Bizagi and Boomi AtomSphere Flow compete in the business process management and integration platforms market. Bizagi's ease of use in automating workflows gives it an upper hand in simplicity, whereas Boomi AtomSphere Flow's strong integration capabilities make it standout for businesses needing extensive system connections.
Features: Bizagi provides a highly customizable process designer, easy drag-and-drop automation, and comprehensive process modeling. Boomi AtomSphere Flow offers robust data integration tools, seamless connectivity with multiple systems, and efficient API management.
Room for Improvement: Bizagi needs enhancements in system performance, more robust analytics features, and improved mobile accessibility. Boomi AtomSphere Flow requires better documentation, enhanced error reporting, and an easier learning curve for new users.
Ease of Deployment and Customer Service: Bizagi is known for its simple deployment process and reliable customer support. Boomi AtomSphere Flow has mixed reviews concerning its deployment complexity but receives high praise for its responsive and effective customer service.
Pricing and ROI: Bizagi offers a reasonable pricing model that delivers a good ROI through improved process efficiency. Boomi AtomSphere Flow has higher costs but its extensive integration features justify the expense, potentially providing substantial long-term savings in complex integration scenarios.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
It lacks clarity on how to reach out, write emails, or understand responsiveness.
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
In terms of scalability, the tool is quite scalable, and I would rate it eight or nine.
I would rate the scalability as nine out of ten, as it effectively scales to meet our clients’ needs.
The solution maintains high stability, which makes it reliable.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
Boomi could improve its customer support by providing clearer communication channels, enhancing responsiveness, and offering more proactive support resources like newsletters and webinars.
It lacks features like the ESQL scripting language found in IBM's, which makes integration transformations easy.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
The pricing is considered a bit expensive yet not excessively so, particularly when compared to similar solutions like MuleSoft.
The pricing is good for a small-scale company like ours, and the licensing cost is reasonable.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
We use Boomi for various types of integrations, such as SFTP integration, database integration, Snowflake integration, and we also perform transformations using maps and scripts.
The most valuable features include the ease of designing Boomi flows and the significant cost savings and reduced time to market they offer our clients.
| Product | Market Share (%) |
|---|---|
| Bizagi | 4.2% |
| Boomi AtomSphere Flow | 1.0% |
| Other | 94.8% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.
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