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Atlassian ALM vs Jira comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian ALM
Ranking in Application Lifecycle Management (ALM) Suites
14th
Average Rating
7.4
Reviews Sentiment
5.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
284
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
 

Mindshare comparison

As of November 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Atlassian ALM is 2.5%, up from 2.3% compared to the previous year. The mindshare of Jira is 11.4%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira11.4%
Atlassian ALM2.5%
Other86.1%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

BRIANJOHNSON2 - PeerSpot reviewer
Independant Consultant at B&H Designs Ltd
Long-term testing workflows have improved integration of test planning and defect tracking
The deployment depends on whether you are deploying it on your computer or across the program. Cloud-based system deployment takes some time, as it depends on your rights to your computer. I would rate the deployment as a seven on a scale of one to ten. It took a couple of hours to get it right. The IT department deploys it.
RituRaj - PeerSpot reviewer
SDE 2 at Virtusa
Centralized sprint boards have transformed our planning and now improve cross‑team visibility
While Jira is very powerful, there are definitely areas it could be improved, especially for usability and simplicity. One common challenge is that Jira can feel overwhelming for new users. The number of features, configurations, workflows, and settings is huge. Onboarding non-technical teams or new employees sometimes takes longer than expected. A simple default experience for a beginner would help a lot. Another issue is performance. In large organizations with heavy customizations, large backlogs, or complex dashboards, Jira can occasionally feel slow, especially when loading filters, reports, or larger boards. Pricing can also become expensive as an organization scales and multiple Atlassian products and plugins are added. Some smaller teams sometimes feel the ecosystem becomes costly over time. The mobile experience would be smoother for project managers or leadership users who mainly want quick update approvals or dashboard views on the go. Overall, Jira's biggest strength is flexibility, but that flexibility can also create complexity if not managed carefully. Improving simplicity, performance, and ease of adoption would make the platform even stronger. An additional improvement I would mention for Jira is around balancing flexibility with simplicity. Jira gives organizations a huge amount of customization power, which is great. But over time, many teams end up creating overly complicated processes. After a few years, some Jira environments become difficult to maintain because there are many workflows, custom fields, permissions, and automations layered on top of each other. It would help if Jira would provide a strong built-in recommendation or health check for keeping a project clean or efficient. For example, identifying unused custom fields, suggesting workflow simplicity improvements, flagging redundant automations, or recommending dashboard optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main power of this tool is the integration between the different products of the Atlassian suite, and we have good integration with work management and software build automation (Bamboo), which is the major strength from this provider."
"The Atlassian ALM suite consists at least of JIRA, Confluence, BitBucket and HipChat - just the tools you need for organizing your teams in a very efficient way."
"If you can spend the little effort to configure Jira to support your more complex requirements management, then you can concentrate everything in one tool."
"This solution fits very well into our agile product management environment."
"The interface between the repository and test plan stands out as valuable, and I appreciate building the tests and scenarios in Test Lab and the ability to link defects throughout the system, which Atlassian ALM does better than any other testing products."
"In Bitbucket, the reviews are pretty good."
"As a general purpose tool, JIRA and Confluence are still ahead of the competition."
"The most valuable feature is the Scrum board."
"Jira is a comprehensive tool for managing projects. It helps in task segregation and assignment, making it time-efficient for employees."
"It's an organized, collaborative, transparent way of working and that's really helped the organization overall."
"We think Jira is great, it's been a real help as an issue tracker for us."
"I've never had a bug or a bug message that I needed to open a ticket for."
"The fact that Jira was so simple to understand was a huge boon in my book because I didn't have to waste time trying to learn the tool to get work done and move the squad along."
"The layout, workflow, automation, and metrics are helpful in Jira."
"Without this tool, our projects cannot be completed fully."
"This solution has improved our organization by enforcing transparency and communication."
 

Cons

"However, it is not really scalable, so if you want to use it for anything larger or plan to use it for product portfolios, then it starts to be problematic."
"However, it is not really scalable, so if you want to use it for anything larger or plan to use it for product portfolios, then it starts to be problematic."
"The automation for scheduling software and doing software tests should be simplified because it's complex and too rigid."
"Frankly it's a really daunting exercise - challenging, problematic and very flaky."
"For project management, the scheduling of the project tasks should be simplified because it's complex and too rigid using the Atlassian Portfolio."
"Confluence is just a super-inadequate tool for editing documents."
"All Atlassian products are based on JAVA which makes it a bit difficult to trace problems if you don't have much JAVA skilled staff around."
"Atlassian ALM is too expensive. The pricing is very expensive."
"The part when it comes to the testing area is a bit hard to handle. The screen is too small, you can't really read what you're typing in, and it's only for the testing area. It looks like they have pressed in more than the UI system could handle to display it properly."
"I think the automation feature needs to be more user-friendly because not everybody knows about coding."
"Better JIRA Agile integration and more functionality related to JIRA Agile plugin"
"Customer service has not been helpful but I have not minded since the wiki documentation and Atlassian Answers forum have been great."
"It should be connected to ServiceNow."
"In Jira Cloud, integration with Excel is missing. Previously, I could import our Excel files into Jira, and I could also download a big Jira report in the Excel format, but now, it needs to be manipulated after that, which is not good. It looks like they've done that on purpose, but I don't understand the reason for it."
"A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time."
"The solution's stability could be improved, and it could be made more robust."
 

Pricing and Cost Advice

"There is a community edition available, but if the price were lower for the addons then more people would use the full version."
"There is an annual subscription to use Jira."
"The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
"We have a corporate license, and it is probably based on the number of people."
"We had a perpetual license but have changed to a subscription."
"I don't feel that price is an issue."
"The tool is expensive."
"JIRA's pricing is very economical. I would say that JIRA is a great deal more economical than Microsoft."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Financial Services Firm
11%
Comms Service Provider
8%
Outsourcing Company
8%
Manufacturing Company
15%
Outsourcing Company
12%
Financial Services Firm
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise60
Large Enterprise155
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian ALM?
Atlassian ALM is too expensive. The pricing is very expensive.
What needs improvement with Atlassian ALM?
I am still not satisfied with the requirements area of Atlassian ALM. Atlassian ALM has four parts: test plan, Test Lab, requirements, and reporting. The requirements portion continues to be an are...
What is your primary use case for Atlassian ALM?
I have been using Atlassian ALM for twenty-five years. It used to be called Quality Center, and I first used it in 2000 and 2001. The company changed, but the product remained. Atlassian ALM has no...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira is a good tool and it is not that expensive. The setup cost is pretty straightforward and the onboarding is smooth.
 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Facebook, NASA, Cisco, eBay, Redfin, Toyota, Kaiser Permanente, Gilt, CSIRO, Autodesk, The Daily Telegraph, CODE, Illumnia
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Atlassian ALM vs. Jira and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.