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AutoSys Workload Automation vs OpenText Operations Orchestration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Workload Automation (3rd)
AutoSys Workload Automation
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
84
Ranking in other categories
Workload Automation (5th)
OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (23rd), Robotic Process Automation (RPA) (19th)
 

Mindshare comparison

Workload Automation Mindshare Distribution
ProductMindshare (%)
AutoSys Workload Automation7.7%
Control-M13.8%
Redwood RunMyJobs7.0%
Other71.5%
Workload Automation
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.0%
Camunda15.7%
Temporal5.7%
Other77.6%
Process Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
PK
Assistant VP at a financial services firm with 10,001+ employees
Experience significant automation with robust integration and user-friendly interfaces
There are areas of AutoSys Workload Automation that have room for improvement. They are implementing good enhancements in the R24 release. The web UI needs some improvement. Cloud integrations are limited to 25 or 30 configurable plugins and integrations to the cloud. They can improve in that area. They have separate tools, not AutoSys Workload Automation, such as Atomic and other SaaS-based solutions that can run inside the cloud. AutoSys Workload Automation can be configured in the cloud, but it requires a substantial number of VMs depending on the load. For on-premises deployment, it is a very good solution. They need to increase their footprint in the cloud and improve the web UI. They are making excellent progress in the R24 release.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"In summary, this product is top class."
"The dashboard is intuitive."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"It is a fairly stable solution."
"I think it's a fabulous product that you can really fine tune for what your specific business needs are."
"After we started using CA Workload Automation, everything became one integrated system and it makes the troubleshooting and monitoring much easier."
"The scheduling feature allows us to know when jobs are going to run and makes sure they run in the order needed."
"The capabilities of the product to schedule on multiple platforms, multiple operating systems."
"Its stability and reliability, that it's been there for 20 years and 30 years, and it's always been the number one scheduler."
"It has allowed us to automate many of the functions of our operations staff. For instance, we had production control staff spending two hours a day entering date parms into our daily business processes. And now, CA Workload Automation does it for us."
"We automate recurring processes, keeping track of IT processes controlled worldwide."
"OO, frankly, blows the others out of the water."
"This solution enables the automation of workflow."
"The community is very powerful, with extensive knowledge bases available."
"It has made the implementation of our IT software policies faster."
"It’s saved 100’s of man hours monthly."
"The ability to basically create any type of flow I want to, go and get the root cause, and to control workflow without people having to know everything that needs to be done."
"We have saved few million dollars with OO."
"It has reduced the time taken to go to market, and in the past we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery."
 

Cons

"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"JAMS notifications for hung jobs could be improved."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"It's hard to tell what needs to be improved."
"However, when compared to other products in the market, it is still behind other solutions."
"We are trying to see if we can use this from a cloud perspective with AWS, Azure, and other clouds, but it seems that there is no cloud integration in this product. We would like to see cloud integration. We are very pleased with this solution, but we are moving our application to the cloud, and we found out that it doesn't support any cloud features. So, we are trying to find a replacement."
"I would like to see the Service Orchestrator, a B2B product, and maybe a process audit."
"The job flow could use a little more improvement."
"We're not very happy with those."
"The solution could improve by having support for container environments."
"Most AutoSys Workload Automation customers are moving because of cost; it is more cost intrusive."
"I would like to see a bit more in the UX. It needs to be a bit more up-to-date."
"Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this)."
"In order for our customers to have a deeper integration of Operations Orchestration, it needs to be offered with more cloud options, whether that's public or private or hybrid."
"Faster integration with different applications."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"Setup is quite complex, but it is a complex product."
"From 1 – 10 – I think HP is about a 4. Support can be slow and frustrating."
"However, if we need help with a problem on our own, it's difficult to get the right support."
 

Pricing and Cost Advice

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"The pricing is reasonable."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The product is reasonably priced, and we don't have any add-ons."
"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
"The product is reasonably priced, and we don't have any add-ons."
"It is overpriced."
"There is an annual license to use AutoSys Workload Automation."
"People need to pay attention to how they use their ESP agents on the distributed platform. That's where some of the cost comes in, based on how many you need or how many you use."
"I don't have information on the exact licensing cost of AutoSys Workload Automation because that's managed by the tools and financing teams. For agents, it's close to $4,00, but for the server setup, it's usually a one-time license initially, and it's AMC which is paid every year and comes close to $8,000 to $10,000."
"The return on investment would be very high because doing things manually without this product would be extremely expensive."
"Validate how many agents you need beforehand."
"The pricing needs to be improved. Some of my client's complained that it was too expensive."
"CA pricing has been a problem, and not looked upon favorably here at all."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"I do not have experience with the pricing or licensing of the product."
"The cost is very high compared to anything else available."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
6%
Financial Services Firm
40%
Manufacturing Company
9%
Insurance Company
5%
Retailer
5%
Financial Services Firm
12%
Healthcare Company
10%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise19
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise77
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acc...
What needs improvement with JAMS?
An area that has room for improvement is related to the AWS RDS and database part, where they said that is in progres...
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful b...
What do you like most about AutoSys Workload Automation?
The most valuable aspects of AutoSys Workload Automation are its performance, scalability, and ease of getting starte...
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...
 

Also Known As

No data available
CA Workload Automation, CA Workload Automation AE
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Gaumont, Mercantil do Brasil, CCEE, Hanwha Life
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: March 2026.
885,264 professionals have used our research since 2012.