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Atlassian Confluence vs Zimbra Social [EOL] comparison

Why PeerSpot?
Atlassian and Zimbra are both solutions in the Enterprise Social Software category. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 100% of Zimbra users who would recommend it.
Atlassian Confluence
Read 109 Atlassian Confluence reviews
  • 10,054 Views
  • 3,418 Comparison Views
90% willing to recommend
Zimbra Social [EOL]
Read 2 Zimbra Social [EOL] reviews
    100% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Atlassian Confluence and Zimbra Social [EOL] based on real PeerSpot user reviews.

    Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software.

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    To learn more, read our detailed Enterprise Social Software Report (Updated: September 2026).
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    Enterprise Social Software
    September 2026
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    Helped 913,683 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Atlassian Confluence
    Average Rating
    8.2
    Reviews Sentiment
    6.8
    Number of Reviews
    109
    Ranking in other categories
    Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
    Zimbra Social [EOL]
    Average Rating
    7.0
    Number of Reviews
    2
    Ranking in other categories
    No ranking in other categories
     

    Featured Reviews

    Talha Hussain. - PeerSpot reviewer
    Talha Hussain.
    Project Manager at a transportation company with 10,001+ employees
    Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
    We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
    Read full review
    it_user522870 - PeerSpot reviewer
    it_user522870
    Lecturer at a tech services company with 501-1,000 employees
    The administration feature supports the settings and monitoring. There is need for more collaboration in the education sector.
    Administration is the most valuable feature because it supports the settings, monitoring, and it enables the Zimbra Collaboration Plugins Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly. There is…
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "Copying another page and providing an option to edit everything is valuable."
    "Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
    "The search functionality is a really powerful feature."
    "One of the best features of Atlassian Confluence is that it integrates really well with Jira, and it's easy to use."
    "This document collaboration platform makes it flexible to reach your documents at any time, with no time or location limitation, so you can access your documents whenever and wherever you want."
    "The linkage between the different Atlassian products is what I find most valuable, as you can easily link Atlassian Confluence into a Jira ticket, which allows for a quick overview when you are in the ticket system and the ability to quickly dive deeper into the Wiki directly."
    "Confluence allows creating new documentation very fast, which allowed us to organize our self-written documentation in a very efficient way."
    "I would recommend Confluence, especially for anyone that is using other Atlassian products."
    More Atlassian Confluence pros
    "Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly."
    "It is a great product, easy to setup, configure, and maintain."
     

    Cons

    "The user interface could be improved."
    "The discoverability of documents could be improved."
    "Nowadays, the standard for documentation for developers is mostly in Markdown, so pretty much everything we can do is in the Markdown language. The support for Confluence to import something that's in Markdown is not that great."
    "Basically, Confluence is heavily text-based."
    "I would like to see the ability for each user to config his own home page."
    "Deployment can be painful when you have to deal with different Java versions or keystores."
    "In the next release, I would like to have the ability to import pictures."
    "I think the user interface could be more graphically pleasing, as well as establishing permissions across various spaces and user levels a bit clearer."
    More Atlassian Confluence cons
    "We currently have a ticket open for this one, but it is being ignored."
    "At the beginning, the setup was not easy due to lack of resources and knowledge of this product."
     

    Pricing and Cost Advice

    "I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
    "When you purchase this solution you get some support."
    "We have a site license for Atlassian Confluence and there are some limitations on external users."
    "We have to pay licensing fees."
    "There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
    "Making integration with other tools easier would be beneficial."
    "To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
    "Maybe we're only using 10% of it, but we have to pay for everything."
    More Atlassian Confluence pricing and cost advice
    Information not available
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    Top Industries

    By visitors reading reviews
    Financial Services Firm
    12%
    Construction Company
    11%
    Manufacturing Company
    10%
    Outsourcing Company
    9%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business40
    Midsize Enterprise27
    Large Enterprise54
    No data available
     

    Questions from the Community

    What is your experience regarding pricing and costs for Atlassian Confluence?
    Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
    See all answers
    What needs improvement with Atlassian Confluence?
    Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
    See all answers
    What is your primary use case for Atlassian Confluence?
    We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
    See all answers
    Ask a question
    Earn 20 points
     

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    Product Reports

    Buyer's Guide
    Atlassian Confluence
    September 2026
    Atlassian Confluence reportDownload Atlassian Confluence product report
    Buyer's Guide
    Enterprise Social Software
    September 2026
    Zimbra Social [EOL] reportDownload Zimbra Social [EOL] product report
     

    Also Known As

    Confluence
    Telligent
     

    Overview

    Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.

    Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.

    What key features does Atlassian Confluence offer?
    • Real-time Collaboration: Enables multiple users to edit and manage content simultaneously.
    • Customizable Templates: Provides a variety of templates to tailor documents to specific needs.
    • Robust Search Function: Allows for quick retrieval of information.
    • Integration with External Tools: Seamlessly connects with Google Drive and Microsoft 365.
    • Macros Support: Enhances document functionality with extended features and content embedding.
    What benefits or ROI should organizations look for?
    • Improved Collaboration: Facilitates team communication and knowledge sharing.
    • Enhanced Efficiency: Streamlines project management and documentation processes.
    • Increased Productivity: Reduces time spent on document handling and workflow optimization.
    • Seamless Integration: Maintains connectivity with existing tools like Jira for effective task management.

    In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.

    Atlassian
    VMWare Zimbra provides open source email and calendar groupware software, Zimbra is a popular choice for Linux and Mac OS X email servers and supports SaaS.
    Zimbra
     

    Sample Customers

    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Escorts, Wasgau & VNC, UniMAP, HOLA, Ring Line, TIGC, Xmission, Lafayette College, Future Group, Sheela Foam
    Buyer's Guide
    Enterprise Social Software
    September 2026
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