BigFix vs Scalefusion comparison

HCLSoftware and Scalefusion are both solutions in the Patch Management category. HCLSoftware is ranked #8 with an average rating of 8.3, while Scalefusion is ranked #20 with an average rating of 9.0. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 100% of Scalefusion users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

BigFix and Scalefusion are robust endpoint management solutions. BigFix has an edge in comprehensive features and flexibility, while Scalefusion stands out for ease of use and modern approach.

Features: BigFix offers advanced patch management, comprehensive security features, and extensive reporting capabilities. Scalefusion provides modern device management features, seamless integration with various platforms, and strong mobile device management.

Room for Improvement: BigFix users note the complexity and the need for a more intuitive experience. Scalefusion users suggest improvements in advanced configuration settings and enhanced reporting capabilities.

Ease of Deployment and Customer Service: BigFix offers flexible deployment models but may require more initial setup time. Scalefusion is praised for its straightforward and quick deployment process. BigFix has extensive support resources, whereas Scalefusion's support team is responsive and helpful.

Pricing and ROI: BigFix has a higher initial setup cost but delivers robust ROI through comprehensive features and long-term benefits. Scalefusion offers a competitive pricing model with faster ROI due to its ease of use and quick deployment.

To learn more, read our detailed BigFix vs. Scalefusion Report (Updated: May 2026).

Buyer's Guide

BigFix vs. Scalefusion

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Ravi Khanchandani

Founder Director at Techsa Services

Long-term partnership improves customer satisfaction and delivers efficient endpoint management

BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.

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Sipho Ngubonde

Admin at IEC (Electoral Commission of South Africa)

It has significantly increased the amount of work we can perform, but blocking devices could be easier.

It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

"Conditional access helps me control uncontrolled access."

"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."

"Overall, Microsoft Intune has helped me manage devices more efficiently while maintaining better security and compliance standards across the organization."

"We handle the distribution software, collect metrics for app usage, and create policies to make the device compliant for Microsoft Intune."

"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."

"Intune's unified endpoint management platform is invaluable."

"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."

More Microsoft Intune pros

"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."

"I would recommend this solution to others."

"The tool's most valuable features are patching and integration with vulnerability scanners."

"It has plugins development options, which are great."

"We've had no issues with stability."

"Patch management is vital for security posture, so I wouldn't be surprised if BigFix is becoming increasingly popular."

"BigFix is a stable solution; you can deploy it and forget about it."

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."

More BigFix pros

"Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments."

"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."

"Scalefusion has significantly increased the amount of work we can perform and has made it much easier to achieve our goals efficiently by eliminating tedious work and cumbersome processes."

Cons

"Sometimes I am able to see latency or something which cannot be justified, but overall, since it is a cloud solution, maybe there is latency."

"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."

"There is room for improvement in integration and security as well."

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."

"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."

"The MacBook management could be better."

"What I'd like to see in their next upgrade is more in the context of today's security policies and what's needed, for them to keep adding features based on that, for example boosting security, so they can keep on adding security features, and that is the best they can do."

"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."

More Microsoft Intune cons

"I deducted two points because BigFix is not a brand that you can just use. It is not very user-friendly."

"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."

"We are looking for better images for third-party operations like article databases, for example, other article application servers, and the SAP applications."

"I have concerns about BigFix's pricing, which I find to be slightly on the higher side."

"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."

"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."

"Technical support is getting better. About five years ago, it was horrible."

"They don't have a proper mobile device management capability."

More BigFix cons

"One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment."

"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."

"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button."

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"The pricing is good because customers are not complaining about it."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"The E5 license is expensive."

More Microsoft Intune pricing and cost advice

"The price of BigFix could be lower. However, I am always seeking a lower price."

"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."

"The price of the solution is high. There are not any additional fees from the standard license."

"The cost is slightly high."

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."

"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."

More BigFix pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

13%

Manufacturing Company

10%

Government

Computer Software Company

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...

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What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...

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What is your primary use case for BigFix?

I have been working at Tech Data for the last 12 plus years.

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What needs improvement with Scalefusion?

One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owne...

See all answers

What is your primary use case for Scalefusion?

