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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
12th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (23rd)
Check Point Remote Access VPN
Ranking in Remote Access
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
92
Ranking in other categories
Enterprise Infrastructure VPN (3rd)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.5%, up from 2.7% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Check Point Remote Access VPN2.5%
BeyondTrust Remote Support3.5%
Other84.7%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
CEO at MICRODYN AG
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
Dhiren - PeerSpot reviewer
Team Lead - Network and Security at Digitaltrack
Secure data transfers and reliable remote connectivity have strengthened infrastructure
Check Point Remote Access VPN helps me secure and protect my data. If a remote user's device has a vulnerability, the VPN helps. It is very reliable and cost-effective. It keeps my data protected so no one can breach it. There is no interception between the two channels, from the user to the data center, when the VPN tunnel is established with Check Point. Check Point also has a high rate of threat prevention, so I really trust it in this case. I have noticed that my data is now more secure and reliable when accessed from a remote location. This is an issue that it has resolved for my data center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"There are no complaints about the stability. It works one hundred percent of the time."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"The main benefit for us with Microsoft Intune is centralized management of all devices, allowing us to apply one policy across the company from one location."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"It is a lightweight, reliable solution that gives IT a direct visual of occurring issues."
"The support team who are interfacing with us, are excellent. They are on time for any response."
"The most valuable feature of BeyondTrust Remote Support is the ability to control screens remotely."
"Bomgar is used for connecting with our end users and helping them to resolve any issues that they have on their computer."
"Remote Support 16.2 introduced Web Interface for Representative Console.with same functions as Desktop Console."
"It has allowed us to quickly address the needs and issues of our end users."
"I personally like the ability to share files with other machines."
"The seamless integration of chat, our ITSM management software, and remote viewing/control software makes for a valuable tool."
"Check Point has been perfect for protecting us from any type of attack or data theft during remote management."
"The best feature of Check Point Remote Access VPN is the control during the connectivity—whenever I connect to my organization's network, my PC is always connected to the private network, even whenever I connect to the internet."
"It operates effectively, particularly during challenges like adversities or infrastructure issues."
"It is easy to install the Endpoint Remote Access VPN client to different platforms."
"A single login based on a second authentication factor is giving us the possibility of integrating third-party services for authentication based on a security scheme."
"Check Point Remote Access VPN has some useful features, and configuring it is relatively straightforward."
"The policies are easy to use."
"The solution offers great security features, including zero-day protection, malware protection, anti-phishing, et cetera."
 

Cons

"Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use."
"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."
"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"My main pain point for Microsoft Intune is the contact part. Not all Android or iOS applications have access to integration, for example, contacts."
"Although the learning curve is steep, the product is well-documented.​"
"One potential improvement is in the support department."
"The ability to connect mobile devices could be improved. Smartphones and tablets are becoming more prevalent throughout corporate environments. From time to time, we have problems connecting to those devices. You can't stage the application to connect without a user's input. You had to guide them through enabling permissions for the app. Then they need to enter the URL and session key. It would be great if they could streamline that process."
"It is pricey. It would be nice if it weren't so expensive because then you could afford more licenses and have more people involved, but I get it. They do have something that's unique compared to some of their competitors out on the market. It is a very robust and safe tool. If the price could come down, that'd be great."
"They need to ensure that the remote support is compatible with the other cloud solution providers, like Huawei. Currently it is only compatible with Azure, AWS and KVM."
"The solution currently is not stable and we gave a road map of our expectations two or three days ago."
"​The possibility to integrate a chatbot would take this product to the next level​."
"One potential improvement is in the support department. Customers based in India have to wait for support staff in the UK to start their shifts for assistance on non-urgent matters, even for severity one or two issues."
"User experience and interface need improvement. The VPN client interface is functional but could benefit from a more modern, intuitive design, with clearer connection status indicators, simplified settings, and a more guided setup process would help reduce confusion, especially for less tech-savvy users."
"The connection has gotten less smooth as the number of users increases. The issue is that the logs fill up quickly. Too many users are connecting remotely. It worked great when we only had a few remote connections. Now, it is disconnecting people and dropping the internet connection."
"Knowledge base documentation can be upgraded."
"Check Point Remote Access VPN's connectivity and establishment takes time and needs to be faster."
"The client-side UI is fundamental, and there is nothing to see."
"As everything is moving to cloud environments, it would be beneficial if Check Point Remote Access VPN could provide on-demand services related to remote VPN. Users with proper authentication should be able to easily deploy VPN on their devices with just a click, perhaps with the help of plugins."
"The product needs to improve its support."
"The fully-featured security module is only supported on Windows and Mac systems, which means that organizations with Linux will face issues providing secure access."
 

Pricing and Cost Advice

"Its price is quite okay. I wish they provide certain additional features with the same license."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The purchase of the product was handled by someone else."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"The price is very reasonable."
"We pay every year for the box, and there are no additional costs."
"For a smaller customer, the cloud solution costs around $2300 per user per year."
"I highly recommend using the tech team properly trained by Bomgar. This will help the tool be more useful."
"Their pricing is a little bit high but it's negotiable depending on the type of client. It is approximately R6,000 per year for a user. I would rate the pricing a four out of five."
"Bomgar has a very fair pricing structure."
"I rate Remote Support eight out of 10 for affordability. It's definitely not the cheapest product, but you get a good return on your investment."
"The cost currently according to the client is a bit high for them."
"Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than two years."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"I give the price of the solution a five out of ten."
"I can say that the licensing costs are charged annually."
"The solution is pretty expensive. The rating is an eight."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"There is a license required for this solution."
"The price of this product is good."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Computer Software Company
10%
Government
9%
Financial Services Firm
8%
Outsourcing Company
19%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise18
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise31
Large Enterprise34
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $...
What needs improvement with Check Point Endpoint Remote Access VPN?
The main improvement I see for Check Point Remote Access VPN would be a cleaner, more modern interface. It works well...
What is your primary use case for Check Point Endpoint Remote Access VPN?
Check Point Remote Access VPN is used to provide employees access to internal corporate resources when they are worki...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.