where you manage everything, and you have integrations with a lot of other vendors together on the same platform."
"We use the entire Cisco solution and we are happy with the product integration."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"This product is very straightforward and simple to setup."
"The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."
"The initial setup is very easy and takes only a few minutes."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
 

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The reporting feature needs improvement."
"The easiest device I have set up was the Barracuda line of products."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Aruba ESP should include more integrations with third-party vendors."
"Segmenting network traffic is very difficult and complicated because putting a firewall across devices is very difficult and nearly impossible."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"They need to improve analytics so they report on more of the specifics of user activity."
"Its price could be better."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"I'd like to see improvement in its overall integration with all the other platforms."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"Basically, it is not fully mature, which means it's not yet ready to replace the WSA, however, over a period of time, it could to a certain extent."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"Users need to pay a yearly license for three, five, seven, or ten years based on their requirements."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"There are no hidden costs with Umbrella. Everything is included in the package."
"The pricing was marvelous."
"We did a good negotiation, and at the moment, its price is fine."
"The price could be lower."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
No data available
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Aruba ESP?
The scenario has totally changed after COVID. Earlier, people used to work from office culture, but now it has shifte...
What is your primary use case for Aruba ESP?
I am working for the SASE portfolio as a product manager, so I cannot give any comment on other products. If there ar...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
 

Also Known As

iBoss Cloud Platform
No data available
OpenDNS
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Palo Alto Networks, Zscaler, Cisco and others in Secure Access Service Edge (SASE). Updated: September 2026.
913,806 professionals have used our research since 2012.