Our typical use cases for the product involve auto-enrollment, zero-touch deployment, location tracking, application ...

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What advice do you have for others considering Scalefusion?

In terms of device management, the platform is particularly effective for managing Android devices, especially Samsun...

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Compared 7% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

BigFix

June 2026

Download BigFix product report

Buyer's Guide

Mobile Device Management (MDM)

June 2026

Download Scalefusion product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Tivoli Endpoint Manager

No data available

Interactive Demo

Demo not available

Microsoft

HCLSoftware

Demo not available

Scalefusion

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

HCL BigFix offers a Unified Endpoint Management platform that enhances security, reduces costs, and simplifies IT operations across hybrid, multi-cloud environments through a centralized control structure.

BigFix streamlines enterprise IT management by integrating infrastructure security, endpoint remediation, and employee experience automation within a single platform. It enables IT Operations and Security teams to function efficiently from a unified control plane, managing over 155 million endpoints. Its robust architecture supports continuous compliance and automated vulnerability remediation, closing the gap between detection and fix. It excels in digital employee experience by ensuring proactive monitoring and utilizing agentic AI for self-healing workflows and intelligent automation, thereby reducing manual efforts and enhancing productivity.

What are BigFix's key features?

Efficient Patch Management: Automates and optimizes patch distribution across platforms.
Compliance Integration: Ensures robust adherence to compliance standards through automated processes.
Scalability: Capable of managing and securing an extensive range of endpoints.
Multi-Platform Support: Provides management for various operating systems through a single console.
Customization Options: Enables API-based customizations and versatile reporting capabilities.

What are potential benefits and ROI factors?

Enhanced Security: Swift vulnerability management reduces risk exposure.
Cost Efficiency: Centralized management minimizes operational complexities and expenses.
Operational Resilience: Maintains compliance and security across distributed environments.
Ease of Management: Simplifies diverse environment management with robust tools.
Boost in Productivity: Reduces manual IT efforts while improving employee experience.

Industries such as telecom, finance, and industrial facilities leverage BigFix for comprehensive patch management, software deployment, and inventory solutions. They benefit from its capacity to support endpoint security, compliance, and diverse operational needs, using it for vulnerability assessment and custom content creation.

HCLSoftware

Scalefusion offers an efficient solution for mobile device management, providing robust features tailored to the needs of businesses looking to manage, control, and secure their devices effectively.

Scalefusion supports a wide range of devices and operating systems, enabling businesses to implement a security-first approach while streamlining IT operations. It's designed to simplify management tasks, allowing admins to focus on strategic initiatives rather than everyday device management challenges. Scalefusion is noted for its flexibility, offering capabilities that enhance productivity across different sectors.

What are the key features of Scalefusion?

Kiosk Mode: Enables lockdown of devices to single or multiple applications, ensuring secure and focused use.
Application Management: Facilitates the deployment and update of apps across devices from a unified platform.
Content Management: Provides streamlined distribution and management of corporate files and documents.
Remote Support: Allows IT teams to troubleshoot devices in real-time, minimizing downtime.
Compliance Control: Ensures devices meet company security policies and regulations.

What benefits or ROI should users look for?

Enhanced Security: Provides robust measures to protect sensitive data against unauthorized access.
Operational Efficiency: Reduces time and resources spent on device management, allowing focus on business growth.
Cost Savings: Minimizes operational costs by improving resource allocation and reducing device downtime.
Scalability: Adapts to the scaling needs of businesses without compromise in management quality.
User Satisfaction: Streamlines device usage fostering higher employee satisfaction and productivity.

Scalefusion has been effectively implemented across specific industries, such as logistics, retail, and healthcare. In logistics, it assists in tracking and managing field devices to ensure efficient operations. In retail, it supports secure transactions and customer interactions through kiosk implementations. The healthcare sector benefits from its robust compliance control, ensuring that sensitive patient data remains secure.

Scalefusion

Sample Customers

Mitchells and Buzzers, Callaway

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu

Buyer's Guide

BigFix vs. Scalefusion

May 2026

Free Report: BigFix vs. Scalefusion

Find out what your peers are saying about BigFix vs. Scalefusion and other solutions. Updated: May 2026.

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