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BigFix vs Scalefusion comparison

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Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Unified Endpoint Management (UEM)
11th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (23rd), Patch Management (8th), Autonomous Endpoint Management (6th)
Scalefusion
Ranking in Unified Endpoint Management (UEM)
19th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Web Content Filtering (13th), Mobile Device Management (MDM) (12th), Enterprise Mobility Management (EMM) (17th), Patch Management (25th)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
Jijin Joseph - PeerSpot reviewer
Technical Director at Channelnext
An MDM solution for controlling and restricting data on devices
Everyone is using high-end devices, such as mobile devices. If they lose their devices, how about the data copied to other devices? Once the device is lost, you can remotely delete all of the data and block the device, preventing anyone from using or reusing it. This will keep your devices secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The cloud base is perfect for me."
"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"One of the main features of the solution is it allows the management of many devices in different ways."
"Since the introduction of Microsoft Intune, we have had the problem completely taken care of."
"The performance of Microsoft Intune is good."
"Microsoft Intune has positively impacted our organization by giving us a more centralized and consistent way to manage endpoints, especially as remote and hybrid work become more common."
"I would say that Microsoft Intune is absolutely the right choice for any organization that is already invested in the Microsoft 365 ecosystem and wants a unified cloud-native endpoint management approach."
"It covers multiple operating systems and helps with patch management."
"We've had no issues with stability."
"BigFix is a good product with good technical support."
"It's easy to use, not complicated."
"It represents to a customer a very strong and quick ROI, so the investment and value becomes very positive early on."
"We basically use it as our master source and then, from that, it helps us provide a source of truth."
"IBM BigFix is one of the easiest client management tools to install."
"It has plugins development options, which are great."
"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."
"Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments."
"Scalefusion has significantly increased the amount of work we can perform and has made it much easier to achieve our goals efficiently by eliminating tedious work and cumbersome processes."
 

Cons

"I think nine is a very good rating for this solution, and I kept one point out because I think in the future it requires improvement based on future scalability in the IT infrastructure."
"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"It would be helpful if there was proactive remediation."
"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"The security features should be improved."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"They don't have a proper mobile device management capability."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home."
"I would like to see more integration with external data."
"We are looking for better images for third-party operations like article databases, for example, other article application servers, and the SAP applications."
"Technical support depends on who you get. I deal with some amazing support folks, and then I've dealt with some less-than-amazing support folks."
"One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment."
"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button."
"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."
 

Pricing and Cost Advice

"It is expensive. The cost depends on the license that we choose."
"The licensing is on a yearly basis."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Intune is included with our F3 and E5 licenses."
"Microsoft Intune's pricing is reasonable."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"I have no comment on pricing of the solution."
"Every customer used to purchase licenses based on their needs."
"The license is subscription-based."
"The cost is slightly high."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"It might be about $23 a client."
"Its price is very reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
13%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
6%
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
No data available
 

Interactive Demo

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu
Find out what your peers are saying about BigFix vs. Scalefusion and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.