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BMC TrueSight Automation for Networks vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
22nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (10th)
WhatsUp Gold
Ranking in Configuration Management
20th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (21st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Log Management (39th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 2.5%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.9%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
WhatsUp Gold1.9%
BMC TrueSight Automation for Networks2.5%
Other91.0%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SiddharthSinha - PeerSpot reviewer
Chief Executive Officer at Kinsfolk Technology Private Limited
Beneficial compliance management, easy backup configuration, and supports multiple devices
My advice to others is the user should be familiar with the network that the solution that is going to be used. This is a network management tool, and the network engineers or the users of the tool much know how to manage it. The right privilege management should be done because you have to be careful that there are not any accidental changes to the network. Depending upon the roles and responsibilities, the correct access should be given which is very important. I rate BMC TrueSight Network Automation a nine out of ten.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is a must and should be needed for this time, for this hybrid model period, and I highly recommend this product for employees, education institutions, or device management."
"What I like most about Microsoft Intune is that it's agile and easy to deploy, and it covers the maximum number of policies."
"I can control applications, and I can secure applications by using the MAM policy, which is very effective and very helpful in protecting our users' data on mobile devices such as iPhones and Android phones."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"This is a great solution for anyone wanting a modern endpoint device management solution."
"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."
"If I assess Intune's user experience, I would say it is perfect and simple."
"Advanced endpoint analytics provides granular information about devices in Microsoft Intune, facilitating easier troubleshooting at system and application levels."
"The network security of BMC TrueSight Network Automation has been the best feature."
"Simplest application for network automation with all the automation features."
"We use it to back up configurations so the configuration management is valuable for us."
"The compliance management, patching, and OS upgrades are useful features."
"Reduced manual efforts in managing the devices, made changes on thousands of devices automatically, and automated repetitive processes using templates and policies."
"It has absolutely helped our organization to use skilled personnel for more productive tasks because now we have the data that people need so that they can do their jobs better and more efficiently."
"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"One thing good about WhatsUp Gold is that it is fairly stable."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"The most valuable feature is the auto-discovery function."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The solution effectively monitors network devices and servers."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
 

Cons

"The support is not very good. It's very poor."
"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."
"The UI is not user-friendly and has room for improvement."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"We would like to see support for Chrome and/or devices for Chromebooks."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"They should add more automation policies for different vendors devices like Ruckus Wireless."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"I believe there could be new features in terms of the latest technology."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Sometimes it's a little bit slow."
"The technical support does not bother to respond."
"Regional product team support is not very good."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"We can never achieve or get a good picture of the network topology."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
 

Pricing and Cost Advice

"This cost is approximately $30 USD per user per month."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"Pricing can be improved."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"We have the business premium licenses for the solution."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"The tool is cheaper than our company's other MDM tools."
"The solution is more costly than the other competitors."
"The solution is worth the price."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"This is a well priced solution."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"The price of WhatsUp Gold is good."
"The most valuable feature is the cost compared to other solutions."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
15%
Construction Company
12%
Comms Service Provider
11%
Outsourcing Company
10%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

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What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,563 professionals have used our research since 2012.