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BP Logix Process Director vs Hyland OnBase comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BP Logix Process Director
Ranking in Business Process Management (BPM)
41st
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Hyland OnBase
Ranking in Business Process Management (BPM)
13th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
19
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (16th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of BP Logix Process Director is 0.8%, up from 0.5% compared to the previous year. The mindshare of Hyland OnBase is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.0%
BP Logix Process Director0.8%
Other98.2%
Business Process Management (BPM)
 

Featured Reviews

SeniorBu9e5a - PeerSpot reviewer
Senior Business Analyst at a marketing services firm with 10,001+ employees
The software is incredibly easy to use and can integrate with any platform (CRM, ERP, HRIS, etc.)
The best features of this product are the following: * Point and Click interface, which requires zero coding and anyone can build workflows and processes without any difficulty. * Seamless customization of the instance so you can customize it to your business needs without the need for developers. * Analytics, which provides 360 views of your business processes in real time (crucial for business decisions) and mobile capabilities so users can execute, track and approve processes on the go no matter where you are (the application is web-based). * Another huge and important feature is security. Process Director holds strong security features within groups and partitions to prevent users from viewing certain data (especially internal and external) and allows administrators to build unique security settings.
Joao Santiago - PeerSpot reviewer
Analista at a consultancy with 201-500 employees
Digital workflows have transformed meeting minutes and document tracking across departments
There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software is incredibly easy to use and can integrate with any platform (CRM, ERP, HRIS, etc.)."
"Rapid adoption by user community to automate and facilitate existing processes as well as creation of new processes."
"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."
"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The product's initial setup phase is not difficult."
"What I find exceptional is the document storage itself; it's outstanding how quickly you can find documents, content within documents, or images."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"Role-Based Access Control (RBAC) allowed us to enforce strict data privacy requirements like LGPD by ensuring users could only access authorized records based on their role, while making user onboarding and permission management much faster and more reliable."
"The solution is very developed and we are not taking full advantage of its functionalities."
 

Cons

"At times the documentation is somewhat unclear or missing, but the support is very helpful in resolving any questions."
"The one area of improvement would be marketing of the product."
"Hyland OnBase can be improved by providing a modern user interface, simplified deployment and admin overhead, API capabilities, and advanced AI."
"I believe Hyland OnBase can improve its cost structure as a platform or software as a service because currently they only sell a few packages that come bundled with many modules likely not used by clients."
"The migration is a bit difficult in the tool."
"The application could potentially be more open-source, allowing integration with more solutions."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
 

Pricing and Cost Advice

Information not available
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
"OnBase is reasonably priced."
"The solution costs around $6,000 per month."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
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Top Industries

By visitors reading reviews
No data available
Healthcare Company
9%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Also Known As

No data available
OnBase
 

Overview

 

Sample Customers

Abbott Labs, Bechtel, City of West Allis, County of Fresno, Davis Applied Technology College, Dupont, Haggen, Johnson & Johnson, Leo Burnett, Multi-Chem, NORESCO, NEC Labs, Rentokil Initial, RidgeWorth Capital Management, Rite-Aid, Sandler and Travis Trade Advisory Services, Starwood Hotels & Resorts, TD Securities, University of Wisconsin Eau Claire, Vulcan Materials, and Whittier Health.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about BP Logix Process Director vs. Hyland OnBase and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.