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AWS Backup vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
10th
Ranking in SaaS Backup
5th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
51st
Ranking in SaaS Backup
44th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Backup and Recovery (65th), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (33rd)
 

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of AWS Backup is 3.3%, up from 3.0% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Simplify compliance and management of multiple backups with centralized cloud solutions
AWS Backup could benefit from including more services. Currently, it only includes around ten services, while AWS offers over three hundred plus services. Also, it would be helpful if AWS Backup could integrate logs more thoroughly. This would allow not only new users but also experienced users to more easily check logs directly from AWS Backup.
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is its ease of use."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"AWS Backup is secure and comes with a vault that ensures data is never deleted, offering great security."
"The solution has an effective overwrite feature."
"What I like about AWS Backup is its simple approach to a complex problem."
"The solution's most valuable features are its backup capability and tight integration with other AWS services."
"The advantage that AWS Backup has over competitors is that it's very simple."
"The auto-scaling feature and the time efficiency of setting up AWS Backup are the most valuable aspects for us."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The most valuable feature of this solution is that it is simple to use."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
 

Cons

"Its cost could be better than a few of its competitors."
"The AWS Backup backend reporting is a major area that needs improvement. We would be very excited if we can see some reporting, such as trends. We do understand that there are reports available for S3 Bucket, in which the AWS backend stores the data. However, if we can receive holistic reporting, then it would be very helpful for us."
"AWS Backup could benefit from including more services."
"The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us."
"There are multiple enhancements needed in terms of compatibility with all database services, as AWS Backup is currently limited to specific ones."
"The tool is a good fit if your environment is VM-specific. However, it might not be the most suitable option if you have physical servers or an on-premise setup."
"The solution's reporting features and restore features can be improved."
"The time it takes to complete the backups could be reduced."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
 

Pricing and Cost Advice

"There are no licensing costs for AWS Backup. You pay only for the amount of backup storage you use and then the data transferred between regions. Overall AWS Backup is priced reasonably."
"AWS is more expensive than some competitors like Azure."
"The product is inexpensive."
"AWS Backup is free of cost, but we need to pay for the backup storage being used."
"The clients pay for the whole AWS bundle. It is an affordable solution."
"Its price is much cheaper than some vendors but more expensive than others."
"The solution's price is reasonable."
"AWS Backup is a very cheap solution."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"I appreciate their pricing. We went for this solution for its pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
7%
Government
7%
Computer Software Company
15%
Financial Services Firm
15%
Real Estate/Law Firm
10%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Backup?
The solution's most valuable features are its backup capability and tight integration with other AWS services.
What is your experience regarding pricing and costs for AWS Backup?
AWS Backup operates on a pay-as-you-go model without requiring a license.
What needs improvement with AWS Backup?
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly. To perform backups, we need to follow specific steps and queries. When refreshing, if we want to do da...
What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

TransferWise
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about AWS Backup vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: May 2025.
860,168 professionals have used our research since 2012.