Avaya IX Meetings vs TeamViewer comparison

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Avaya IX Meetings

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Executive SummaryUpdated on Mar 19, 2026

Avaya IX Meetings and TeamViewer Business are products in the virtual collaboration and remote access market. TeamViewer Business seems to have the upper hand due to its superior features and ease of use.

Features: Avaya IX Meetings offers a comprehensive communication suite, robust collaboration capabilities, and easy scheduling. TeamViewer Business excels with advanced remote access features, quick connections, and versatile integration options.

Ease of Deployment and Customer Service: Avaya IX Meetings provides a straightforward deployment process with strong customer support. TeamViewer Business offers quick setup and an intuitive interface for hassle-free installation, with effective customer service.

Pricing and ROI: Avaya IX Meetings provides cost-effective pricing plans attractive to budget-conscious firms and good ROI. TeamViewer Business, although more expensive, offers substantial value and higher ROI potential, justifying the cost for businesses needing advanced functionalities.

To learn more, read our detailed Avaya IX Meetings vs. TeamViewer Report (Updated: April 2026).

Avaya IX Meetings vs. TeamViewer

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

14th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

3rd

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

108

Ranking in other categories

Remote Access (1st), Remote Monitoring and Management (RMM) (3rd)

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.7%, up from 0.7% compared to the previous year. The mindshare of TeamViewer is 3.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
TeamViewer	3.9%
Avaya IX Meetings	1.7%
Other	94.4%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."

"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."

"I like the share information function."

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"Interesting collaboration features."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"The most valuable feature has been the ability to give control to others for support purposes."

"We use TeamViewer for our help desk to manage and troubleshoot remotely."

"TeamViewer is useful for accessing data and systems remotely, and using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"I use this almost daily to log into users computers across the nation, enabling me to troubleshoot issues much quicker than trying to talk someone else through things and allowing for nearly instantaneous troubleshooting."

"It’s pretty dependable and very easy to use."

"TeamViewer Business has positively impacted my organization because it saves time, as I don't have to go to the customer's place to make some connections or configurations; I can make it remote and very easy."

"The most valuable feature of TeamViewer is its ease of use."

"Quicker and easier to connect to our customers’ PCs to resolve software issues."

More TeamViewer pros

Cons

"Avaya IX Meetings' deployment is complex."

"There isn't too much information about Avaya solutions and that could be very much improved."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."

"Increase in participant numbers reduces quality of video and sound."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"TeamViewer could improve by having support for other operating systems, such as Linux."

"It becomes complicated to switch from one monitor to another for different windows."

"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."

"TeamViewer Business could be improved with a very basic transfer interface for files and folders transfer with an indication of the size of the transferred files and estimated time needed."

"But still, I think the price factor for small business."

"The solution could improve by increasing or removing the time limitation on the use of a session."

"The connection and reconnection sometimes lag and can cause problems."

"There are some issues with the stability of TeamViewer."

More TeamViewer cons

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Avaya IX Meetings' licensing costs are monthly."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We have a permanent license and the price is reasonable."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"We are not using the solution for commercial use therefore it is free to use."

"The version of the solution we are using is free."

"There is a free and paid version of this solution. I am currently using the free version."

"We are using the standard free version of TeamViewer."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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893,164 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

11%

Computer Software Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	36
Large Enterprise	36

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

What is your primary use case for Avaya IX Meetings?

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

Webex vs Avaya IX Meetings

Comparisons

Compared 17% of the time

Cisco Meeting Server vs Avaya IX Meetings

Compared 14% of the time

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Compared 12% of the time

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Compared 11% of the time

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Product Reports

Virtual Meetings

Download Avaya IX Meetings product report

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Also Known As

Flare, Avaya Flare

TeamViewer Tensor

Overview

Avaya IX Meetings offers a robust platform for seamless communication and collaboration, designed for businesses seeking efficiency in virtual interactions.

Avaya IX Meetings is renowned for its ability to facilitate effective communication through its cloud-based meetings and conferencing tools. It provides companies with reliable and scalable solutions for managing virtual meetings, ensuring productivity and ease of use for a range of users. Its comprehensive features make it a strong choice for companies valuing flexibility and security in their communications strategy.

What are the key features of Avaya IX Meetings?

HD Video Conferencing: Delivers crisp, clear video calls ensuring effective face-to-face communication.
Screen Sharing: Enables users to share their screens for presentations or demonstrations, enhancing collaboration.
Meeting Recording: Offers the option to record meetings, which can be useful for future reference and training.
Integration Capability: Easily integrates with other applications, allowing for streamlined workflows.

What benefits should you consider when reviewing Avaya IX Meetings?

Improved Communication: Enhances team interaction through high-quality video and sound.
Cost Efficiency: Reduces travel costs and time by facilitating remote meetings.
Flexibility: Supports mobile and desktop users, enabling participation from diverse locations.
Security: Provides robust security measures, safeguarding conference data and communications.

In industries like healthcare and education, Avaya IX Meetings plays a crucial role in facilitating remote consultations and virtual classrooms. It adapts to these specific environments by offering features that cater to remote diagnostics for healthcare professionals and interactive learning tools for educators, ensuring communication remains effective and secure.

Avaya

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Avaya IX Meetings vs. TeamViewer