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AWS Directory Service vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Directory Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (2nd), SaaS Management Platforms (3rd), Cloud Infrastructure Entitlement Management (CIEM) (4th), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

As of November 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS Directory Service is 1.0%, down from 1.3% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 6.4%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud6.4%
AWS Directory Service1.0%
Other92.6%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Akram Zaki - PeerSpot reviewer
IT Specialist at FlairsTech
Hybrid directory service has streamlined global server access and supported reliable daily operations
Some features in AWS Directory Service are not automated and are not scriptable, so they require manual work. In today's world where everything is pretty much automated and scriptable using AI, this is a downside. The price is another concern. AWS is really expensive. They provide an awesome service in general, but it's still expensive, very expensive. AD Connector is an application which connects my own Active Directory to AWS Directory Service or AWS infrastructure. There is a bit of latency which is bound by the AD Connector availability. If the AD Connector is having issues, there is a bit of latency, but in general, it's way better than Microsoft Azure. Still, it could be better. The migration was a bit challenging and required intensive planning and migration time. That is always a hassle. No matter which cloud environment you're moving into, the migration is sensitive because you're generally moving from on-premise to a cloud environment, so there is downtime and there are unexpected issues and errors. It needs very careful planning before doing the migration itself. AWS Directory Service is lacking a few things which could be better. Single sign-on federation is missing. SCIM provisioning is not available. In my company, we use other services for SSO federation, SCIM provisioning, and authentication because of these gaps. I would like AWS Directory Service to enroll a multi-factor authentication method. I would like to have an SSO federation where users, if we're hosting applications in AWS, would not need to log in to each application. Single sign-on would log in the user to their account and from there they can open all their applications without requiring a login each time. One of the other cons in AWS is that directories cannot span multiple regions because it's a region-bound architecture. This requires several directories for multi-region deployment. This is the case on my end because my company has several branches all over the world, so it requires several deployments.
Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is very knowledgeable and responds very quickly."
"The most valuable feature of AWS Directory Service is cost-cutting features."
"It's a pretty good solution in terms of performance with good availability and minimal downtime."
"Two-step authentication is very useful and important."
"AWS Directory Service is very useful; it is a role-based mechanism, similar to identity management, and it is one of the most useful AWS features."
"The support is very good. I would rate the technical support as a nine out of ten."
"This is a managed directory service (by AWS) that offers a hands-free solution for our team as we are not required to hire or train people to manage Active Directory features and high availability backups, there is no security patching required on an operating system level or Active Directory malware attack, and we are able to easily integrate other AWS services."
"This solution does what we want to achieve."
"IdentityIQ takes care of the joiner (new accounts), the mover (transfer/role changes), and the lever (account termination), as well as looking at things like the certification phase, and provides market leading governance capabilities."
"The product feature is quite nice and simple, especially in terms of the UI and implementation."
"The solution's most valuable feature is its ease of use."
"I like IdentityIQ's granular attachment management and certification customization features."
"Manager Certification helped to review user access and revoked unnecessary accesses to various applications."
"The governance features, such as certification and provisioning, are the most beneficial for enhancing security."
"The solution is pretty stable and simple to use."
"Security and administration for any new/current access."
 

Cons

"AWS Directory Service needs to improve processing."
"AWS is really expensive. They provide an awesome service in general, but it's still expensive, very expensive."
"Some of the security protocols are difficult to understand."
"To get CloudWatch to monitor your memory and storage, you have to do some configuration within your server, which sometimes results in errors."
"I'd like to see some additional features, similar to what Azure has."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"Can be improved by including on-premises access for services through Identity Access Management."
"The AWS Directory Service should be easier to integrate."
"The UI is complex."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"Yes, I found some scalability issues: Java.lang.OutOfMemoryError: Java heap space Advanced searches with 0 rows."
"The cost can be prohibitive for middle-tier companies."
"Certification functions adequately. However, I think there are limitations with connectors."
"Reporting lacks the flexibility of retrieving the vast amount of data that we know is in the database, but not easily accessible."
"The mover process for this solution could be improved."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
 

Pricing and Cost Advice

"The pricing is reasonable."
"We pay an annual subscription fee."
"AWS' pricing is fair, and costs can be cut if you look carefully at when you're using it."
"The pricing depends because with AWS there are two types of directory objects: 30,000 and 500,000. It varies. AWS provides the pricing calculators so we can get an estimate from there as per the company requirement of how many users and objects that we need to create. So we can go to that portal, put in the data, and get the quotation. There are no extra licensing fees. It's all included."
"The solution is not cheap."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"I found the pricing to be relatively high."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"It is a costly solution. Its cost, for sure, should be reduced."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Performing Arts
9%
Government
8%
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Directory Service?
The pricing is very good because it is low and there is no management cost. You do not need to hire any system administrator to manage your Active Directory.
What needs improvement with AWS Directory Service?
Some features in AWS Directory Service are not automated and are not scriptable, so they require manual work. In today's world where everything is pretty much automated and scriptable using AI, thi...
What advice do you have for others considering AWS Directory Service?
I would like AWS Directory Service to enroll a multi-factor authentication method. I would like to have an SSO federation where users, if we're hosting applications in AWS, would not need to log in...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

AWS Managed Microsoft AD
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about AWS Directory Service vs. SailPoint Identity Security Cloud and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.