No more typing reviews! Try our Samantha, our new voice AI agent.

Avaya IX Meetings vs Zoom Workplace Business comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
23rd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.5%, up from 0.9% compared to the previous year. The mindshare of Zoom Workplace Business is 5.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business5.8%
Avaya IX Meetings1.5%
Other92.7%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the share information function."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"Interesting collaboration features."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"Zoom is a very nice product, and we use it regularly."
"The main benefit is that it allows us to easily connect and collaborate, even in areas with less reliable internet."
"The product is easy to use."
"The Mozilla extension is useful to schedule meetings."
"The product is quite secure and you can use it remotely. I've never heard of there being any security issues."
"The video stream is very cool, and it's an efficient solution."
"Zoom is easy to set up meetings, and the features work well."
"Zoom works fine, and its interface is easier to use than, for example, Teams, which is the other tool I would compare it to. It's also easy to schedule Zoom meetings through Outlook."
 

Cons

"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Avaya IX Meetings' deployment is complex."
"If you don't have a green screen, virtual backgrounds are really distracting because pieces of people appear and disappear."
"Password requirement for every meeting."
"I would like the price to be a bit lower."
"I have read some news about Zoom being a little bit insecure, but when we never had any issue with it. They can improve by making the sessions more secure."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"Zoom often does fixes or checks the vulnerability of their solution. However, they could increase security."
"The licensing fees are quite expensive."
"The only limitation is that when you're sharing your screen, it's only dedicated to one particular window, not multiple windows, as opposed to Teamviewer where you can have the entire environment and access the laptop rather than sharing a window."
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
"We are on an annual license for the solution. The price of the solution could be less expensive."
"It is reasonable. It has a monthly license."
"We are using the free version of the solution."
"Zoom can be used for free."
"I have been using the free version of Zoom."
"We are using the free version of Zoom."
"The free version has a time limit, but paid subscriptions are available."
"The cost of Zoom is approximately $150 USD annually."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
920,939 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

Ask a question
Earn 20 points
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Flare, Avaya Flare
No data available
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Avaya IX Meetings vs. Zoom Workplace Business and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.