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Box vs Jive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Cloud Storage (10th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)
Jive
Ranking in Enterprise Content Management
28th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (8th), Knowledge Management Software (12th), Enterprise Intranet (3rd)
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of Box is 3.6%, down from 4.2% compared to the previous year. The mindshare of Jive is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box3.6%
Jive1.2%
Other95.2%
Enterprise Content Management
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the ease of use."
"For basic file storage and a little collaboration, the product is fine."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"The best features of Box for me include the structured file organizing, which is the most important part I found, and apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me."
"Simple file sharing and sync for internal and external customers."
"Most of the time, they are running a free 50GB for life promotion, which is a pretty good deal."
"It is a very user-friendly product; the solution is stable and, for me, it's very easy to navigate whether I'm in my email, Smartsheet, or SLAM so that I can get my documents, make changes, and load them back without any complexity."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"We recently rebranded our organization and used this tool as our primary channel."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"Various business groups were able to collaborate effectively using this tool."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"The platform works well to collaborate with creating documents or media for a specific goal."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
 

Cons

"One thing that Box would benefit from is a records management component."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"In future releases, there could be encryption, to have better security."
"Tasks and comments could be easier to see, report, search, and manage."
"I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISVs."
"Maturity of the enterprise security around user management."
"Collaborative editing was challenging if multiple people were in a document at once."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"The search engine could be improved and also provide some kind of indexing."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"Stream activity could be better organized."
"Create a better way of adding users in bulk by email address."
"The mobile app could be better."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"We had major performance issues when our user base went up."
 

Pricing and Cost Advice

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"Box needs to improve with their pricing in terms of licensing costs."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Better sign a full year's contract to get a discount."
Information not available
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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
6%
Construction Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
Ask a question
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Comparisons

 

Also Known As

No data available
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Box vs. Jive and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.