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Avada Software Infrared360 vs Broadcom DX Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (35th)
Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Broadcom DX Application Performance Management is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management1.4%
Avada Software Infrared3600.5%
Other98.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"It has role-based access to queues, giving us more insights into problems."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"APM is quite nice, especially with the new features in version 10."
"The configuration and the manager tool are good features."
"We look forward to new features, because as technology grows we look to incorporate some of that newer technology in our monitoring solutions as well."
"Our organization has over 21,000 agents running, and being able to monitor all those agents at the same time, with the ability to be alerted when thresholds are exceeded, means we can know when we are having problems without having dedicated people to watch monitoring screens all the time."
"With this product, we were able to increase our applications' performance, their response times, and to improve the satisfaction of our customers."
"This tool has saved the organization a lot of money, and I can see an improvement by a minimum of 3% in performance of any given application."
"Technical support is quick to respond and very knowledgeable."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We definitely need a better overview in terms of a dashboard giving us insights."
"Sometimes the workstation hangs or becomes unresponsive. However, the web application works worse, is ugly, and we prefer to use the workstation."
"Unfortunately, my application is Java version 6, and CA has removed support for Java 6 starting with CA APM, Version 10.5, where the Digital Experience Collector is available."
"It needs better documentation to help make the implementation easier."
"If you will ask me about the general Level 1 support of the CA, and I would give them a two or three out of 10 because it takes a long time to get to them to focus on the program."
"Had some performance problems with a few applications and had to disable some probes."
"We have pretty much every tool we need. What I need for this tool to be able to demonstrate is that it totally surpasses the competition."
"Cost- its very expensive and it's hard to spend that amount of money for CPU's core based licensing by small business organizations."
"Application performance in terms of transactions is a bit slow and could be quicker."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Start small, then increase licensing later as per your demand."
"Althougth it is a bit expensive, it is really worth it"
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"All discounts are case by case to accommodate the client's budgets."
"Pricing and licensing are not issues."
"Depends on the size of the product you need."
"The licensing costs are expensive."
"Setup costs are quite competitive relative to other solutions, and simpler."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
17%
Printing Company
7%
Marketing Services Firm
6%
Construction Company
13%
Financial Services Firm
12%
Outsourcing Company
12%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise124
 

Questions from the Community

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What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
 

Also Known As

Infrared360
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Find out what your peers are saying about Avada Software Infrared360 vs. Broadcom DX Application Performance Management and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.