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Atlassian Confluence vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
106
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

Atlassian Confluence and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 13.2%, down 17.0% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 10.2% mindshare, down 11.6% since last year.
Corporate Portals (Enterprise Information Portals) Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence13.2%
SharePoint28.8%
Liferay Digital Experience Platform19.1%
Other38.9%
Corporate Portals (Enterprise Information Portals)
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management10.2%
SharePoint15.0%
OpenText Content Management10.0%
Other64.8%
Enterprise Content Management
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"I love the reports and the Confluence board."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"The interface is good....I didn't face any issues with the scalability. It was very good."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"The best feature is document management."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The most valuable feature is that the documents are kept secure."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"It has the ability to categorize and search."
"I recommend Documentum as it supports big systems and offers good integration."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"We like Documentum for its capacity and reliability."
"The product is user-friendly."
 

Cons

"I would like Confluence to include the ability to draw flowcharts and diagrams."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"The add-on feature is not readily available or well-documented."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"I would like to see integration with Slack."
"The dashboards should be improved."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"RAM usage seems to be higher than it should be."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"Sometimes DocBroker cannot see the DocBase."
"The biggest issue for us is the price of the product."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"I would like to see performance improvements, especially regarding slow response times."
 

Pricing and Cost Advice

"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"This is a very expensive solution."
"When you purchase this solution you get some support."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"There is a license needed to use Atlassian Confluence."
"The issues I have with the pricing are in respect to the add-ons."
"For us, it's free to use. We don't pay any licensing."
"We pay $350 a month to use the solution."
"The product is expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
16%
Government
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There's room for improvement in the way folders are structured in Atlassian Confluence. Sometimes it's frustrating when we have two documents that we want to have the same name. For instance, we mi...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

Confluence
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: September 2025.
868,787 professionals have used our research since 2012.