Bonita BPM vs Make comparison

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Bonita BPM

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Executive SummaryUpdated on Oct 7, 2026

Bonita BPM and Make compete in the business process management and automation space. Bonita BPM is preferred for its affordable pricing and support, while Make is valued for its advanced automation features, which justify its higher cost.

Features: Bonita BPM offers process modeling, customization, and integration, making it strong in process management. Make provides advanced automation tools, handling complex workflows with flexible integrations and a drag-and-drop interface, making it user-friendly for automating tasks.

Room for Improvement: Bonita BPM could benefit from enhancements in user interface flexibility and cloud-based deployment options. It might also improve scalability to match modern cloud services. Make can enhance integration options with more platforms and refine its support for non-technical users. It could also focus on reducing the learning curve for complex scenarios.

Ease of Deployment and Customer Service: Bonita BPM uses a traditional deployment model with dedicated support, appealing to enterprises seeking stability. Make's cloud-based model enables easy scaling and integration with cloud services, along with quick, effective customer support for agility and rapid issue resolution.

Pricing and ROI: Bonita BPM offers competitive pricing with transparent costs, leading to favorable ROI for cost-effective process management solutions. Make incurs higher initial costs but delivers strong ROI by enhancing operational efficiency through impactful automation features.

To learn more, read our detailed Bonita BPM vs. Make Report (Updated: September 2026).

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Bonita BPM vs. Make

September 2026

Helped 916,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita BPM

Ranking in Process Automation

29th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Business Process Management (BPM) (26th)

Make

Ranking in Process Automation

7th

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

AI Software Development (3rd)

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of Bonita BPM is 2.0%, down from 3.9% compared to the previous year. The mindshare of Make is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Mindshare Distribution
Product	Mindshare (%)
Make	1.6%
Bonita	2.0%
Other	96.4%

Process Automation

Featured Reviews

Mohamed Guermazi

Technical Director / Project Manager at I-way

The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited

We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…

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Dinesh Lavu

Development Engineer at CSAFI

Automation workflows have saved time and have reduced manual work for my client projects

Most of what I learned about Make is mainly from the templates only. Anything that I tried to do, I try to see who has done it already and try to understand and rebuild it. When I'm trying to build some workflows, there's a chatbot component. When I ask for something, it helps me in that. Or if I get a bug that I'm finding difficult to debug or understand the use case or the log, it clearly explains it to me and sometimes it advises me to do certain things, so that it's easy for me to fix it. One area for improvement is an auto-building feature. Another is how n8n has a chatbot completion where you can bring some LLMs into the workflow and integrating Ollama and all of that is something I felt is really needed for Make also.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find process management and user interface designing the most valuable features."

"Bonita is user-friendly."

"The user interface is easy to use."

"Process automation with Bonita BPM is really easy."

"Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also"

"Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable."

"When there is heavy customization in the process Bonita is the best compare to other products in the market."

"The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations."

More Bonita BPM pros

"Make has positively impacted my organization by enabling me to generate numerous leads because it is easy to implement, which allowed me to drastically reduce the time needed to create and present a minimum viable product to clients."

"This has made a very positive impact on my life because initially I was not able to do things quickly and efficiently, but now with the help of Make, I can plan many things that help my work become efficient."

"I am using Make for content creation, and it saves time in content creation for me and helps with tasks by creating content for me even without writing a single word."

"The new AI feature that Make has launched is really amazing."

"The best features Make offers include its very visual interface, which stands out for me."

"Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn."

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

More Make pros

Cons

"BPMN 2.0 notations are not all supported, would love to see them all coming in (e.g. complex gateway)."

"There is a considerable learning curve."

"It is missing some important features that other products have."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

"The initial setup is not easy compared to other products."

"The interface is advanced and quite good, but it could improve."

"The dashboard has limited features."

"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

More Bonita BPM cons

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

"There is a file size constraint, as when I try to upload a PDF question bank of 200 pages, it shows an error and the file cannot process the data."

"Sometimes the platform is too laggy and loads slowly."

"I chose a nine out of ten because sometimes my browser gets crashed while working on Make, and I do not know why."

"Make has helped me save time positively, but I think there is room for improvement in Make as well."

"Make can enhance the credit limit for free use because what is happening now is that most of the credits have been used during testing only."

"Make can be improved in terms of the code module, as sometimes I use it at a developer level, and I want it to be more specific; when using the webhook, some data structures may require a lot of time to organize, so if a code node is available, it would help me structure data effectively."

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

More Make cons

Pricing and Cost Advice

"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."

"You pay an annual fee and can have an unlimited number of processes and users."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"Price to service ratio with Bonita BPM is good."

"We are using the Community Version, which can be used free of charge."

"The product's pricing is acceptable. Pricing is yearly."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"The price is fair for what we are using the solution for."

More Bonita BPM pricing and cost advice

"The price of Make is approximately $20 per month for the platform."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Outsourcing Company

15%

Educational Organization

12%

Manufacturing Company

12%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

What is your experience regarding pricing and costs for Make?

Regarding my experience with pricing, setup costs, and licensing for Make, I would add that they need to provide a dark mode because the UI is in light mode. I remember that when I was working late...

What needs improvement with Make?

I think there are improvements needed for Make. They could add a guide roadmap for beginners to make it more accessible. While Make is easy to use, there is always room for improvement. There are m...

What is your primary use case for Make?

My main use case for Make involves automating social media content creation and personalized content creation for my social profile like Instagram.

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Product Reports

Download Bonita BPM product report

Bonita BPM

October 2026

Download Make product report

September 2026

Also Known As

Bonita BPM

Integromat

Overview

Bonita BPM is the business process automation platform from Ofelia, formerly Bonitasoft. Model, automate and optimise processes with BPMN notation, a clear separation between visual design and code, and full extensibility. Available in an open source edition and an enterprise edition.

Ofelia

Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.

At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.

What features does Make offer?

Visual Workflow Builder: Create and edit workflows effortlessly with a friendly interface.
App Integration: Supports numerous apps, enabling diverse connections.
Real-Time Monitoring: Track workflow executions with precise analytics.
Conditional Logic: Implement logic paths for smarter automations.

What benefits can users expect from Make?

Increased Efficiency: Automating tasks reduces manual intervention, saving time.
Cost Reduction: Lower operational costs with streamlined processes.
Scalable Solutions: Easily adjust workflows to meet growing business demands.
Enhanced Productivity: Focus on high-priority tasks with automated operations.

In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.

Sample Customers

Ofelia, the company formerly named Bonitasoft, was founded in 2009 and serves more than 130 organisations across 40 countries. It has two products, Ofelia Agentic and Bonita BPM. Bonita BPM is available in an open source community edition and in a commercial subscription edition.

Buan Consulting, Armadia