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AuraQuantic vs Hyland OnBase comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
AuraQuantic enhances efficiency, speeds up tasks, optimizes resources, and boosts productivity and ROI through customization and automation.
Sentiment score
4.7
Hyland OnBase enhances efficiency, accuracy, and security, offering savings, reduced errors, and improved workflows, especially for insurance companies.
I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.
Senior Software Engineer at Infosys
There's also prevention of financial loss because I have some workflows designed specifically to validate certain processes, and in the past a lot of money was lost because calculations were done incorrectly.
Analista at a consultancy with 201-500 employees
Automation processes that used to take four or three weeks now only require days, and users can be easily trained to implement their own processes.
Process Analyst at a consultancy with 51-200 employees
 

Customer Service

Sentiment score
8.5
AuraQuantic's customer service is praised for its responsiveness, professionalism, and knowledgeable support team that assists with implementation and troubleshooting.
Sentiment score
5.6
Hyland OnBase provides professional 24/7 support, often praised despite complex processes or premium fees required for premium options.
Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.
Program Manager at a financial services firm with 11-50 employees
Whenever I proved it was an issue on their side, they always followed up quickly and professionally and always resolved the problems.
Analista at a consultancy with 201-500 employees
Customer support largely falls on us, as many aspects must be handled directly with Hyland.
Process Analyst at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
9.0
AuraQuantic is highly scalable, accommodating both easy starts and rapid growth, making it ideal for large clients and expanding needs.
Sentiment score
6.4
Hyland OnBase is scalable and adaptable, supporting growth in users and documents, with cloud services easing manageability and costs.
Transitioning to cloud-based services may reduce these costs in the future.
Product owner at a computer software company with 10,001+ employees
Hyland OnBase's scalability is one of its most significant strengths.
Process Analyst at a consultancy with 51-200 employees
In the cloud it's easier to handle; you work with pods and other infrastructure elements.
Analista at a consultancy with 201-500 employees
 

Stability Issues

Sentiment score
8.7
AuraQuantic is highly stable, performs excellently on Microsoft Azure, and has no reported issues, earning a ten out of ten.
Sentiment score
8.0
Hyland OnBase is highly stable, with users praising its reliability, minimal downtime, and excellent scalability, security, and data protection.
Since then they've improved a lot, and now it's very stable.
Analista at a consultancy with 201-500 employees
Hyland OnBase was a stable solution that worked effectively for us.
Program Manager at a financial services firm with 11-50 employees
 

Room For Improvement

AuraQuantic needs better system integration, extensive documentation, intuitive training, easier customization, and more responsive technical support.
Hyland OnBase needs enhanced dashboards, AI integration, user-friendly interface, flexible pricing, improved support, OCR, and simplified processes.
The application could potentially be more open-source, allowing integration with more solutions.
Program Manager at a financial services firm with 11-50 employees
Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.
Product owner at a computer software company with 10,001+ employees
If AI could be used more at an enterprise level, since we are purchasing at an enterprise level for the subscription of Hyland OnBase, I would say if those AI informations would stay within the enterprise and not go outside of our enterprise boundaries, it would be secure and maintain our privacy.
Business Analyst at a tech vendor with 10,001+ employees
 

Setup Cost

AuraQuantic provides scalable, transparent pricing with various plans based on deployment options, usage requirements, and number of users.
Hyland OnBase's complex pricing is costly, especially in Latin America, with varied monthly licensing averaging $4,500-$5,000.
We also paid for workflow licenses, which allowed up to 250 concurrent users.
Program Manager at a financial services firm with 11-50 employees
I find pricing to be on the higher side due to its monolithic architecture.
Product owner at a computer software company with 10,001+ employees
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
Senior Software Engineer at Infosys
 

Valuable Features

AuraQuantic is a user-friendly, zero-code platform for automating and optimizing processes with quick implementation and reliable support.
Hyland OnBase enhances document management with secure storage, AI capabilities, workflow automation, and flexible integration for business efficiency.
It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.
Program Manager at a financial services firm with 11-50 employees
The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.
Senior Software Engineer at Infosys
Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.
Business Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

