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BP Logix Process Director vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BP Logix Process Director
Ranking in Business Process Management (BPM)
47th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Hyland OnBase
Ranking in Business Process Management (BPM)
14th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
16
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (14th)
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of BP Logix Process Director is 0.7%, up from 0.2% compared to the previous year. The mindshare of Hyland OnBase is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.1%
BP Logix Process Director0.7%
Other98.2%
Business Process Management (BPM)
 

Featured Reviews

SeniorBu9e5a - PeerSpot reviewer
Senior Business Analyst at a marketing services firm with 10,001+ employees
The software is incredibly easy to use and can integrate with any platform (CRM, ERP, HRIS, etc.)
The best features of this product are the following: * Point and Click interface, which requires zero coding and anyone can build workflows and processes without any difficulty. * Seamless customization of the instance so you can customize it to your business needs without the need for developers. * Analytics, which provides 360 views of your business processes in real time (crucial for business decisions) and mobile capabilities so users can execute, track and approve processes on the go no matter where you are (the application is web-based). * Another huge and important feature is security. Process Director holds strong security features within groups and partitions to prevent users from viewing certain data (especially internal and external) and allows administrators to build unique security settings.
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software is incredibly easy to use and can integrate with any platform (CRM, ERP, HRIS, etc.)."
"Rapid adoption by user community to automate and facilitate existing processes as well as creation of new processes."
"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."
"Its most valuable aspect is its flexibility"
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
 

Cons

"At times the documentation is somewhat unclear or missing, but the support is very helpful in resolving any questions."
"The one area of improvement would be marketing of the product."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"As an ECM solution, there are a lot of improvements needed. For example, the web client should address the next generation of web technologies such as HTML5 and stylish layout."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"Software malfunctioning usually occurs when we receive documents from external sources."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution’s initial setup is a little difficult."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
 

Pricing and Cost Advice

Information not available
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Government
11%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

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What is your experience regarding pricing and costs for Hyland OnBase?
The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland ...
What needs improvement with Hyland OnBase?
I believe Hyland OnBase could improve by making its user interface more user-friendly.I am referring to the learning curve, and I can tell you that the experience with the platform's learning curve...
What is your primary use case for Hyland OnBase?
Hyland OnBase serves as the primary document management solution for all of my company's documents.A concrete example of how I use Hyland OnBase for document management within my organization is th...
 

Also Known As

No data available
OnBase
 

Overview

 

Sample Customers

Abbott Labs, Bechtel, City of West Allis, County of Fresno, Davis Applied Technology College, Dupont, Haggen, Johnson & Johnson, Leo Burnett, Multi-Chem, NORESCO, NEC Labs, Rentokil Initial, RidgeWorth Capital Management, Rite-Aid, Sandler and Travis Trade Advisory Services, Starwood Hotels & Resorts, TD Securities, University of Wisconsin Eau Claire, Vulcan Materials, and Whittier Health.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about BP Logix Process Director vs. Hyland OnBase and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.