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Avaya Spaces vs Cisco Jabber comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Enterprise Social Software (14th)
Cisco Jabber
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
Unified Communications (8th)
 

Mindshare comparison

Avaya Spaces and Cisco Jabber aren’t in the same category and serve different purposes. Avaya Spaces is designed for Enterprise Social Software and holds a mindshare of 1.9%, up 1.3% compared to last year.
Cisco Jabber, on the other hand, focuses on Unified Communications, holds 3.4% mindshare, down 5.9% since last year.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Avaya Spaces1.9%
Slack Business - Enterprise10.5%
Microsoft Teams7.2%
Other80.4%
Enterprise Social Software
Unified Communications Mindshare Distribution
ProductMindshare (%)
Cisco Jabber3.4%
Cisco Unified Communications8.8%
3CX Live Chat7.8%
Other80.0%
Unified Communications
 

Featured Reviews

TM
Channel Director at a comms service provider with 11-50 employees
Video meetings and presentation sharing impress but user-friendliness and pricing need attention
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.
reviewer912129 - PeerSpot reviewer
Senior Technical Manager at a financial services firm with 501-1,000 employees
Stable, easy to set up, and works fine
Everyone in our company uses Cisco Jabber for phone calls and internal chat. We have around 1,000 users. For features like video conferences, schedules, and presentations, we use Microsoft Teams.  It works fine feature-wise. The Cisco Jabber features that we use work okay. There are issues in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"Everyone in our company uses Cisco Jabber for phone calls and internal chat."
"This product makes my life much easier by shortening the distance between my boss and the rest of my team."
"In summary, this product worked well for what I needed to do."
"It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The power of the chat function is good in terms of sharing, pasting, and the like, as it is very full-featured."
 

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"The audio calling service needs to improve its quality."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"Cisco Jabber is not a collaborative tool."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"I presume that very small businesses would have a tough time justifying the investment."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
Information not available
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Financial Services Firm
14%
University
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
What is your primary use case for Avaya Spaces?
Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.
What advice do you have for others considering Avaya Spaces?
I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...
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Also Known As

Avaya Cloud Application Link
Jabber
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: September 2026.
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