AuraQuantic
Ranking in Business Process Management (BPM)
37th
Ranking in Low-Code Development Platforms
40th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Process Automation (38th), No-Code Development Platforms (17th), Intelligent Document Processing (IDP) (33rd), Business Orchestration and Automation Technologies (28th)
Hyland OnBase
Ranking in Business Process Management (BPM)
13th
Ranking in Low-Code Development Platforms
16th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
19
Ranking in other categories
Enterprise Content Management (5th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of AuraQuantic is 0.9%, up from 0.6% compared to the previous year. The mindshare of Hyland OnBase is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.0%
AuraQuantic0.9%
Other98.1%
Business Process Management (BPM)
 

Q&A Highlights

GP
General Manager at XIMPLEX
Nov 01, 2019
 

Featured Reviews

Emilio Valle - PeerSpot reviewer
Programmer at Banco de Guatemala
Responsive support, easy to use, and reliable
It helped a lot when we started using it with more images. Before, it was basic. With images, it's more effective. Users consider it more animated and user-friendly. We can easily track a process and know exactly where a process is. It's a low-code application. The solution is very easy to use. It is stable and reliable. The solution scales well. Technical support is extremely responsive.
Joao Santiago - PeerSpot reviewer
Analista at a consultancy with 201-500 employees
Digital workflows have transformed meeting minutes and document tracking across departments
There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.
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Answers from the Community

GP
General Manager at XIMPLEX
Nov 1, 2019
Nov 1, 2019
I am not familiar with LaserFiche or AuraPortal, but we employ OnBase here and I am familiar with IBM's ECM platform. Without splitting too many hairs, tools like these provide a "content-enabled" workflow and are often referred to as Enterprise Content Management (ECM) systems. That is, they don't do anything until a piece of content presents itself for processing. They are very good at automa...
See 2 answers
PD
Account Executive / Business Partnerships at a healthcare company with 51-200 employees
Nov 1, 2019
Laserfiche and OnBase can both be classified as such. They both run very robust Business Process Management applications. I personally know that the Laserfiche application has grown enormously over the past few years and is classified by the Gartner Group as one of the leaders in the industry. If you would like more specifics I would gladly discuss with you but would require a few more details.
it_user1081452 - PeerSpot reviewer
Director Of Information Technology at a tech company with 51-200 employees
Nov 1, 2019
I am not familiar with LaserFiche or AuraPortal, but we employ OnBase here and I am familiar with IBM's ECM platform. Without splitting too many hairs, tools like these provide a "content-enabled" workflow and are often referred to as Enterprise Content Management (ECM) systems. That is, they don't do anything until a piece of content presents itself for processing. They are very good at automating/mechanizing a wide variety of business processes that have a form (paper or electronic) associated with them. Business Process Management packages are designed to be able to create workflows that do not depend on a piece of content to function properly. So, it depends on what problem you are trying to solve. If the business process that you are trying to automate has content (forms, faxes, etc) then ECM packages like OnBase, LaserFiche, etc. might fit your need. If you need to automate processes that do not require content, then a more traditional BPM system might be required.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Comms Service Provider
12%
Construction Company
12%
Manufacturing Company
10%
Healthcare Company
9%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Also Known As

No data available
OnBase
 

Overview

 

Sample Customers

Nissan, RSA Chile, New Millennia Group Plc (UK), TOYOTA, ArcelorMittal Brasil, KPN, Farmacia Luis Corbi, Farmacia del Paseo, Frutas Bean, IncAE Business School, BDO Argentina, Refinery of the Pacific, Balfego Grup, Fundacion Seneca, Technological Institute Maranosa, Coprusa Group, Constructec, University of Deusto, Tenco Shopping Centers, Spanish Railways Foundation, Arbora & Ausonia.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about AuraQuantic vs. Hyland OnBase and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.