Avaya IX Meetings vs TeamViewer comparison

Avaya and TeamViewer are both solutions in the Virtual Meetings category. Avaya is ranked #23, while TeamViewer is ranked #2 with an average rating of 8.7. Avaya holds a 1.5% mindshare in VM, compared to TeamViewer’s 3.7% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

871 Views
862 Comparison Views

100% willing to recommend

TeamViewer

Read 110 TeamViewer reviews

14,454 Views
3,180 Comparison Views

93% willing to recommend

Avaya IX Meetings

TeamViewer

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

Avaya IX Meetings and TeamViewer Business are products in the virtual collaboration and remote access market. TeamViewer Business seems to have the upper hand due to its superior features and ease of use.

Features: Avaya IX Meetings offers a comprehensive communication suite, robust collaboration capabilities, and easy scheduling. TeamViewer Business excels with advanced remote access features, quick connections, and versatile integration options.

Ease of Deployment and Customer Service: Avaya IX Meetings provides a straightforward deployment process with strong customer support. TeamViewer Business offers quick setup and an intuitive interface for hassle-free installation, with effective customer service.

Pricing and ROI: Avaya IX Meetings provides cost-effective pricing plans attractive to budget-conscious firms and good ROI. TeamViewer Business, although more expensive, offers substantial value and higher ROI potential, justifying the cost for businesses needing advanced functionalities.

To learn more, read our detailed Avaya IX Meetings vs. TeamViewer Report (Updated: August 2026).

Buyer's Guide

Avaya IX Meetings vs. TeamViewer

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

23rd

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

2nd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

110

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.5%, up from 0.7% compared to the previous year. The mindshare of TeamViewer is 3.7%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.7%
Avaya IX Meetings	1.5%
Other	94.8%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"I like the share information function."

"Interesting collaboration features."

"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"It's feature-rich and easy to use."

"I use this almost daily to log into users computers across the nation, enabling me to troubleshoot issues much quicker than trying to talk someone else through things and allowing for nearly instantaneous troubleshooting."

"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."

"Unattended access with single login."

"It is a great, amazing tool; all companies need to have it, and it's secure, fast, and reliable."

"I have always felt that TeamViewer is extremely capable software and, in my many years of using its remote connection service, it has never let me down."

"This is a unique solution that is very easy to install."

More TeamViewer pros

Cons

"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"Avaya IX Meetings' deployment is complex."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Increase in participant numbers reduces quality of video and sound."

"There have been a few times when TeamViewer has been down globally, so that’s definitely an issue for consideration."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"I believe the graphical resolutions can be improved on the product, as apart from this, the product is very easy to use and easy on the eye."

"TeamViewer gave us issues, which is why we switched to AnyDesk."

"Wish it would support multiple support persons at the same time to assist a client for situations that need team collaboration."

"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."

"The solution could be improved by enhancing the use of the mobile version to be used on phones."

"The product can sometimes crash."

More TeamViewer cons

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"I used the free version of TeamViewer."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"TeamViewer has multiple licensing options."

"The price of the license could be less expensive."

"We are using the free version of TeamViewer."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

11%

Construction Company

10%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...

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Comparisons

Webex vs Avaya IX Meetings

Compared 15% of the time

Cisco Meeting Server vs Avaya IX Meetings

Compared 11% of the time

Skype for Business vs Avaya IX Meetings

Compared 11% of the time

Blackboard Collaborate vs Avaya IX Meetings

Compared 9% of the time

GoToMeeting vs Avaya IX Meetings

Compared 5% of the time

More Avaya IX Meetings Competitors

BeyondTrust Remote Support vs TeamViewer

Compared 6% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 5% of the time

LogMeIn Rescue vs TeamViewer

Compared 4% of the time

ScreenConnect vs TeamViewer

Compared 3% of the time

Check Point Remote Access VPN vs TeamViewer

Compared 3% of the time

More TeamViewer Competitors

Product Reports

Buyer's Guide

Virtual Meetings

August 2026

Download Avaya IX Meetings product report

Buyer's Guide

TeamViewer

July 2026

Download TeamViewer product report

Also Known As

Flare, Avaya Flare

TeamViewer Tensor

Overview

Avaya IX Meetings offers a robust platform for seamless communication and collaboration, designed for businesses seeking efficiency in virtual interactions.

Avaya IX Meetings is renowned for its ability to facilitate effective communication through its cloud-based meetings and conferencing tools. It provides companies with reliable and scalable solutions for managing virtual meetings, ensuring productivity and ease of use for a range of users. Its comprehensive features make it a strong choice for companies valuing flexibility and security in their communications strategy.

What are the key features of Avaya IX Meetings?

HD Video Conferencing: Delivers crisp, clear video calls ensuring effective face-to-face communication.
Screen Sharing: Enables users to share their screens for presentations or demonstrations, enhancing collaboration.
Meeting Recording: Offers the option to record meetings, which can be useful for future reference and training.
Integration Capability: Easily integrates with other applications, allowing for streamlined workflows.

What benefits should you consider when reviewing Avaya IX Meetings?

Improved Communication: Enhances team interaction through high-quality video and sound.
Cost Efficiency: Reduces travel costs and time by facilitating remote meetings.
Flexibility: Supports mobile and desktop users, enabling participation from diverse locations.
Security: Provides robust security measures, safeguarding conference data and communications.

In industries like healthcare and education, Avaya IX Meetings plays a crucial role in facilitating remote consultations and virtual classrooms. It adapts to these specific environments by offering features that cater to remote diagnostics for healthcare professionals and interactive learning tools for educators, ensuring communication remains effective and secure.

Avaya

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Avaya IX Meetings vs. TeamViewer

August 2026

Free Report: Avaya IX Meetings vs. TeamViewer

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