BeyondTrust Remote Support pros and cons

BeyondTrust Remote Support enhances remote sessions with high security and auditing, reducing travel expenses while improving response times. Although praised for stability and reliability, challenges exist in performance on low bandwidth and non-Windows systems, as well as delays due to support location differences. Installation and integration require improvements, and pricing impacts accessibility. Additionally, expanding mobile connectivity for iOS and Chromebooks would enhance functionality, as would better license affordability.