Infrascale Backup & Disaster Recovery and AWS Backup are key competitors in the data backup sector. Infrascale has an advantage for businesses needing disaster recovery due to its robust recovery and boot-up capabilities in mixed environments, whereas AWS Backup stands out for enterprises fully integrated into the AWS ecosystem with its seamless cloud-native solutions.
Features: Infrascale offers rapid VM boot-up for disaster recovery, flexibility for both on-site and cloud environments, and an intuitive dashboard for easy management. Its Critical Server Insurance is crucial for protecting physical and virtual environments. AWS Backup features strong integration with AWS services, efficient automation capabilities, and a simple setup process, benefiting from its managed service approach within the AWS framework.
Room for Improvement: Infrascale could improve in areas such as bandwidth limitation handling, providing more hardware appliance options, and simplifying its pricing model, which can be confusing. AWS Backup needs enhanced reporting features, particularly for databases like Oracle, and improvements in granular restoration capabilities. Hybrid cloud functionality development would expand AWS's backup solutions' comprehensiveness.
Ease of Deployment and Customer Service: Infrascale effectively supports hybrid and private cloud deployments, receiving favorable feedback for its responsive customer service and proactive monitoring. Conversely, AWS focuses on public cloud integration with efficient customer communication and technical support, although it emphasizes less on hybrid cloud deployment, making it more suitable for cloud-centered enterprises.
Pricing and ROI: Infrascale offers competitive pricing for services appealing to MSPs and enterprises, though its model is considered complex. Users note reduced downtime as a significant ROI factor. AWS Backup uses a pay-as-you-go model, attracting businesses with its predictable pricing and cost-effectiveness, especially within the AWS ecosystem, although high data usage can lead to increased costs over time.
The customer service is top-notch, rated ten out of ten.
In the first interaction, I have already provided the logs, and they are asking again and again for the same logs.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
One person can manage hundreds and hundreds of endpoints without any issues.
AWS Backup is very stable, rating nine out of ten.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
If we encounter any service-related issues, such as when someone accidentally deletes a table in production or testing, we can immediately restore the data from backup.
It is quite easy to manage AWS Backup's centralized console for multiple environments.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| AWS Backup | 2.4% |
| Infrascale Backup & Disaster Recovery | 1.3% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 6 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
AWS Backup provides centralized management of backups with automated scheduling and cross-region support. It ensures easy restoration and policy-based automation for error reduction while integrating seamlessly with AWS services for efficient data management.
AWS Backup is a cloud-native solution offering a unified platform for managing backups across different AWS services. It supports lifecycle policies, point-in-time recovery, and security vaults. The service is cost-effective with a pay-as-you-go model and is designed for scalability and flexibility. Users benefit from features like snapshots, tagging, and custom plans, which enhance data management strategies. The system supports monitoring, reporting, and compliance to streamline operations, with the ability to manage multiple resources efficiently.
What are the key features of AWS Backup?AWS Backup is implemented across industries to protect EBS volumes, RDS databases, and more, focusing on data protection and compliance. Organizations utilize it in managing retention policies, disaster recovery, and encryption in hybrid environments, benefiting from tiered storage and efficient backup management.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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