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AWS Directory Service vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Directory Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
18th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
92
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

As of February 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS Directory Service is 1.1%, down from 1.9% compared to the previous year. The mindshare of Okta Platform is 8.2%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform8.2%
AWS Directory Service1.1%
Other90.7%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Akram Zaki - PeerSpot reviewer
IT Specialist at FlairsTech
Hybrid directory service has streamlined global server access and supported reliable daily operations
Some features in AWS Directory Service are not automated and are not scriptable, so they require manual work. In today's world where everything is pretty much automated and scriptable using AI, this is a downside. The price is another concern. AWS is really expensive. They provide an awesome service in general, but it's still expensive, very expensive. AD Connector is an application which connects my own Active Directory to AWS Directory Service or AWS infrastructure. There is a bit of latency which is bound by the AD Connector availability. If the AD Connector is having issues, there is a bit of latency, but in general, it's way better than Microsoft Azure. Still, it could be better. The migration was a bit challenging and required intensive planning and migration time. That is always a hassle. No matter which cloud environment you're moving into, the migration is sensitive because you're generally moving from on-premise to a cloud environment, so there is downtime and there are unexpected issues and errors. It needs very careful planning before doing the migration itself. AWS Directory Service is lacking a few things which could be better. Single sign-on federation is missing. SCIM provisioning is not available. In my company, we use other services for SSO federation, SCIM provisioning, and authentication because of these gaps. I would like AWS Directory Service to enroll a multi-factor authentication method. I would like to have an SSO federation where users, if we're hosting applications in AWS, would not need to log in to each application. Single sign-on would log in the user to their account and from there they can open all their applications without requiring a login each time. One of the other cons in AWS is that directories cannot span multiple regions because it's a region-bound architecture. This requires several directories for multi-region deployment. This is the case on my end because my company has several branches all over the world, so it requires several deployments.
SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What we appreciate most about AWS Directory Service is the high availability."
"We can provide specific access to people based on what they need from our accounts."
"We like the fact that it's got such great redundancy."
"Two-step authentication is very useful and important."
"I would rate AWS Directory Service nine out of ten."
"I like the manageability. Activate Connect makes it easier to assign information and to manage the resources in the network."
"The support is very good. I would rate the technical support as a nine out of ten."
"AWS has eliminated the downtime we waste when our on-premises resources go down."
"Okta Platform has positively impacted our organization by dramatically improving our security posture, enforcing Multi-factor Authentication across all applications, and increasing productivity by allowing employees to access all their tools with one set of credentials."
"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."
"It made things a lot easier, especially with passwords."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"The solution's technical support is good."
"It offers very helpful support. The technical team is very helpful."
"First of all, the solution is very simple."
"Time saved is a great example of return on investment, as Okta Workforce Identity has saved approximately 50 to 80 percent of our time."
 

Cons

"I would like to grant partial access to a table contained in a database without having to provide full access to the whole database."
"The solution lacks certain features."
"Some of the security protocols are difficult to understand."
"Our only complaint is that you cannot integrate your Exchange server. Or, if you are planning to install an Exchange server on your Amazon EC2 instance, then you need to configure Active Directory on EC2 instance. We would like for this limitation to be lifted."
"Currently, there is no option to integrate our on-premises Cisco AWS Directory Service, requiring some manual configuration. If AWS Active Directory Service provided additional domain controller functionalities, like other on-premises Active Directory, it would be very helpful."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"Currently, there is no option to integrate our on-premises Cisco AWS Directory Service, requiring some manual configuration."
"We had a problem with the schema uploading and setting up the directory when we are migrating our users from on-premises to cloud infrastructure."
"The high cost of the product is an area of concern where improvements are required."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."
"This solution would be improved by adding biometrics features."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"Okta Platform can be improved by enhancing the mobile application because sometimes it has issues."
"There are some issues with the interface that can be improved."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
 

Pricing and Cost Advice

"The pricing depends because with AWS there are two types of directory objects: 30,000 and 500,000. It varies. AWS provides the pricing calculators so we can get an estimate from there as per the company requirement of how many users and objects that we need to create. So we can go to that portal, put in the data, and get the quotation. There are no extra licensing fees. It's all included."
"We pay an annual subscription fee."
"AWS' pricing is fair, and costs can be cut if you look carefully at when you're using it."
"The pricing is reasonable."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The product is expensive compared to other vendors."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"The solution's pricing model could be better for SMBs."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
"The pricing is reasonable."
"Pricing might be high, but it comes down when the number of people using the product goes up."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Performing Arts
10%
Government
9%
Manufacturing Company
8%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise21
Large Enterprise44
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Directory Service?
The pricing is very good because it is low and there is no management cost. You do not need to hire any system administrator to manage your Active Directory.
What needs improvement with AWS Directory Service?
Some features in AWS Directory Service are not automated and are not scriptable, so they require manual work. In today's world where everything is pretty much automated and scriptable using AI, thi...
What advice do you have for others considering AWS Directory Service?
I would like AWS Directory Service to enroll a multi-factor authentication method. I would like to have an SSO federation where users, if we're hosting applications in AWS, would not need to log in...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

AWS Managed Microsoft AD
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about AWS Directory Service vs. Okta Platform and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.