Atlassian Confluence vs Zimbra Social [EOL] comparison

Atlassian and Zimbra are both solutions in the Enterprise Social Software category. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 100% of Zimbra users who would recommend it.

Atlassian Confluence

Read 109 Atlassian Confluence reviews

9,113 Views
3,098 Comparison Views

90% willing to recommend

Zimbra Social [EOL]

Read 2 Zimbra Social [EOL] reviews

100% willing to recommend

Atlassian Confluence

Zimbra Social [EOL]

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Executive Summary

We performed a comparison between Atlassian Confluence and Zimbra Social [EOL] based on real PeerSpot user reviews.

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Enterprise Social Software

August 2026

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Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atlassian Confluence

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

109

Ranking in other categories

Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)

Zimbra Social [EOL]

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Talha Hussain.

Project Manager at a transportation company with 10,001+ employees

Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity

We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…

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it_user522870

Lecturer at a tech services company with 501-1,000 employees

The administration feature supports the settings and monitoring. There is need for more collaboration in the education sector.

Administration is the most valuable feature because it supports the settings, monitoring, and it enables the Zimbra Collaboration Plugins Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly. There is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."

"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."

"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."

"It has improved collaboration, transparency, and documentation quality among teams."

"The most valuable integration feature between JIRA and Confluence was being able to easily link Jira tickets to Confluence pages and vice-versa."

"Document collaboration is the most valuable aspect of the solution."

"The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."

"Meetings are registered in Confluence, allowing easy access on what had been discussed and the to-do lists."

More Atlassian Confluence pros

"Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly."

"It is a great product, easy to setup, configure, and maintain."

Cons

"The search ability (using Lucene) is less than optimal and has known bugs that are slow in getting addressed."

"Working with 3rd party content i.e. MS Office, PDF files, email integration."

"When editing a page with many iterations, it takes time to scroll down to the last iteration."

"Athlassian Confluence certainly does not save me money with the license fee involved."

"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."

"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."

"Confluence's scalability is okay, but you have some performance problems when you're working with too many people."

"Deployment can be painful when you have to deal with different Java versions or keystores."

More Atlassian Confluence cons

"We currently have a ticket open for this one, but it is being ignored."

"At the beginning, the setup was not easy due to lack of resources and knowledge of this product."

Pricing and Cost Advice

"There is an annual license."

"The issues I have with the pricing are in respect to the add-ons."

"In my opinion, it's worth the investment"

"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."

"Licenses are quite expensive"

"We pay $350 a month to use the solution."

"We have to pay licensing fees."

"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."

More Atlassian Confluence pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Manufacturing Company

10%

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	27
Large Enterprise	54

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?

Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.

See all answers

What needs improvement with Atlassian Confluence?

Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...

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What is your primary use case for Atlassian Confluence?

We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...

See all answers

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Product Reports

Buyer's Guide

Atlassian Confluence

August 2026

Download Atlassian Confluence product report

Buyer's Guide

Enterprise Social Software

August 2026

Download Zimbra Social [EOL] product report

Also Known As

Confluence

Telligent

Overview

Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.

Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.

What key features does Atlassian Confluence offer?

Real-time Collaboration: Enables multiple users to edit and manage content simultaneously.
Customizable Templates: Provides a variety of templates to tailor documents to specific needs.
Robust Search Function: Allows for quick retrieval of information.
Integration with External Tools: Seamlessly connects with Google Drive and Microsoft 365.
Macros Support: Enhances document functionality with extended features and content embedding.

What benefits or ROI should organizations look for?

Improved Collaboration: Facilitates team communication and knowledge sharing.
Enhanced Efficiency: Streamlines project management and documentation processes.
Increased Productivity: Reduces time spent on document handling and workflow optimization.
Seamless Integration: Maintains connectivity with existing tools like Jira for effective task management.

In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.

Atlassian

VMWare Zimbra provides open source email and calendar groupware software, Zimbra is a popular choice for Linux and Mac OS X email servers and supports SaaS.

Zimbra

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

Escorts, Wasgau & VNC, UniMAP, HOLA, Ring Line, TIGC, Xmission, Lafayette College, Future Group, Sheela Foam

Buyer's Guide

Enterprise Social Software

August 2026

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