BackupAssist vs HPE Zerto Software comparison

Why PeerSpot?

BackupAssist and Hewlett Packard Enterprise are both solutions in the Backup and Recovery category. BackupAssist is ranked #61, while Hewlett Packard Enterprise is ranked #2 with an average rating of 9.1. BackupAssist holds a 0.8% mindshare in BRS, compared to Hewlett Packard Enterprise’s 1.9% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 98% of Hewlett Packard Enterprise users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

2,921 Views
2,804 Comparison Views

100% willing to recommend

HPE Zerto Software

Read 365 HPE Zerto Software reviews

28,672 Views
15,770 Comparison Views

98% willing to recommend

BackupAssist

HPE Zerto Software

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and BackupAssist compete in data protection and disaster recovery. HPE Zerto Software excels in scalability and data protection, whereas BackupAssist is cost-effective and simple.

Features: HPE Zerto Software includes near-synchronous replication, continuous data protection, and automated failover for comprehensive data protection. Its features suit enterprises requiring rapid recovery and scalability across cloud environments. BackupAssist offers file-level backup, straightforward setup, and cloud backup options, providing reliable data security for small and medium-sized enterprises.

Room for Improvement: HPE Zerto Software could enhance its analytics and reporting features and expand orchestration services. Advanced security integrations would also benefit users. BackupAssist would benefit from more advanced data recovery options, compatibility with diverse systems, and additional security measures.

Ease of Deployment and Customer Service: HPE Zerto Software requires a complex deployment but accommodates large-scale environments with comprehensive support tailored for enterprises. BackupAssist offers straightforward deployment with practical support for less complex environments.

Pricing and ROI: HPE Zerto Software demands a higher upfront investment, justifying its enterprise focus and feature range with substantial ROI through minimized downtime. BackupAssist requires a lower initial investment, appealing to budget-conscious buyers with reliable data protection.

To learn more, read our detailed BackupAssist vs. HPE Zerto Software Report (Updated: November 2026).

Buyer's Guide

BackupAssist vs. HPE Zerto Software

November 2026

Download the complete report

Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

61st

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

365

Ranking in other categories

Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st), Autonomous Operational Resilience (1st)

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of HPE Zerto Software is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	1.9%
BackupAssist	0.8%
Other	97.3%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Read full review

Aslah Faseel K

DevOps Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"Now that we are using the solution, we get notified online when our backups are done."

"I find BackupAssist very convenient to work on and I really like its user interface."

More BackupAssist pros

"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."

"If we had to deal with a ransomware event, Zerto would be one of the first things I would use, because it is going to be the fastest to restore data to a certain point. If there were a fire in our building, Zerto would be a big thing too, because we would shut down everything that's in our building. In most cases, Zerto is definitely one of the front lines. It's definitely going to be one of our prevalent DRBC layers of protection."

"We now have zero downtime using this product."

"The replication feature where it constantly replicates and sees that data is always in sync is valuable."

"HPE Zerto Software is fast, simple, and fits in our hybrid cloud model."

"With the deployment of Zerto, this has significantly improved."

"We have had great success with the product; it is one of the very few products that we have recently used that literally had no issues and worked exactly as designed."

"Every single penny we have invested in Zerto has been worth it; it has allowed us to grow our business and acquire more clients."

More HPE Zerto Software pros

Cons

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"My input would be to have their sales engineers not overpromise and then have the product underdeliver because we were scoped not-appropriately sized target hardware. That hit us hard. We went with Exagrid as our target. Because of incorrect sizing, we didn't get the expected compression, and we ran out of space. We didn't have enough capacity for all of our backups the way we wanted them tiered. It crippled Zerto as well."

"I would like Zerto to enhance the continuous backup aspect."

"It is frustrating when the protection of VMs doesn't get relocated to another host before the replication appliance powers down. In such a case, you are breaking replication for the duration of that maintenance, and that can cause some support issues when you bring it back online, where you have to go in and manually recover it."

"The ease of setup can be improved in the next release of HPE Zerto Software."

"A lot of the wording isn't very clear. If you don't know what you're looking at, it just doesn't make sense when you are setting it up."

"If the log was more detailed and more user-friendly, we wouldn't have to make the calls to the support to try and figure out where the problem lies."

"Zerto's current reporting capabilities are insufficient for our needs."

"One issue we've been having with Zerto lately is the ability to go into maintenance mode during vSphere upgrades. It doesn't have the hook into the lifecycle manager of the bump. During vCenter or ESXi upgrades, it causes VCF to fail its pre-checks because the machine doesn't power off and go into maintenance mode. It's been an issue since version 7.5 and it's impacting a basic automation function in vSphere."

More HPE Zerto Software cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's fair. My biggest gripe with Zerto is the initial scoping. What we were promised didn't work with what we ended up with."

"The pricing seems really good. We're an enterprise customer, so we get all the bells and whistles."

"It's not the cheapest tool, it's expensive. But it's doing a good job."

"Zerto is pretty reasonable. I haven't checked to see how much Rubrik is going to quote us for their solution. At least for us, the price doesn't play a big factor in the decision-making because it is a pretty small deployment for our use case."

"It is not cheap, but it is reasonable for what it is offering. It gives me the peace of mind that my data is protected. It is worth the cost."

"One of Zerto's main disadvantages is its pricing structure, which involves significant upfront costs and limited options for startups with minimal initial funding."

"Zerto is expensive but offers many features that make it competitive."

"The cost is not dirt cheap but also is not terrible."

More HPE Zerto Software pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Construction Company

29%

Comms Service Provider

19%

Financial Services Firm

Manufacturing Company

Outsourcing Company

10%

Manufacturing Company

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	97
Midsize Enterprise	94
Large Enterprise	210

Questions from the Community

Ask a question

Earn 20 points

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

See all answers

What is your experience regarding pricing and costs for Zerto?

I find HPE Zerto Software affordable.

See all answers

What needs improvement with Zerto?

I would like HPE Zerto Software to support more hypervisor platforms than currently available. Support for additional hypervisors could be added in the future. Since we have multiple platforms, we ...

See all answers

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Compared 4% of the time

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Infrascale Backup & Disaster Recovery vs HPE Zerto Software

Compared 3% of the time

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Product Reports

Buyer's Guide

BackupAssist

October 2026

Download BackupAssist product report

Buyer's Guide

HPE Zerto Software

October 2026

Download HPE Zerto Software product report

Also Known As

No data available

Zerto Virtual Replication

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

Buyer's Guide

BackupAssist vs. HPE Zerto Software

November 2026

Free Report: BackupAssist vs. HPE Zerto Software

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