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Asigra vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Asigra
Ranking in Backup and Recovery
60th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (36th), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Asigra is 0.7%, up from 0.3% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
MSP360 Backup1.1%
Asigra0.7%
Other98.2%
Backup and Recovery
 

Featured Reviews

AK
Technical Team Lead at Eldama Technologies
Plenty of useful feature and reliable
We use Asigra for backups I have found all the features useful in the solution. I have been using Asigra for approximately two months. The solution is stable. The six people in our IT department are using the solution. The initial setup was a medium difficulty level. Some parts were complex…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can provide a reliable service to our customers."
"The agentless architecture has minimized our software footprint at the client level."
"I am personally a fan of Exchange email level and MS SQL db level backups."
"Asigra’s multi-tenancy feature is most valuable as it allows the company to on-sell a private cloud backup and recovery solution to existing customers."
"Asigra's agent-less capabilities make it a very convenient solution to implement."
"Smooth integration into customer's environment, interactive UI."
"It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature."
"It provides a secure and stable cloud backup solution."
"The most valuable feature of MSP360 Backup is its reliability."
"The solution is easy to access and handles things efficiently."
"Technical support is very good."
"Provides connectivity to a lot of different cloud storage solutions."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
 

Cons

"Customer services would be a 3 out of 5, simply due high turnover and lack of communication."
"At present, downloading the relevant files and placing them into a directory on the DS-System is a little cumbersome and open to error/malicious use."
"Technical Support: 5/10, Due to different timezones it would always be difficult to get hold of a tech."
"I think Asigra still needs to simplify their GUI."
"The management could be a bit better."
"Asigra's implementation and day-to-day costs are very high; necessary features can significantly increase the cost of implementation."
"More integration with leading storage solutions."
"They should improve the malware scanning capabilities, extending it to protect cloud application data."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The graphics are looking a bit old and should be updated."
"The solution's pricing is very high."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
 

Pricing and Cost Advice

"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."
"The price of Asigra could improve, it is expensive. We have purchased an annual license."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Construction Company
16%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Comparisons

 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran
StratX
Find out what your peers are saying about Asigra vs. MSP360 Backup and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.