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Make vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Make
Ranking in AI Software Development
20th
Average Rating
7.2
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
Process Automation (26th)
Zapier
Ranking in AI Software Development
17th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (24th), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (18th)
 

Mindshare comparison

As of February 2026, in the AI Software Development category, the mindshare of Make is 0.6%, down from 1.4% compared to the previous year. The mindshare of Zapier is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Market Share Distribution
ProductMarket Share (%)
Zapier0.5%
Make0.6%
Other98.9%
AI Software Development
 

Featured Reviews

FA
Chief Executive Officer at Ashtex Solutions
Flexibility and efficiency accelerate business processes
Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be clarity about whether the data is secure while passing through these automations or integrations created within Make. The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved. The operation consumption is too high and sometimes becomes a burden on the client. Make needs to review its pricing strategy since they have tough competition from n8n. Make sometimes has issues with user logins and data saving when simultaneously working on two different PCs or when two developers are working on something or some blueprint. It can lose saved data from one interface to the other, and when logging on with the same user on another workstation, it occasionally misbehaves. We were unaware that Make had its own local implementation module. They need to advertise this feature more effectively as we are developing many projects in Make and working with various clients.
RL
Product Owner | Integration
Diverse integration options support workflow automation while pricing and support need improvements
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Make has a very good return on investment because although we pay that amount, we secure clients and the client life cycle is kept intact."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"I utilized Zapier's feature of connecting over 2000 apps for various automations in my business processes."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"Zapier is user-friendly and most information is available within the page for specific automation."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The solution is a SaaS and does not require a complex setup."
"The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions."
"Webhooks are the most valuable feature of Zapier."
"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."
 

Cons

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"One thing is that the platform is really slow when loading. It takes about three minutes to get to the page of an automation and start changing things."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"There could be improvements in creating more complex workflows within the data domain."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"It could support various languages along with Python."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"I think that this solution should have more apps connected to it."
 

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"The price of Zapier is approximately $75 monthly."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very affordable."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"The product is reasonably priced."
"Think your Zaps through to make sure you don't use more Zaps than you need."
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Top Industries

By visitors reading reviews
No data available
University
11%
Financial Services Firm
9%
Retailer
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Make?
I find the pricing, setup costs, and licensing costs of Make to be reasonable.
What needs improvement with Make?
One thing is that the platform is really slow when loading. It takes about three minutes to get to the page of an automation and start changing things. That is really slow and frustrating. Another ...
What is your primary use case for Make?
In our current company, we have a funnel workflow for the people who sign up. We do certain things such as creating database entries, creating our CRM entries, and then updating the information. If...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Also Known As

Integromat
No data available
 

Overview

 

Sample Customers

Buan Consulting, Armadia
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Make vs. Zapier and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.