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Avaya IX Meetings vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
14th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.7%, up from 0.7% compared to the previous year. The mindshare of Zoom Workplace Business is 7.8%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.8%
Avaya IX Meetings1.7%
Other90.5%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"Interesting collaboration features."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"The functionality is great; we like that you can record a session if you like, the video and audio quality are very good, and we can use it anywhere, including on-premise or remotely."
"A good option for online meetings."
"Zoom is easy for non-tech people to use. It's straightforward and simple."
"When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful."
"It saves us so much time not having to travel great distances."
"I have found Zoom to have all the functions that I need, and the solution is easy to use."
"Overall Zoom functions well."
"I've never had to use tech support for it, it just works."
 

Cons

"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"There isn't too much information about Avaya solutions and that could be very much improved."
"Avaya IX Meetings' deployment is complex."
"Increase in participant numbers reduces quality of video and sound."
"We have had some quality and lagging issues with video regardless of connection quality."
"Maybe taking some steps over reducing bandwidth usage in case of video conference could be good."
"When you are connected to one device and you're going to log into another one, Zoom should ask you to transfer without having to disconnect you."
"Zoom could improve by being more user-friendly."
"The pricing could be improved."
"The solution should include the integration of AI-based tools that could transcript or record the meetings."
"How they have the gallery aligned when someone is sharing a screen isn't ideal right now. If there were more options on how to arrange it, would be ideal."
"Issues such as stability, particularly when many people are involved, may arise due to bandwidth rather than Zoom itself. However, Zoom could benefit from enhancements to manage large participant volumes."
 

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."
"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"There are paid and free personal accounts for Zoom."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee."
"It is reasonable. It has a monthly license."
"I am making yearly payments. So, I am paying 250 USD a year."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"I use Zoom's free version."
"My company is using the paid version of Zoom."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Performing Arts
11%
Financial Services Firm
8%
Marketing Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

What needs improvement with Avaya IX Meetings?
Avaya IX Meetings' deployment is complex.
What is your primary use case for Avaya IX Meetings?
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text mess...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
Opportunities for improvement for Zoom Workplace Business include the inability to edit follow-up emails sent via Zoom, as there is standard text and very few options to add extra links or other el...
 

Also Known As

Flare, Avaya Flare
No data available
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Avaya IX Meetings vs. Zoom Workplace Business and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.