AWS Step Functions vs OpenText Process Automation comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Business Process Management (BPM) category. Amazon Web Services (AWS) is ranked #10 with an average rating of 8.9, while OpenText is ranked #26 with an average rating of 8.0. Amazon Web Services (AWS) holds a 1.6% mindshare in BPM, compared to OpenText’s 1.2% mindshare. Additionally, 84% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

AWS Step Functions

Read 14 AWS Step Functions reviews

2,779 Views
2,001 Comparison Views

84% willing to recommend

OpenText Process Automation

Read 10 OpenText Process Automation reviews

1,427 Views
1,113 Comparison Views

100% willing to recommend

AWS Step Functions

OpenText Process Automation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

AWS Step Functions and OpenText Process Automation both automate workflows. AWS Step Functions excels in pricing and customer support, while OpenText Process Automation leads in feature richness.

Features: AWS Step Functions is known for seamless integration with AWS services, scalability, and a focus on serverless architecture, ideal for cloud-based organizations. OpenText Process Automation offers advanced process modeling, robust compliance support, and extensive customization, making it suitable for complex enterprise workflows.

Room for Improvement: AWS Step Functions could expand its capabilities for those seeking more user-friendly low-code environments. OpenText Process Automation can benefit from simplifying deployment processes and enhancing cloud integration. Both products could enhance their documentation and community support for better user engagement.

Ease of Deployment and Customer Service: AWS Step Functions is easier to deploy due to its straightforward integration with AWS services, backed by responsive support. OpenText Process Automation may require more effort for deployment, but this is countered by comprehensive customer service that assists users through the complexity.

Pricing and ROI: AWS Step Functions provides a cost-effective pay-as-you-go pricing model, appealing for scalable solutions with minimal upfront costs. OpenText Process Automation, while potentially more costly initially, offers a solid ROI due to its extensive features, often justifying the higher expenditure for many organizations.

To learn more, read our detailed AWS Step Functions vs. OpenText Process Automation Report (Updated: February 2026).

Buyer's Guide

AWS Step Functions vs. OpenText Process Automation

February 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Step Functions

Ranking in Business Process Management (BPM)

10th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Workload Automation (11th)

OpenText Process Automation

Ranking in Business Process Management (BPM)

26th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.6%, down from 2.4% compared to the previous year. The mindshare of OpenText Process Automation is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
AWS Step Functions	1.6%
OpenText Process Automation	1.2%
Other	97.2%

Business Process Management (BPM)

Featured Reviews

reviewer2706945

Assistant Manager at a tech vendor with 10,001+ employees

Orchestration and integration simplify processes with seamless stability and reliability

I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and through visual. My main task is to develop flows. I have only implemented AWS Step Functions with AWS services, not with any third-party tools. The integration between AWS Step Functions and other AWS services is excellent, working seamlessly with EventBridge, Glue jobs, and databases. I have not encountered any challenges with customers regarding AWS Step Functions that needed me to find a workaround. The pricing of AWS Step Functions is moderate and not particularly costly. AWS Step Functions is affordable for small, medium, and enterprise businesses as an orchestration tool. I have not used any documentation, manuals, or guides for AWS Step Functions as it's very simple to implement. When help is needed, I consult Stack Overflow or AI for commands. Overall rating for AWS Step Functions: 9 out of 10.

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Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"AWS Step Functions was stable, and there were no problems that I can recall."

"It is a scalable solution."

"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."

"The integration capability is easy, whereas building state machines is tricky."

"It's Amazon, it's scalable."

"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."

"The JSON app launched recently allows us to define data execution more easily."

"One can rate all the calls and that is a good feature."

More AWS Step Functions pros

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"One of the most useful features is the code is customizable, we can make it our own."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

More OpenText Process Automation pros

Cons

"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."

"The price and support are areas with shortcomings where the solution needs to improve."

"The solution's data size limit can be improved."

