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Atlassian Confluence vs Zimbra Social [EOL] comparison

Atlassian and Zimbra are both solutions in the Enterprise Social Software category. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 100% of Zimbra users who would recommend it.
Atlassian Confluence
Read 109 Atlassian Confluence reviews
  • 7,893 Views
  • 2,526 Comparison Views
90% willing to recommend
Zimbra Social [EOL]
Read 2 Zimbra Social [EOL] reviews
    100% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Atlassian Confluence and Zimbra Social [EOL] based on real PeerSpot user reviews.

    Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software.

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    To learn more, read our detailed Enterprise Social Software Report (Updated: May 2026).
    Buyer's Guide
    Enterprise Social Software
    May 2026
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    Helped 900,644 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Atlassian Confluence
    Average Rating
    8.2
    Reviews Sentiment
    6.8
    Number of Reviews
    109
    Ranking in other categories
    Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
    Zimbra Social [EOL]
    Average Rating
    7.0
    Number of Reviews
    2
    Ranking in other categories
    No ranking in other categories
     

    Featured Reviews

    Talha Hussain. - PeerSpot reviewer
    Talha Hussain.
    Project Manager at a transportation company with 10,001+ employees
    Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
    We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
    Read full review
    it_user522870 - PeerSpot reviewer
    it_user522870
    Lecturer at a tech services company with 501-1,000 employees
    The administration feature supports the settings and monitoring. There is need for more collaboration in the education sector.
    Administration is the most valuable feature because it supports the settings, monitoring, and it enables the Zimbra Collaboration Plugins Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly. There is…
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
    "I think that it is one of the best products on the market from my experience."
    "At the moment, Atlassian Confluence is the best team product you can buy."
    "The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."
    "The most valuable features are the ease of creating documentation, as well as charts."
    "JIRA has allowed my organization to aggregate our entire portfolio into one system and to eliminate five other disparate solutions."
    "This became the primary location where all knowledge documents and other documentation were recorded and held."
    "This is a good product which beds itself into the enterprise very quickly."
    More Atlassian Confluence pros
    "Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly."
    "It is a great product, easy to setup, configure, and maintain."
     

    Cons

    "We let some data fields get out of control as well as some product submissions, so some type of mass maintenance capability to easily reset or restart the system without losing all configuration options would be helpful."
    "The cost of the solution is too high."
    "The area that needs improvement is the search capability. It should have generalized capabilities."
    "All of the departments need improvement."
    "Being robust when dealing with complex pages, eating too much CPU, badly designed plugins."
    "There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
    "There could be improvements with the app ecosystem."
    "Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
    More Atlassian Confluence cons
    "We currently have a ticket open for this one, but it is being ignored."
    "At the beginning, the setup was not easy due to lack of resources and knowledge of this product."
     

    Pricing and Cost Advice

    "There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
    "Maybe we're only using 10% of it, but we have to pay for everything."
    "We have a site license for Atlassian Confluence and there are some limitations on external users."
    "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
    "When you purchase this solution you get some support."
    "For us, it's free to use. We don't pay any licensing."
    "We pay $350 a month to use the solution."
    "In my opinion, it's worth the investment"
    More Atlassian Confluence pricing and cost advice
    Information not available
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    Top Industries

    By visitors reading reviews
    Financial Services Firm
    13%
    Manufacturing Company
    12%
    Construction Company
    10%
    Outsourcing Company
    5%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business40
    Midsize Enterprise27
    Large Enterprise54
    No data available
     

    Questions from the Community

    What is your experience regarding pricing and costs for Atlassian Confluence?
    Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
    See all answers
    What needs improvement with Atlassian Confluence?
    Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
    See all answers
    What is your primary use case for Atlassian Confluence?
    We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
    See all answers
    Ask a question
    Earn 20 points
     

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    Product Reports

    Buyer's Guide
    Atlassian Confluence
    June 2026
    Atlassian Confluence reportDownload Atlassian Confluence product report
    Buyer's Guide
    Enterprise Social Software
    May 2026
    Zimbra Social [EOL] reportDownload Zimbra Social [EOL] product report
     

    Also Known As

    Confluence
    Telligent
     

    Overview

    Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.

    Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.

    What key features does Atlassian Confluence offer?
    • Real-time Collaboration: Enables multiple users to edit and manage content simultaneously.
    • Customizable Templates: Provides a variety of templates to tailor documents to specific needs.
    • Robust Search Function: Allows for quick retrieval of information.
    • Integration with External Tools: Seamlessly connects with Google Drive and Microsoft 365.
    • Macros Support: Enhances document functionality with extended features and content embedding.
    What benefits or ROI should organizations look for?
    • Improved Collaboration: Facilitates team communication and knowledge sharing.
    • Enhanced Efficiency: Streamlines project management and documentation processes.
    • Increased Productivity: Reduces time spent on document handling and workflow optimization.
    • Seamless Integration: Maintains connectivity with existing tools like Jira for effective task management.

    In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.

    Atlassian
    VMWare Zimbra provides open source email and calendar groupware software, Zimbra is a popular choice for Linux and Mac OS X email servers and supports SaaS.
    Zimbra
     

    Sample Customers

    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Escorts, Wasgau & VNC, UniMAP, HOLA, Ring Line, TIGC, Xmission, Lafayette College, Future Group, Sheela Foam
    Buyer's Guide
    Enterprise Social Software
    May 2026
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