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BambooHR vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BambooHR
Ranking in Benefits Administration
8th
Ranking in Cloud HCM
8th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
Talent Management (15th)
MHR iTrent
Ranking in Benefits Administration
23rd
Ranking in Cloud HCM
21st
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud HCM category, the mindshare of BambooHR is 2.8%, down from 3.1% compared to the previous year. The mindshare of MHR iTrent is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
BambooHR2.8%
MHR iTrent1.1%
Other96.1%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Senior Software Engineer at Align Technology
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable features are the recruitment module, performance module, and document storage."
"I would advise others to implement it as it is a very helpful people management tool."
"I can easily go to BambooHR to search for any staff member in the company."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"Honestly, all of the features are valuable to me."
"The product is user-friendly."
"I really value the onboarding and offboarding checklists; this once was a painful paper process that relied on memory or making many calendar reminders for each new starter, and now it’s all automated and automatically assigned to the right people."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
 

Cons

"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"We have encountered stability issues. The product can be unstable at times."
"There are some areas of reporting that could be improved, as well as features and functions of the ATS/recruitment, as this is a newer function in general."
"If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial."
"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"We had stability issues once or twice. The most significant issue was when there was an outage for a few hours and there was no out-of-hours support available."
"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"We have had scalability issues. It is not ideal for companies operating in multiple regions."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
 

Pricing and Cost Advice

"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"It was definitely cheaper than some of the larger systems."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"I rate the tool's pricing an eight out of ten."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Construction Company
12%
Manufacturing Company
8%
University
7%
Comms Service Provider
11%
Retailer
10%
University
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
No data available
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space o...
What is your primary use case for BambooHR?
I am a DevOps Engineer and I mostly deal with the Bamboo CI/CD automation part. I facilitate my team by providing the environment to run their tests. Generally, I create the pipelines that take the...
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Comparisons

 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about BambooHR vs. MHR iTrent and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.