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Azure Bastion vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations achieved 20% cost savings and faster admin tasks with Azure Bastion, streamlining infrastructure and supporting more environments.
Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
We have seen a clear return on investment from Azure Bastion, mainly in operational efficiency and reduced infrastructure overhead.
Manager Technical support at Softcell Technologies Limited
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
7.2
Azure Bastion customer service is efficient and knowledgeable, with high satisfaction but some data transfer concerns.
Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
One thing I would highlight is the response time of the engineers and the expertise they have, which is very valuable.
Manager Technical support at Softcell Technologies Limited
We usually get backup within two hours.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
IT Manager at NTT DATA
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
 

Scalability Issues

Sentiment score
6.7
Azure Bastion offers scalable enterprise solutions, though customization limits and concurrent user restrictions affect some user experiences.
Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
It is designed to provide access over a private network without hitting the internet.
IT Manager at NTT DATA
It scales well across multiple subscriptions and virtual networks without requiring separate jump host infrastructure per environment.
Manager Technical support at Softcell Technologies Limited
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
 

Stability Issues

Sentiment score
8.3
<p>Azure Bastion is stable and reliable, with few issues reported, benefiting from Microsoft's strong R&amp;D support.</p>
Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
 

Room For Improvement

Azure Bastion needs browser updates, better AI for connectivity, and improvements in file transfer, monitoring, and networking.
Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
We would appreciate more advanced session recording, centralized audit reporting, and tighter integration with SIEM or SOC workflows to improve privileged access monitoring and forensic investigations.
Manager Technical support at Softcell Technologies Limited
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
IT Manager at NTT DATA
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
 

Setup Cost

Azure Bastion pricing is debated, balancing affordability and security with varied opinions compared to AWS and GCP costs.
Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Microsoft's pricing is on the higher side and could be more competitive.
IT Manager at NTT DATA
The price is not necessarily cheaper, but it is acceptable.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
 

Valuable Features

Azure Bastion ensures secure, efficient VM access with centralized control, eliminating public IP exposure and enhancing network integration.
NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
Browser-based RDP or SSH through Azure Bastion has reduced operational overhead because administrators can securely access VMs without VPN dependency, jump servers, or exposed management ports.
Manager Technical support at Softcell Technologies Limited
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
Owner at BNS
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
46th
Ranking in Remote Monitoring and Management (RMM)
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Microsoft Security Suite (26th)
NinjaOne
Ranking in Network Monitoring Software
10th
Ranking in Remote Monitoring and Management (RMM)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (17th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of June 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.0%, up from 1.6% compared to the previous year. The mindshare of NinjaOne is 10.4%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
NinjaOne10.4%
Azure Bastion2.0%
Other87.6%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Anand Yadav - PeerSpot reviewer
Manager Technical support at Softcell Technologies Limited
Secure remote access has reduced attack surface and simplifies privileged administration
The best features of Azure Bastion are secure browser-based RDP or SSH access, elimination of public IP exposure on VMs, and seamless integration with Azure networking. From a cybersecurity perspective, we especially value centralized access control, reduced attack surface, and the ability to provide privileged administrative access without deploying and maintaining traditional jump servers. Browser-based RDP or SSH through Azure Bastion has reduced operational overhead because administrators can securely access VMs without VPN dependency, jump servers, or exposed management ports. Centralized access through Azure role-based access control makes permission management much easier, allowing us to enforce least-privilege access and maintain consistent administrative controls across multiple customer environments. Another feature we find valuable in Azure Bastion is its ability to standardize secure administrative access across different customer environments. From a security operation perspective, it reduces dependency on legacy jump host architectures, simplifies access management, and helps enforce a consistent remote access security model across Azure workloads.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
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900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Comms Service Provider
10%
Construction Company
7%
Comms Service Provider
9%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion could be improved with more granular session monitoring, rich audit capabilities, and deeper integration with security operation workflows. We would also appreciate enhanced reporting...
What is your primary use case for Azure Bastion?
Azure Bastion serves as our primary solution for providing secure administrative access to Azure VPNs and VMs without exposing RDP or SSH ports to the internet. From a cybersecurity perspective, it...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about Azure Bastion vs. NinjaOne and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.