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AWS PrivateLink vs Prisma Access by Palo Alto Networks comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS PrivateLink
Ranking in Enterprise Infrastructure VPN
30th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of September 2026, in the Enterprise Infrastructure VPN category, the mindshare of AWS PrivateLink is 0.9%, down from 1.0% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.4%
AWS PrivateLink0.9%
Other92.7%
Enterprise Infrastructure VPN
 

Featured Reviews

Francis Adesalu - PeerSpot reviewer
Network Administrator at WSTC Financial Services Limited
A highly stable tool that needs to improve its security
The most valuable features of the solution stem from the fact that the tool provides security features, and AWS serves as a certificate of trust for its uses. The tool is easy to set up, and it secures your internet connection, so your IP address and email are not exposed over the internet since the VPN has the ability to mask the IP addresses of users after users get an Amazon ID to use for internet browsing.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."
"The solution also provides traffic analysis, threat prevention, URL filtering, and segmentation. That combination is important because it enhances the protection and makes the traffic more secure. It also keeps things more up-to-date, enabling us to deal with more of the current threats."
"Since installing this solution we haven't had any penetration or malware, so it has definitely kept us protected."
"We are quite happy with this feature and feel very confident that the Palo Alto security stack takes care of all of these things automatically."
"With this platform, you are a step ahead in knowing what you have in your environment and accomplishing the compliance goals."
"Prisma integrates pretty nicely even if you aren't using other Palo Alto products, is very effective for a CSP solution, and the time to value is almost instant because as soon as you stand it up, it shows value by telling you all the vulnerabilities or risks in that environment."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
 

Cons

"Security is an area of concern in the product where the solution needs to improve."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"There is room for improvement in the multi-environment visibility, especially around containers."
"There can be some latency issues with the solution that should be improved."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"Compared to other products, the price is slightly high. In fact, sometimes there is a large pricing gap."
 

Pricing and Cost Advice

"The tool is not completely available for free, especially if you want to use certain features for which the cost is very minimal."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"This is not an expensive product and everything is included with one license."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"I'm still comparing, but the solution is quite expensive."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
9%
Comms Service Provider
9%
Computer Software Company
7%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

Ask a question
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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Heroku, Twilio, Autodesk, SigOpt, Aqua, Snowflake
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about OpenVPN, Tailscale, Fortinet and others in Enterprise Infrastructure VPN. Updated: September 2026.
914,109 professionals have used our research since 2012.