No more typing reviews! Try our Samantha, our new voice AI agent.

BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect [EOL] comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd)
Trend Micro ServerProtect [...
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
EO
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
Advanced server defenses have strengthened threat detection and protected critical infrastructure
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific rules to achieve particular actions or use cases. We have had instances where a malware is dropped and that malware executes, it is detected, but because the malware has been altered a little bit, either in naming or slight behavior changes, the system is not able to stop it. This is unless you harden the rule to say block anything that appears out of place. My thinking as a security expert is that malware will typically behave outside of the normal operation of the organization. Instead of saying malware behavior based on malware behavior, I would say use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation to identify if it is a malicious file execution or otherwise. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal. They need to work on that area. There is a lot of competition today. When Trend Micro ServerProtect initially came out, they were premium, so there was not a lot of competition. Competition is dropping their price. Trend Micro ServerProtect should also come down on the pricing to meet competition. Though it is a great solution and an integrated solution, I think they should also meet the market competition. CrowdStrike is there, Palo Alto is there. There are many other competitors, but they need to also look at what is happening. They need to work on it. I would not say that they are overly priced, but I think they can be more competitive, especially with their new credit allocation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It detected stuff that other things wouldn't detect."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"The tool's use cases are relevant to security."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"Palo Alto is the best security solution in the market."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"The quick installation would be the most valuable aspect of this solution."
"The solution’s AI is its most valuable feature."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"A user can continue to add endpoints and the solution will continue to perform well."
"Its setup is simple if you have a Windows device; it is executable."
"The excellent integration of Trend Micro ServerProtect with cloud platforms has benefited my organization through increased flexibility, allowing control of both on-premise and cloud environments through a single console, which provides a significant advantage to the solution."
"The initial setup is very straightforward."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"It can be managed from the cloud."
"The most valuable feature is Data Loss Prevention (DLP)."
"The most valuable features are the anti-malware and antivirus capabilities, and the solution is also very easy to use."
"Allows us to protect OneDrive and SharePoint, and emails too."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
 

Cons

"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"The main issue I could point out is the offline agents and the way that it is missing."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"There are some default policies which sometimes affect our applications and cause them to run around."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"Product might have some bugs."
"The product must make the interface a little more user-friendly."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"There are a lot of false positives and it takes up a lot of time."
"For advanced security, I wouldn't."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"Trend Micro could perhaps be more intuitive."
"The cost is very high and it should be lower to be more competitive."
"What can be improved is that the cost is very high."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"The endpoint protection could always be stronger."
"I had some issues with technical support early on, there were some delays and I had difficulties raising a ticket with them."
 

Pricing and Cost Advice

"Very costly product."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"I am using the Community edition."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The price of the solution is high for the license and in general."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"I feel it is fairly priced."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"CylancePROTECT is an affordable solution."
"The tool is not that expensive."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The licensing part of the product is too expensive compared to other solutions in the market."
"It's not so heavily priced; rather, it's average and decent."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"I think that the price we are paying is good for what it is."
"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."
"Pricewise, this product is okay."
"The product is available at a reasonable price"
"This product has an annual subscription, but also offers MSP options."
"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
7%
Manufacturing Company
10%
Construction Company
10%
Performing Arts
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for Trend Micro ServerProtect?
I am aware of the price of this solution. The price is good, and the licensing is fair.
What needs improvement with Trend Micro ServerProtect?
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection wor...
What is your primary use case for Trend Micro ServerProtect?
Trend Micro ServerProtect is basically a server protection solution. Given the system architecture, there is endpoint...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Siemens
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: July 2026.
908,800 professionals have used our research since 2012.