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Atera vs Azure Network Watcher comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
39th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (15th), IT Infrastructure Monitoring (45th), IT Service Management (ITSM) (13th), Remote Monitoring and Management (RMM) (6th), Patch Management (13th), AIOps (24th), Agentic Automation (13th), Autonomous Endpoint Management (5th)
Azure Network Watcher
Ranking in Network Monitoring Software
43rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of Azure Network Watcher is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Atera0.6%
Azure Network Watcher0.6%
Other98.8%
Network Monitoring Software
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
PS
Enterprise Architect at ATOS
Monitoring traffic has improved cost control and threat visibility across network flows
The main area for improvement is AI-based features. Currently, many intelligent tools are coming from third parties, and Azure Network Watcher needs to improve in this area. The focus should be on getting better analytics and foundation models for proactive monitoring through AI models. While these capabilities exist, they are still in beta version. Azure Network Watcher should improve to match the capabilities that Google is targeting from an analytical point of view. Azure Network Watcher needs to improve foundation models in terms of AI-specific features and analytics, which are still evolving. This may take some time, but within one or two years, these improvements should reach a nine rating.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"The savings have been astronomical."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"All corporations that have an IT department should look into and utilize this solution."
"This will help the company or the administrator, by helping them see how the traffic moves, to make sure that no entities are having any communication issues or different endpoints with task issues."
"The solution is good for monitoring device behavior."
"The solution is stable, there are no bugs or glitches and it doesn't crash or freeze, it's reliable."
"What I like most about Azure Network Watcher is that it's focused more on the architecture. I also like that it has a packet capture feature that tells you how the packet travels and whether it's exiting Azure, etc."
"This is a stable system providing stable performance."
"I like the visibility."
"It provides good visibility."
"The most valuable feature of Azure Network Watcher is using the gateways with the connections. The monitoring is useful for the logs and application insights into the data. The traffic filtering issues when it comes to deploying those applications are helpful."
 

Cons

"It will be interesting if Atera can integrate all kinds of products."
"While scalability meets growing needs, there haven't been many additions in the last two years."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"Technical support from Microsoft needs significant improvement compared to other product vendors."
"Sometimes, you encounter a VPN tunnel, network, or routing issue, but finding out more about the blockage is challenging."
"The initial setup and deployment could be improved to be simplified."
"I would like to see in the future if we can troubleshoot as a firewall because it is equipment as a network player and some diagnostics."
"Azure is good, however, the Fortinet GUI is more intuitive and I like it more than anything else."
"The solution could use some additional components of the network culture, not only VMs. I'd like to see some additional security features because what they currently have concentrates only on the network."
"It's not the most friendly or straightforward to set up. I don't see the value versus the way you have to set it up at first."
"Lacks sufficient security features."
 

Pricing and Cost Advice

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"Pricing is my favorite part of it. It was per user, not per client."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"As an internal IT, it's gold right there. It is money in the bank."
"The price is reasonable for what we require."
"Atera happened to have the best pricing model."
"Azure Network Watcher is a little bit expensive."
"The price of the solution is reasonable."
"The pricing is good. It's not too expensive."
"Price-wise, I have no information on how much Azure Network Watcher costs."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
10%
Educational Organization
8%
Outsourcing Company
8%
Financial Services Firm
22%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for Azure Network Watcher?
I do not have the exact setup cost information on hand, but it is available in the public Azure portal. You can access the calculator there to get detailed pricing information.
What needs improvement with Azure Network Watcher?
The main area for improvement is AI-based features. Currently, many intelligent tools are coming from third parties, and Azure Network Watcher needs to improve in this area. The focus should be on ...
What is your primary use case for Azure Network Watcher?
Azure Network Watcher is used for monitoring network traffic. It provides insight into egress and ingress traffic, which helps determine whether consumption can be controlled. Most Azure services c...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
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Find out what your peers are saying about Atera vs. Azure Network Watcher and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.