Bonita BPM vs Hyland OnBase comparison

Why PeerSpot?

Ofelia and Hyland are both solutions in the Business Process Management (BPM) category. Ofelia is ranked #26, while Hyland is ranked #13 with an average rating of 8.0. Ofelia holds a 1.7% mindshare in BPM, compared to Hyland’s 1.0% mindshare. Additionally, 96% of Ofelia users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Bonita BPM

Read 27 Bonita BPM reviews

6,658 Views
4,727 Comparison Views

96% willing to recommend

Hyland OnBase

Read 16 Hyland OnBase reviews

8,815 Views
2,380 Comparison Views

100% willing to recommend

Bonita BPM

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 7, 2026

Bonita BPM and Hyland OnBase compete in the business process management space. Hyland OnBase is often seen as superior due to its robust feature sets.

Features: Bonita BPM offers customization, a flexible workflow design, and integration with Java modules. Hyland OnBase provides comprehensive document management, process automation, and detailed security features.

Room for Improvement: Bonita BPM could enhance its user interface and provide more detailed documentation. It might also improve its mobile accessibility. Hyland OnBase may enhance its performance with fewer keywords, offer more technical support documentation, and improve its mobile access.

Ease of Deployment and Customer Service: Bonita BPM offers a straightforward, quick deployment. Hyland OnBase requires a more involved deployment but benefits from excellent customer support and training resources.

Pricing and ROI: Bonita BPM offers a cost-effective solution with strong ROI potential due to its rapid deployment. Hyland OnBase may need a higher initial investment but provides substantial ROI through feature-rich platforms that enhance long-term operational efficiency.

To learn more, read our detailed Bonita BPM vs. Hyland OnBase Report (Updated: September 2026).

Buyer's Guide

Bonita BPM vs. Hyland OnBase

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita BPM

Ranking in Business Process Management (BPM)

26th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Process Automation (29th)

Hyland OnBase

Ranking in Business Process Management (BPM)

13th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (16th)

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of Bonita BPM is 1.7%, down from 3.0% compared to the previous year. The mindshare of Hyland OnBase is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Hyland OnBase	1.0%
Bonita	1.7%
Other	97.3%

Business Process Management (BPM)

Featured Reviews

Mohamed Guermazi

Technical Director / Project Manager at I-way

The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited

We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…

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Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."

"I really enjoy using the workflow management tool."

"With Bonita BPM, you can run the process (as it will in the final stage) immediately after the design stage, giving you 100% control over the quality of your processes and flows."

"Studio provides an opportunity to get early feedback from real users and quickly change the process and forms."

"This product is very easy-to-use and user-friendly."

"I think Bizagi is a powerful software or tool for organization, but Bonita is user-friendly and easy-to-use — easier to use for development."

"Of the three BPM vendors I evaluated, Bonita was the best in creating forms, ease of customization of forms, and versatility of supported platforms, and it is the only BPM platform that I've seen so far that allows for versioning of artifacts."

"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."

More Bonita BPM pros

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Its most valuable aspect is its flexibility"

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."

"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

More Hyland OnBase pros

Cons

"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."

"The dashboard has limited features."

"The documentation and examples definitely could be enhanced."

"The price is good, but I do not like the process instance annual quantity pricing base used today."

"It would be nice to have a wizard to help walk through the development process and create a backbone."

"There is a considerable learning curve."

"That said, creating custom connectors for 3rd party applications and APIs is still a challenging task."

"The menus likely would be more intuitive if read in French. Things seem to be under strange headings at times."

More Bonita BPM cons

"Software malfunctioning usually occurs when we receive documents from external sources."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"As an ECM solution, there are a lot of improvements needed. For example, the web client should address the next generation of web technologies such as HTML5 and stylish layout."

"The application could potentially be more open-source, allowing integration with more solutions."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."

"Hyland OnBase could be improved in terms of service support response time."

More Hyland OnBase cons

Pricing and Cost Advice

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"The Enterprise edition is very expensive."

"You pay an annual fee and can have an unlimited number of processes and users."

"The Community Edition comes free of charge."

"We are using the Community Version, which can be used free of charge."

"The price of the solution is reasonable."

"The price is fair for what we are using the solution for."

"I believe this is a very good financial choice."

More Bonita BPM pricing and cost advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Government

Financial Services Firm

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	14

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

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What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

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What needs improvement with Hyland OnBase?

More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...

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What is your primary use case for Hyland OnBase?

As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...

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Product Reports

Buyer's Guide

Bonita BPM

October 2026

Download Bonita BPM product report

Buyer's Guide

Hyland OnBase

October 2026

Download Hyland OnBase product report

Also Known As

Bonita BPM

OnBase

Overview

Bonita BPM is the business process automation platform from Ofelia, formerly Bonitasoft. Model, automate and optimise processes with BPMN notation, a clear separation between visual design and code, and full extensibility. Available in an open source edition and an enterprise edition.

Ofelia

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Ofelia, the company formerly named Bonitasoft, was founded in 2009 and serves more than 130 organisations across 40 countries. It has two products, Ofelia Agentic and Bonita BPM. Bonita BPM is available in an open source community edition and in a commercial subscription edition.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Bonita BPM vs. Hyland OnBase

September 2026

Free Report: Bonita BPM vs. Hyland OnBase

Find out what your peers are saying about Bonita BPM vs. Hyland OnBase and other solutions. Updated: September 2026.

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