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AWS Directory Service vs OneLogin by One Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Directory Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
OneLogin by One Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Single Sign-On (SSO) (3rd), User Provisioning Software (4th), Identity Management (IM) (4th), Access Management (4th)
 

Mindshare comparison

As of November 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS Directory Service is 1.0%, down from 1.3% compared to the previous year. The mindshare of OneLogin by One Identity is 3.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin by One Identity3.2%
AWS Directory Service1.0%
Other95.8%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Akram Zaki - PeerSpot reviewer
IT Specialist at FlairsTech
Hybrid directory service has streamlined global server access and supported reliable daily operations
Some features in AWS Directory Service are not automated and are not scriptable, so they require manual work. In today's world where everything is pretty much automated and scriptable using AI, this is a downside. The price is another concern. AWS is really expensive. They provide an awesome service in general, but it's still expensive, very expensive. AD Connector is an application which connects my own Active Directory to AWS Directory Service or AWS infrastructure. There is a bit of latency which is bound by the AD Connector availability. If the AD Connector is having issues, there is a bit of latency, but in general, it's way better than Microsoft Azure. Still, it could be better. The migration was a bit challenging and required intensive planning and migration time. That is always a hassle. No matter which cloud environment you're moving into, the migration is sensitive because you're generally moving from on-premise to a cloud environment, so there is downtime and there are unexpected issues and errors. It needs very careful planning before doing the migration itself. AWS Directory Service is lacking a few things which could be better. Single sign-on federation is missing. SCIM provisioning is not available. In my company, we use other services for SSO federation, SCIM provisioning, and authentication because of these gaps. I would like AWS Directory Service to enroll a multi-factor authentication method. I would like to have an SSO federation where users, if we're hosting applications in AWS, would not need to log in to each application. Single sign-on would log in the user to their account and from there they can open all their applications without requiring a login each time. One of the other cons in AWS is that directories cannot span multiple regions because it's a region-bound architecture. This requires several directories for multi-region deployment. This is the case on my end because my company has several branches all over the world, so it requires several deployments.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS is very helpful and very useful for the infrastructure because that's how you can manage your Microsoft Office 365 user accounts with AWS-managed Microsoft Active Directory Services."
"I like the manageability, as Activate Connect makes it easier to assign information and to manage the resources in the network."
"AWS Directory Service is very useful; it is a role-based mechanism, similar to identity management, and it is one of the most useful AWS features."
"This is a managed directory service (by AWS) that offers a hands-free solution for our team as we are not required to hire or train people to manage Active Directory features and high availability backups, there is no security patching required on an operating system level or Active Directory malware attack, and we are able to easily integrate other AWS services."
"The most valuable feature of AWS Directory Service is cost-cutting features."
"The pricing is very good because it is low and there is no management cost."
"AWS has eliminated the downtime we waste when our on-premises resources go down."
"The support is very good. I would rate the technical support as a nine out of ten."
"OneLogin by One Identity has had a positive impact on my organization in that the cost of running the platform for different users has reduced, as people cannot maintain new credentials or new IDs, making our ecosystem reliably closed for specific users to perform; our major USP of the platform is that it's a medical domain platform, so it should have a very limited amount of people, specifically genuine users."
"This product has removed barriers for users to log into multiple services, so it provides a better user experience."
"OneLogin has positively impacted our organization by improving both security and operational efficiency through centralized access management and SSO, which has reduced password-related support requests, saving time for both users and the IT team and enhancing overall security."
"OneLogin has definitely impacted positively and saved time, it has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users."
"It's super useful to have a single pane of glass when it comes to access management."
"Implementing MFA and role-based access control has significantly reduced the risk of unauthorized access, especially with sensitive health records or FinTech data."
"Since implementing OneLogin by One Identity, we have reduced user onboarding time by approximately 60 to 70 percent through automated provisioning, password-related support tickets have decreased by around 40 to 50 percent due to single sign-on, and automated de-provisioning has helped us ensure users lose access immediately upon leaving the organization, improving both security and compliance."
"Ease of integration with AD."
 

Cons

"Currently, there is no option to integrate our on-premises Cisco AWS Directory Service, requiring some manual configuration. If AWS Active Directory Service provided additional domain controller functionalities, like other on-premises Active Directory, it would be very helpful."
"AWS is really expensive. They provide an awesome service in general, but it's still expensive, very expensive."
"AWS Directory Service needs to improve processing."
"The solution lacks certain features."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"I'd rate the solution at a six out of ten, simply based on the cost. It's very expensive."
"Can be improved by including on-premises access for services through Identity Access Management."
"I would like to see better integration with other business solutions."
"The debugging feature is a bit problematic."
"However, the initial custom integration could be simplified, as it is somewhat complex."
"OneLogin is a strong IAM solution, though there are definitely a few areas where it can be improved, such as platform stability and outages, customer support responsiveness, and API customization limitations."
"OneLogin's reporting and dashboard customization could be more flexible, and troubleshooting federation or integration issues can sometimes take more effort than expected."
"You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product."
"In terms of support, while the overall experience is good, sometimes response times for more complex issues can be a bit slow."
"During the last three months, there's been a couple of pretty big outages that have affected my user base pretty heavily. I had pretty much a dead workforce for a day, which is pretty significant."
"I occasionally face some connectivity outages and glitches with OneLogin, which sometimes delay the login process when I am trying to access my data from various applications."
 

Pricing and Cost Advice

"AWS' pricing is fair, and costs can be cut if you look carefully at when you're using it."
"The pricing depends because with AWS there are two types of directory objects: 30,000 and 500,000. It varies. AWS provides the pricing calculators so we can get an estimate from there as per the company requirement of how many users and objects that we need to create. So we can go to that portal, put in the data, and get the quotation. There are no extra licensing fees. It's all included."
"The pricing is reasonable."
"We pay an annual subscription fee."
"Surprisingly expensive given the price of on-premise solutions."
"The price of the licensing is fine."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Performing Arts
9%
Government
8%
Outsourcing Company
20%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise41
Large Enterprise73
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Directory Service?
The pricing is very good because it is low and there is no management cost. You do not need to hire any system administrator to manage your Active Directory.
What needs improvement with AWS Directory Service?
Some features in AWS Directory Service are not automated and are not scriptable, so they require manual work. In today's world where everything is pretty much automated and scriptable using AI, thi...
What advice do you have for others considering AWS Directory Service?
I would like AWS Directory Service to enroll a multi-factor authentication method. I would like to have an SSO federation where users, if we're hosting applications in AWS, would not need to log in...
What needs improvement with OneLogin by One Identity?
One area for improvement for OneLogin by One Identity is the integration complexity; having clearer documentation, practical integration examples, and an easier configuration workflow would enable ...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin by One Identity is for identity and access management, which establishes clear rules for authentication. A specific example of how I use OneLogin by One Identity for a...
What advice do you have for others considering OneLogin by One Identity?
My advice for others considering OneLogin by One Identity is that it is a good choice, with reasonable pricing around three dollars, which translates to around three hundred Indian currency. The es...
 

Also Known As

AWS Managed Microsoft AD
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about AWS Directory Service vs. OneLogin by One Identity and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.