No more typing reviews! Try our Samantha, our new voice AI agent.

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Manageability is highly appreciated, with Activate Connect making it easier to assign information and manage resources in the network.
The ease of use is a standout feature, requiring minimal legwork from the team for backend management.
AWS Directory Service offers great redundancy and high availability, ensuring operations run smoothly without Downtime.
Security is emphasized through features like two-step authentication and specific access controls.
Integration with other tools through single sign-on enhances usability, allowing seamless access to multiple applications.

CONS

AWS Directory Service could improve integration with other business solutions.
Schema uploading during user migration from on-premises to cloud infrastructure presents challenges.
Configuration is required to monitor memory and storage with CloudWatch, leading to potential errors.
There is no option for on-premises Cisco AWS Directory Service integration, requiring manual configuration.
Accessing data needs improvement.
 

AWS Directory Service Pros review quotes

Akram Zaki - PeerSpot reviewer
IT Specialist at FlairsTech
Jan 20, 2026
What we appreciate most about AWS Directory Service is the high availability.
UB
Associate Director - Technical at a tech services company with 201-500 employees
Dec 11, 2024
The AD Connector is very good and easy to implement.
MM
Lead AWS Data Engineer at Fission Labs
Apr 8, 2025
I would rate AWS Directory Service nine out of ten.
Learn what your peers think about AWS Directory Service. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
it_user1737459 - PeerSpot reviewer
Senior Infrastructure Reliability Engineer - (Remote) at a financial services firm with 10,001+ employees
Dec 7, 2021
The most valuable feature is that because it's all in the cloud, you don't need to manage the infrastructure.
MassimilianoCollavo - PeerSpot reviewer
Computer Area Instructor of the Municipality of Asolo at Comune di asolo
Aug 8, 2024
The solution integrates well with other tools, particularly through single sign-on, allowing users to connect to various applications using just one password, including email.
Basa Saiteja - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Jan 26, 2023
We can provide specific access to people based on what they need from our accounts.
José Luis  Pérez - PeerSpot reviewer
Delivery Manager at Tecnides
Aug 3, 2022
The support is very good. I would rate the technical support as a nine out of ten.
VamsiMohan - PeerSpot reviewer
CTO at Huber
Apr 8, 2022
AWS Directory Service is secure.
BN
Head of IT/Cloud Infrastructure Architect at Crown Interactive Limited
Dec 28, 2021
AWS has eliminated the downtime we waste when our on-premises resources go down.
Karthick Selvam - PeerSpot reviewer
Senior Software Engineer at Saama
Sep 21, 2023
The most valuable feature of AWS Directory Service is cost-cutting features.
 

AWS Directory Service Cons review quotes

Akram Zaki - PeerSpot reviewer
IT Specialist at FlairsTech
Jan 20, 2026
AWS is really expensive. They provide an awesome service in general, but it's still expensive, very expensive.
UB
Associate Director - Technical at a tech services company with 201-500 employees
Dec 11, 2024
Currently, there is no option to integrate our on-premises Cisco AWS Directory Service, requiring some manual configuration.
MM
Lead AWS Data Engineer at Fission Labs
Apr 8, 2025
Accessing the data needs improvement.
Learn what your peers think about AWS Directory Service. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
it_user1737459 - PeerSpot reviewer
Senior Infrastructure Reliability Engineer - (Remote) at a financial services firm with 10,001+ employees
Dec 7, 2021
We had a problem with the schema uploading and setting up the directory when we are migrating our users from on-premises to cloud infrastructure.
MassimilianoCollavo - PeerSpot reviewer
Computer Area Instructor of the Municipality of Asolo at Comune di asolo
Aug 8, 2024
I've encountered challenges, particularly with Amazon WorkDocs, which is being deprecated. This has made it necessary to find an alternative document management solution that can handle editing, sharing, and workflow management for documents like Word files and PDFs.
Basa Saiteja - PeerSpot reviewer
Consultant at a tech services company with 10,001+ employees
Jan 26, 2023
Can be improved by including on-premises access for services through Identity Access Management.
José Luis  Pérez - PeerSpot reviewer
Delivery Manager at Tecnides
Aug 3, 2022
Some of the security protocols are difficult to understand.
VamsiMohan - PeerSpot reviewer
CTO at Huber
Apr 8, 2022
The AWS Directory Service should be easier to integrate.
BN
Head of IT/Cloud Infrastructure Architect at Crown Interactive Limited
Dec 28, 2021
To get CloudWatch to monitor your memory and storage, you have to do some configuration within your server, which sometimes results in errors.
Karthick Selvam - PeerSpot reviewer
Senior Software Engineer at Saama
Sep 21, 2023
AWS Directory Service needs to improve processing.