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CA Unified Communications Monitor vs Centreon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Ranking in IT Infrastructure Monitoring
60th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
Centreon
Ranking in Network Monitoring Software
24th
Ranking in IT Infrastructure Monitoring
29th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Cloud Monitoring Software (18th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.1% compared to the previous year. The mindshare of Centreon is 1.8%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Centreon1.8%
CA Unified Communications Monitor0.6%
Other97.6%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable factors."
"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"For servers and for applications, it was very, very efficient."
"Centreon is one of our core tools and if we didn't have it, we couldn't do our job effectively."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"During the day it probably saves us 50 percent of our time, and during the night it's even more."
"We can proactively see what is going on in the network, so most of the time we notice problems before our customers do."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"The pricing setup costs and licensing weren't very good in the past."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like to see a better UI, one which is more responsive."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
 

Pricing and Cost Advice

Information not available
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"The pricing is acceptable."
"The tool is cheaply priced."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
"The solution is very effective, despite the low price."
"The pricing works out well for us, given our environment and where we are."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Comms Service Provider
9%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Find out what your peers are saying about CA Unified Communications Monitor vs. Centreon and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.