No more typing reviews! Try our Samantha, our new voice AI agent.

Atlassian Confluence vs Igloo comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
Igloo
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
Enterprise Intranet (6th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 14.1%, up 13.8% compared to last year.
Igloo, on the other hand, focuses on Enterprise Intranet, holds 8.4% mindshare, up 7.4% since last year.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence14.1%
SharePoint21.1%
Drupal17.4%
Other47.4%
Corporate Portals (Enterprise Information Portals)
Enterprise Intranet Mindshare Distribution
ProductMindshare (%)
Igloo8.4%
SharePoint21.0%
Jive9.8%
Other60.8%
Enterprise Intranet
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
it_user639447 - PeerSpot reviewer
Social Media Coordinator at a non-profit with 1-10 employees
The most valuable feature is the ability to create team spaces. Many users have requested a live-edit option for documents.
With many team members all around the world in different time zones, we found that working together in a structured space, rather than over email, was less chaotic. We also found that the information was better documented and organized in Igloo. To be specific: Many users have requested that Igloo implement a live-edit option for documents, such as Google Docs. This would improve the product because for now one has the option to reserve a document, edit it, and then upload an updated version meaning other team members have to wait for one person to be done before adding their contribution. If there were such a feature it would allow for more immediate direct collaboration between members of the community. However, Igloo keeps track of previous versions of the document so this feature is useful as well to see how collaboration progresses between team members.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a valuable feature for quick verification of documents."
"Confluence has helped us through its ease of use and access to relevant information in a targeted way."
"Many people enjoy its zero learning-curve.​"
"It's a great wiki and is easy to use."
"It's relatively easy to use, and has a lot of functionality with regard to formatting wiki articles and embedding content."
"Scalability-wise, I rate the solution a ten out of ten."
"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"It gives us the ability to create "spaces" for our schools."
"Customer Service: Excellent customer service, responsive, hand-holding if needed."
"Igloo was the cheapest and had the best set of functions useful for our purposes."
 

Cons

"The area that needs improvement is the search capability. It should have generalized capabilities."
"The discoverability of documents could be improved."
"The logic for searching for pages is a bit off. It turns out that the searching algorithms are very basic."
"Confluence's scalability is okay, but you have some performance problems when you're working with too many people."
"There's room for improvement in the way folders are structured in Atlassian Confluence."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"Maybe we're only using 10% of it, but we have to pay for everything."
"On the cloud, we do not have a source editor if you want to go and validate the watch type of HTML or if you want to pull that HTML content for that cloud of pages."
"Hoping they include "the ability to communicate and have face time" within your own space."
"We had difficulties getting everyone to work with the online software so as to get the best out of it."
"I look forward to an update to their text editor."
 

Pricing and Cost Advice

"We have a site license for Atlassian Confluence and there are some limitations on external users."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Licenses are quite expensive"
"In my opinion, it's worth the investment"
"The issues I have with the pricing are in respect to the add-ons."
"Confluence charges an extra fee for analytics."
"There is an annual license."
"This is a very expensive solution."
Information not available
report
Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
913,683 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Asian Art Museum, The Keg, Giant Agency, Siegel+Gale, San Francisco Symphony, Top Golf, Women Tennis Association
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: September 2026.
913,683 professionals have used our research since 2012.