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CA Unified Communications Monitor vs Centreon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
61st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
Centreon
Ranking in Network Monitoring Software
27th
Ranking in IT Infrastructure Monitoring
27th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Cloud Monitoring Software (21st)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.2% compared to the previous year. The mindshare of Centreon is 1.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Centreon1.6%
CA Unified Communications Monitor0.6%
Other97.8%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"The most valuable feature of the solution is that most of its plug-ins are free."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"E-mail alert notifications are valuable."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"It is necessary to improve service monitoring of database services in the free version."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."
 

Pricing and Cost Advice

Information not available
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"The solution is very effective, despite the low price."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"Centreon is an open source product. Thus, there is no need for licensing."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
15%
Financial Services Firm
10%
Outsourcing Company
10%
Construction Company
10%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Find out what your peers are saying about CA Unified Communications Monitor vs. Centreon and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.