"It is difficult to suggest improvements at the moment."

"There is room for improvement in terms of integration with other products. It would benefit from more integration with different applications or services."

"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."

"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."

"The pricing of the solution can be improved."

More AWS Step Functions cons

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"There is room for improvement in the pricing structure."

"The crucial missing element is the archival function."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"The integration could improve."

More OpenText Process Automation cons

Pricing and Cost Advice

"The solution's price is reasonable."

"The solution is expensive."

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"AppWorks is pretty expensive."

"The price is on the higher side."

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Manufacturing Company

10%

Computer Software Company

Insurance Company

17%

Financial Services Firm

Government

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

Questions from the Community

What do you like most about Amazon Step Functions?

The integration capability is easy, whereas building state machines is tricky.

See all answers

What is your primary use case for Amazon Step Functions?

My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.

See all answers

What advice do you have for others considering Amazon Step Functions?

See all answers

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

Comparisons

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Compared 27% of the time

Control-M vs AWS Step Functions

Compared 10% of the time

Apache Airflow vs AWS Step Functions

Compared 7% of the time

AutoSys Workload Automation vs AWS Step Functions

Compared 6% of the time

Bluespring vs AWS Step Functions

Compared 2% of the time

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Camunda vs OpenText Process Automation

Compared 13% of the time

Pega Platform vs OpenText Process Automation

Compared 9% of the time

Appian vs OpenText Process Automation

Compared 9% of the time

Microsoft Power Apps vs OpenText Process Automation

Compared 9% of the time

OpenText MBPM vs OpenText Process Automation

Compared 6% of the time

More OpenText Process Automation Competitors

Product Reports

Buyer's Guide

AWS Step Functions

January 2026

Download AWS Step Functions product report

Buyer's Guide

OpenText Process Automation

January 2026

Download OpenText Process Automation product report

Also Known As

Amazon Step Functions, Step Functions

No data available

Overview

AWS Step Functions integrate seamlessly with other AWS services to offer efficient pipeline and workflow management. Its intuitive design allows for streamlined orchestration, easily handling complex tasks.

AWS Step Functions provide robust orchestration and automation capabilities, simplifying the creation of workflows with graphical and JSON-based designs. It excels in managing tasks through advanced parallelization and error handling features. Automatic scaling further enhances performance, ensuring reliability in varied environments. However, improvements are needed in IDE integration, larger data handling, and fault tolerance. Users find value in its capacity for microservice orchestration and data integration, although dependency on the Amazon ecosystem and limited third-party integrations pose challenges.

What are the key features of AWS Step Functions?

Integration with AWS Services: Facilitates seamless coordination with AWS offerings like Lambda and Glue.
Graphical and JSON-Based Design: User-friendly interfaces simplify workflow design and management.
Advanced Orchestration: Efficiently manages task execution with parallelization and error handling.
Automatic Scaling: Ensures optimal performance by adjusting resources as needed.
Microservice Integration: Supports smooth microservice communication and operation.

What benefits should organizations assess when considering AWS Step Functions?

Enhanced Efficiency: Automates and streamlines task execution across platforms.
Scalability: Adapts to workloads, providing flexibility in resource management.
Improved Workflow Management: Facilitates reliable and error-free operations.
Visualization and Automation: Simplifies complex processes with visual tools.
Data Validation and Script Execution: Integrates data operations smoothly within data lakes.

In industries managing data pipelines, AWS Step Functions orchestrate workflows, execute parallel ETL jobs, and integrate various AWS services, enabling smoother operations and efficient data migration. Companies benefit from streamlined processes and robust handling of interdependent tasks.

Amazon Web Services (AWS)

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

AWS Step Functions vs. OpenText Process Automation

February 2026

Free Report: AWS Step Functions vs. OpenText Process Automation

Find out what your peers are saying about AWS Step Functions vs. OpenText Process Automation and other solutions. Updated: February 2026.

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